Moorland Fuels Anmeldelser

360

•

4,7

VVS-firma

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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

There customer service is second to none, they very understandable when I kept phoning about the invoice due to being confused as it was my first order. Frank was top notch ! We definitely look to o... Vis mer

Having been a customer of Moorland Fuel for 14 years, I have always found them helpful and reliable. Although, at times they maybe slightly more expensive than the cheapest available, I know that, in... Vis mer

My requirements were discussed and I was provided with information about the best storage options and cost effectiveness for my set up. The fuel was delivered quickly and without any issues. Highly re... Vis mer

Very easy to get a quote and the prices are very competitive. Both the people in the office and the delivery drivers are very polite and helpful and so overall Moorland Fuels are a great company to de... Vis mer

Informasjon om virksomheten

Skrevet av virksomheten

Heating Oil | Commercial Oils & Lubricants | Agricultural Fuels | Oil Tanks Moorland Fuels is still a family run business. Our reputation has been built by our team of dedicated drivers and staff. This gives us the flexibility to provide a fast, efficient and professional service to our customers. We all believe in what we do, and this can be seen in our commitment to excellent service, which gives us the edge over our competitors.

Kontaktopplysninger

Moorlands house, EX20 1BQ, Okehampton, Storbritannia
0183755700
info@moorlandfuels.co.uk
www.moorlandfuels.com

4,7

Enestående

360 anmeldelser

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Alle anmeldelser

(360)

51 anmeldelser i de siste 12 månedene

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20. sep. 2024

A stressful experience using Moorland.

Ok - we ordered 500l of heating oil from Boiler Juice on 5th September with a 7 day waiting time, so delivery by 12th - supplier who quoted and accepted was Moorland Fuels. 12th comes and no contact from Moorland themselves but an email from BJ to say Moorland not yet confirmed order on the way. I spoke directly to Moorland who offered no apology but advised deliveries delayed and a delay should have been registed in BJ system - however our oil would be with us latest 18th. BJ confirmed to us that no contact had been received re delays -and would chase Moorland - esp as we were getting very low on oil. 18th arrives - no oil. Phoned Moorland who advised could be several days yet as drivers sick - still no contact from them themselves or delay advised to BJ. Told Moorland it has to be soon or we will run out of fuel. No apology from them - just a bit of attitude. Anyway the guy said he would attamto to deliver the following day. Finally arrived at 4.30pm with no advance notice.

Now, Moorland used to be excellent but for some reason it has all gone to pot there and it is shame. We have marked our BJ account not to use Moorland in future due to the poor service and reading other reviews, we are not an exception.

Sorry Moorland- would have loved to give you a decent review, but you guys need to get yourselves better sorted with deliveries as we will no longer use you.

19. september 2024