Chris was very calm and reassuring. I was very worried about calling. He has very good customer service skills. We did keep breaking up on the phone possibly because of planes. He remained patient and... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Chris was very calm and reassuring. I was very worried about calling. He has very good customer service skills. We did keep breaking up on the phone possibly because of planes. He remained patient and... Vis mer
Selskapet har svart
Now when I say sticky, I'm not talking about icky, nasty, gum stuck at the bottom of the shoe stuff, I'm talking about Nicky's amazing attitude. This is a day or two late but goodness me, I still... Vis mer
Seamless service - Ryan (customer service team member) I called Moriarty law regarding resetting my payment plan. He was so lovely, very professional, friendly and courteous. His calm and respectful... Vis mer
Selskapet har svart
Abdul was very helpful. Broke things down to easy to understand instructions. Managed to sort things out quickly and efficiently. No long hold wait times to speak to Abdul and availible at the weekend... Vis mer
Selskapet har svart
Cobb House 2-4 Oyster Lane, KT14 7DU, Byfleet, Storbritannia
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 77 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
There was no pressure on the call, my arrangement was accepted, everything was clearly explained and repeated back to me.
Chris was really helpful and polite

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Spoke to Az earlier, he was polite, kind and understanding, and helped me feel more calm about the situation and made me feel I could talk to anyone he is major asset to you

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Very understanding helpfully staff that go out of their way to meet you fairly and consider you first.
Excellent

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I was treated respectfully and with care, compassion & clarity. Az' was patient and listened well giving me time to understand the payment plan and obligations I was signing up to. I was also directed to further help and support given my vulnerabilities and specific circumstances. Thanks so much.

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Great job I really appreciate the time spent

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Easy to use and kameron the advisor is as great

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Easy to talk to delt with very professional

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Spoke to Luke on the phone today he was great, really helpful and polite

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Chris was nice and professional. Issue resolved in 10 mins

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Ian Hunter was very understanding, and showed genuine empathy.
Being in debt is not fun, but having someone who not only helps with the situation but also offers advice is a breath or gresh air.
Thank you Ian.

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Chris was very helpful and explained everything clearly

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I have just spoken to AZ,I was very nervous about contacting concerning my debt,AZ listened to the issues IV had and was very understanding and calming and put me at ease, organised a payment plan that was affordable, thank you AZ you were fantastic

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I'm very happy with the outcome
Thank you very much
Mario

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Vey pleased with my conversation with Mario, very understanding and helpful. My issues was dealt professionally.

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I had a debt that was recovered by moriarty law and they have actually been a really amazing company to deal with. I dealt with Ian Hunt who was very understanding of my difficult situation and made the issue a lot easier. Everytime I call the rest of the team are just as lovely, Kamran thank you for all your quick and efficient help!

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I spoke to a guy called Cameron today regarding a debt from 5 years ago. He was quite helpful, explained things thoroughly, however because I never received any correspondence via email from them, I didn’t know about this debt until today when a CCJ letter came through. Because of this, I was unable to set up a payment plan. I offered £20 a month but I wasn’t able too, which is horrible, surely some money is better than none? Instead he reduced my debt by £200 and now I have to pay £100 a month for 3 months… I explained my circumstances and how I’m a single mum who’s just finished maternity leave, but they didn’t seem to take that into consideration.
I have no problem with Cameron. He was the most helpful, however the problem I do have is how the company isn’t helpful in terms of people’s circumstances.

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Mario was very swift and professional amazing chap to deal with highly recommend

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I found abdul to be very respectful and understanding... Also very comfortable to talk too..

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I spoke with a gentleman called ‘Ian’. Our conversation was handled professionally, he was very empathetic and understanding to my current financial position. Fantastic representation of the company in his integrity and handling of the conversation.

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