I've been with morethan for a long time. When our dog was poorly last December they were amazing. We've just adopted another rescue dog and signed up with morethan straight away. The gentleman th... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Dealing with morethan was very easy and very professional. All my enquiries were answered and dealt with swiftly, and pricing was very competitive. I would highly recommend.
Most easiest insurance quote for my cat way too fast and easy. Wishing id of done it sooner. The price is half the cost of our renewal else where.
It was so easy funding the right insurance I needed everything explained which made the decision easy to go with more than. Exceptionally good price really happy with the experience
Informasjon om virksomheten
Skrevet av virksomheten
Get a Fast Insurance Quote Online from MORE TH>N. Home & Pet Insurance. We Do More, So You Stress Less – Get a Quote!
Kontaktopplysninger
Ty Admiral, David Street, CF10 2EH, Cardiff, Storbritannia
- enquires@morethan.com
- www.morethan.com
3,7
Middels
16k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The premium to renew was £1000 but on a…
The premium to renew was £1000 but on a comparison website also with morethan was £450 for exactly the same policy. I advised that this marketing approach was longer acceptable and in breach of consumer duty . The answer I got was that my dog was one year older . When I explained that it was the same dog on both quotes she didn't get it.
4. mars 2026
Svar fra morethan.com
Hello Athol, Thanks for your review. We understand how confusing it can be to see different prices for what looks like the same policy, and we’re sorry the explanation you received didn’t fully address your concerns. We’ve passed your feedback on to the relevant teams so we can improve the clarity of our pricing and the support we provide.
Thanks,
Kate.
Pet Insurance Enquiry
Pet Insurance Enquiry
The person that I spoke to was pleasant,knowledgeable and friendly. She answered my many questions with patience and good humour. There was no pressure to buy the policy and she ensured that I was happy with the cover fir my pets. The price was really good and the cover excellent.
28. februar 2026
Competitive pricing
Used a compare site & your company came up with. Have used you before. Good value for money when compared with others. Thank you
10. februar 2026
Total garbage and impossible to…
Total garbage and impossible to contact. I pay by direct debit but have no policy details sent to me after the automatic renewal. Impossible to communicate with them. Endless emails wanting reviews none of which accept a reply. Their chat system does not work, Their email contact wants a policy number before continuing. Yeah, right. I want to find out my policy number. They never seem to answer the phone and opening times are different on different pages. God help me if I actually wanted to make a claim. AVOID THIS COMPANY IF YOU POSSIBLY CAN
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra morethan.com
Hello Robert.
Thank you for sharing your experience with us, and I’m genuinely sorry to hear how frustrating this has been for you. This is absolutely not the kind of journey we want any of our customers to have, and I completely understand how stressful it must feel when you just want a simple answer about your policy.
I’d really like to help get this sorted as quickly as possible. If you could please email us the following details to reviewfeedbacksupport@pet.morethan.com, I’ll make sure they’re passed straight to the right team who can contact you directly:
- Full name
- Date of birth
- Postcode
- Best contact number
Once we have this information, we’ll get someone in touch who can locate your policy and clear things up for you.
Thank you again for letting us know, we appreciate your patience, and we’re here to help get this resolved. - Courtney
Insuring my young cat was straightfowrd.
user friendly gave me the costs i would incur. some of the sites were a bit difficult to understand straight away.
1. mars 2026
My pet insurance renewal
My pet insurance was up for renewal , I have autism , learning difficulties and other mental health problems- and the lady I spoke with on the phone named Louise Hale was absolutely brilliant with me , she fully took the time to understand me and made reasonable adjustments for me , she was brilliant , I’d highly recommend her to other customers who have the same or similar problems , she spent extra time on the phone with me , and really took the time out to help me and to go through things with me.
Thank you again Louise - I would really recommend her for her brilliant customer service thank you again !
6. mars 2026
Anmeldelse skrevet uten oppfordring
Helpful advisor made application easy.
Lovely lady helped me complete my policy application. Was confident I had given all necessary information about my elderly cat to ensure I have a policy that will cover any future needs.
3. mars 2026
Pet insurance
Got all the requirements I needed for my dog , great cover better than my existing one and a great price
2. mars 2026
Very straight forward.kijy5
Very straight forward, very good level of cover with competitive pricing. Improved the out going lnsurance premium by over £90.
25. februar 2026
Was very straightforward
Was very straightforward , I had made a mistake on my application and it was rectified very quickly and they were very helpful
20. februar 2026
AVOID AVOID AVOID
Two claims for my dog worth over £4000 both approved but neither paid out due to an IT issue and no one can tell me how long it will take to get resolved. Insurance policy not worth the paper it is written on. AVOID AVOID AVOID
27. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra morethan.com
Hello Alan,
We're very sorry to hear about the payment issues with your approved claims.
We want to look into this further. Please email your policy details to ReviewFeedbackSupport@pet.morethan.com, so we can review what happened. We appreciate you bringing this to our attention.
Alex
Easy to use website
22. februar 2026
Still in limbo
Still in limbo. I was trying to get new insurance for a dog we are adopting from 8 Th August. I do not have details of Pet Policy number. Have printed off some of the policy ,42 pages so far. I would like to have had the policy number earlier. You have all my bank details and I have noti g
23. februar 2026
Svar fra morethan.com
Hello Ian.
Thank you for your feedback and I'm sorry for the trouble you've had.
To help get this resolved as quickly as possible, I’ve passed your details on to the relevant team, who will be able to locate your policy information and get in touch with you directly. They’ll be able to provide the policy number and assist with anything else you need.
Thank you for your patience, and I hope this is sorted for you very soon. - Courtney
I took out a pet insurance policy for a…
I took out a pet insurance policy for a dog, but due to no fault of his own the owner decided to keep him, I cancelled the next day and I received an email from More Than to say that my policy was cancelled, peace of mind really. 👍
14. februar 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.