Morrisons 

Purchased turkey slices today morrisons Oswestry deli counter the lady that served me was wiping back counter with a j cloth .I had to wait before she finished her task,she did not wash her hands before serving me and when weighing the turkey slices she used the tongs and also touched the meat with her hands ¡!!!! Shocking hygiene standards.

My experience with morrisons customer service PLC by phone and online has been excellent today 11/03 2026.
Professional very helpful and understanding.
Thank you Morrisons.

I shop in Morrisons quite often and generally don't have a problem but recently with all the talk about halal and kosher meat I've started checking the codes on chicken and beef today I went to buy mince beef and I couldn't find one pkt that was was definitely NOT halal and on one pkt I couldn't find a slaughter house code , so you lost a sale today and I'm sure I'm not your only customer whose is concerned about this issue ,if people want to eat meat that is not humanely killed that is their choice but not mine and you should keep this meat separate and clearly labelled it's very inconvenient that I have to keep checking the codes on any meat I may buy ......

Getting a bit fed up with the constantly changing prices, e.g. plenty kitchen roll one week £5:50 a few days later £8:25
Toothpaste used to be around £3:00 now £7:00 . Bought some provinder mill soup today for 3:45 last week was£2:75
I think they make these wildly fluctuating prices up as they go along.

I bought the chicken dinner as I was going to be on my own Christmas Day. What a disappointment . The carrots, peas, potatoes, stuffing and Yorkshire pudding were fine. However that's all I ate as the chicken was like eating a lump of rubber. I couldn't eat any of it. I certainly won't be buying that again!

Stop leaving Morrison supermarket with a receipt in my hand paid for the goods I've even issued them details of the receipt.
Morrisons supermarket read my review told me to contact them with which supermarket I was complaining about Corby Northamptonshire what do they do they don't even contact me back. I must say they're the most useless company I've ever had the unfortunate pleasure of getting involved with. I was stopped in the supermarket and outside the supermarket like a common thief with a receipt in my hand it's taken so far a year and they won't even reply properly it must be run by dellboy and Rodney or maybe it's Arthur daily's outfit. If I think I'm going away they can think again I will take this much further if necessary.
This company is a total disgrace the way they treat their customers they treated me like a convict being stopped for no apparent reason with the receipt in my hand and demand me in front of people to come back in the shop to be searched and this they accept as normal behaviour think again totally disgusting sent them an email this morning not even the reply the management director must absolutely no respect for their customers that pay their wages without people like me they wouldn't have any wages or customers paying for all their Delights as I say no one's got back to me since my complaint and they write rubbish on the review they still haven't got back to me wonderful so professional I don't think. Over a year now not even a sensible reply or an apology they offered me £30 compensation never seen it. Even sent them details of the offer no reply.
There's enough in this for a total conference the security company they employ never even were interested in the slightest bit what their staff do to a customers and what the Morrisons do absolutely nothing they think it's wonderful.
Morrisons supermarket your directors and management try and sort things if you can be bothered which I don't think you can be.
This behaviour from Morrisons supermarket is a total disgrace totally unprofessional I could go on by one bother anymore.

Do not use for any deliveries , or collect parcels , awful experience , staff are stressed , looking for parcels all parcels thrown in a corner , should be a designated area in all
Shops . Poor way to deal with people’s deliveries to be honest .
Rhosnesni Morrisons Acton Wrexham

Had order online which I have changed dates because of not having items picked a day that states items were available. Got a call at 08:10 this morning for collection at 09:00 to state half my order wasn't available...
I have to call customer service to ask for refund and cancel order because they can't guarantee that it will be available another day. I now have to physically go out shopping for Thanksgiving food.
Not impressed with my first try at online shopping as Morrisons have tarnished my experience...

Partick store, this store is local for myself and my business. It’s extremely into those in the local area. Staff are always polite and respectful.
Offers in store seem to not be accurate which warrants an unwelcome surprise when at the till and holding the rest of the line up.
Security at the door also seem to gather in 2 or 3 members at any one time and joke around. Doesn’t look great on a business but appreciate why they are there.

Whilst visiting Morrisons in Whitefield Manchester we felt really hungry and decided to try a breakfast. We were slightly apprehensive as we had a previous bad experience at Morrisons Eccles branch but thought it could not be any worse than that.
Wow how mistaken were we. We ordered a pick your own breakfast and a big breakfast. The food arrived within about ten minutes and was hot, unfortunately it was totally overcooked and soaking in very bad tasting grease. Totally disgusting and 2 out of 2 for Morrisons cafe bad reviews.
I understand the cafe has to make money but leaving cooked food warming for extended periods sitting in grease so long that it's either rock hard or soggy and tasting disgusting. Customers would rather wait an extra 5 minutes and have fresh well cooked tasty food. Happy Customers will give good reviews and return to your cafe, please take heed Morrisons.

MORRISONS CAFE BISHOP AUKLAND ..
I'd like to point out a very professional young lady slim with blond hair at Morrisons bishop Aukland ..she is the most posertive efficient person you have ,very considerate to elderly ,disabled baby's etc ,quiet and unassuming lovely young girl unflappable !..destined for a supervisor/ managerial role with quality assets ...it must therefore be very hard for her to work with others in the team that are highly strung and unpredictable ...the food sometimes is slopped on the plate ,beans half in half out the container( have had beans and peas in the same container before ! ) ,eggs broken and slopped on ,cremated sausages ,shelves empty ,I've worked in catering for decades I know how stressful it can be ...and admire that she's still there frankly ...! Especially as the youth of today sometimes have an attitude ...use her talents ,one day you may not have her .

The staff in the cafe and the store. Are always very nice and hard-working and friendly.

We've tried umpteen times to place online shopping orders at morrisons but each and every time i press place order error about payment keeps coming up we used to place 3 if not 4 orders each and every week we never used to have any bother my wife is epileptic and it's hard to get anywhere for shopping I'm diabetic i shouldn't be doing without meals but we both just had to eat what sweets and chocolates my wife had plus it's nothing to do with the card we use because loads of others like clothes and shoes have gone through alright and received the items

This company is clearly managed by morons with zero interest or understanding of customers.

My local store has 8 DIY scanners and yesterday 5 of them were out of service. Most people would think they would open an additional manned checkout but no - 1 only. The acting manager explained that they are waiting for repairs but there are no signs explaining this. They are 'not allowed to put out a sign'. They are also not allowed to improve the customer experience and her bosss cant get anywhere either.

What a bunch of jerks their senior managers must be.

Shop Aldi and Lidl if you want something done properly!

I shop in Morrisons at Whitehaven. They really need to improve their policy with regard to reductions.
They place goods in the reduced section but fail to price them individually. As a result at the till you are charged full price. I am sure many people do not check their receipt and realise.
Today there were sprouts marked free in the lobby but they went through at 50p. The customer service desk was surprised when we reported this. How many were caught out.
I also take exception to the “here to help” badges sported by staff. They are frequently rude and dismissive. I took a cheese from the reduced section to check the price. The staff member on duty by the tills reluctantly checked it and came back with the full price. When I pointed out it was in the reduced section she came back with the standard response “ a customer must have dumped it there”. I responded with “ what a box of 20+” they all bore that day’s date !
Nothing should be put on the reduced shelf unless it bears a yellow sticker with the correct price…I went back an hour later and nothing had been done. It is a con

Customer Services Department at Morrisons is absolute rubbish. On the 26th August my wife had trouble paying for her groceries using her debit card. She got a bit confused and thought the transaction had failed and called over an assistant. Eventually she paid again using cash. When she got home and checked her bank account the transaction had gone through so she paid twice. I have email Morrisons nine time now asking for a refund, their responses have been full of promises. The grammar in their emails is very poor and I have no confidence in ever getting this resolved. I’ve even contacted their MD and those emails have been totally ignored. What a rubbish company!

We visited Lichfield store yesterday and went to the meat counter and bought some fillet, ribeye and sirloin steak. Morrisons have a More Card offer of 20% off certain cuts of steak on Saturdays which included what we were buying. When we went through the checkout the assistant said how much our shopping was and I gave her my More Card to scan expecting the price to be lower because of the 20% off the steak and it remained the same. I explained about the More Card offer on the steak and she said we would have to go to the cigarette kiosk for them to sort it out. We did this and the assistant called for someone to look into it and she couldn't understand why the discount had not been applied. She worked out the discount and gave me a refund for this amount. This is very poor that the discount was not applied and this could have happened to many customers.

Cold breakfast food, untoasted toast, no hot drinks with breakfast, had to ask for them, out of 5 tables around us 4 complained, a member of staff moaning stating it was hectic, ( not busy at all) appalling service, won't be going again, morrisons, netherfield, nottingham

Another massive conglomerate who sells cr ap s hi te to to the masses for shareholders profits . Absolutely sh I t cheap made food. Wake up people and stop buying from these greedy t👏ts

Since July this year I have been trying in vain to get 3000 points owing to me on my more card. They just totally ignore me and hope I will go away - no chance!
The treatment of loyal customers is a disgrace during a time when they are losing customers big time