Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Discover the future of urban mobility with Rydology. Our online retail shop is your one-stop destination for cutting-edge electric scooters that redefine the way you navigate. Whether you're commuting to work, exploring your neighborhood, or just enjoying a leisurely ride, our electric scooters offer a convenient, eco-friendly, and power-packed solution. Ride smarter, ride greener, and ride in style – it's time to electrify your journey!
USA
This company was awesome to deal with. I had a problem with my d6+ that I purchased from them,it was a manufacturing issue not them. The company stepped up and took car of the issue than nanrobot wouldn't Amazing customer service.
These reviews are a bunch of crap they are bad customer service they do not get in contact with you when they should they leave you hanging for weeks it took them weeks to email me back about the broken scooter they sold me I told him the issue from day one the minute I rode the school to not even 10 minutes they lied to me and told me to use this situation this tool to do this and to fix this they made me touch this scooter and when they take it back is what 8 months prior to when I got it they also did false advertisement this is a b******* company it is real janky
Svar fra Rydology
Colin, we were professional, courteous and patient as you continually to spoke poorly to us and blamed us for all of your problems. We worked directly with Nanrobot and got you a replacement scooter, even though you were outside the warranty window. During this process Nanrobot had to create three different return labels because you were unable to return the scooter in a timely manner. As far as customer service goes, you received nothing but the highest care and attention.
We wish the next company you deal with the best of luck and the patience of a saint, they'll need it.
Rydology has exceeded my expectations at every turn.What stood out about this company is their desire to address the needs of the average individual who is just seeking technical advice or the buying customer with the SAME DEGREE OF INTEREST and PASSION a fact I can attest to having dealt with the company on both levels which in my estimation shows they genuinely care about the scooter brands and products they sell and most importantly about the customers who purchase them.I came across this company while browsing the internet and reached out to them last year on the spur of the moment when I was having a few issues with my scooter that I bought from another supplier.Eric replied to my email and the instant I communicated with him I knew I was in the hands of a dedicated,capable,sincere professional.It was very difficult getting help from my original supplier and Eric understanding my dilemma filled that void admirably.After explaining in detail the technical issues encountered and giving my diagnosis,he researched and obtained the necessary guidance to confirm that the items I needed would rectify the problems before selling me the parts.
In my opinion,this is a hallmark of an ethical company that is in the business to meet the ACTUAL NEEDS of customers without taking advantage of a situation.
In my dealings with Rydology I have nothing but high praises for this company because Eric and his team are truly devoted to their business model and the passion they exude for scooters is tangible and the willingness to help customers is not limited to those who have bought scooters directly from them but they definitely go above and beyond to help scooterists in distress who had no previous affiliation with their company.
Rydology is a relatively young company and the short space of time this business has been in the industry,they have built a sterling reputation and the positive comments and accolades on various platforms bear testament to this fact.
The company in my opinion really stands out as the industry's standard and clearly excels in the area of dedicated customer service and the ALL IMPORTANT AFTER SALES SUPPORT SERVICE which some companies do not adequately provide.
These are really GOOD GUYS and true scooter enthusiasts living their passion and providing an invaluable service to the scooter community with the utmost integrity.
I will definitely continue to lend my support to Eric,Brent,and the rest of their team at Rydology and I encourage others to do the same whether you are looking to buy a specific brand in their inventory or replacement parts for your PEV.
My Nanrobot D4+ v3 electric scooter arrived in excellent condition, and took about a week (Cali to Mass) via FedEx Ground signature. I used Katapult to help spread out the payments ($1399) and after about 8 months now of ownership, My experience with Rydology and with the scooter itself has been great. I will buy from them again for sure.
purchased my Vsett about 2 years ago. I have put many trouble free miles on it. The only issue I have ever had did not relate to Rydolgy what so ever. My issue was with the shipping company. My unit arrived in a beat down box and i watched the driver toss my scooter out of the back of his truck. There was some damage to my scooter to which Rydology had repaired on their dime at local repair facility with in a few days of receiving it, no questions asked. I would absolutely purchase from rydology again in the future.
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