I ordered the bath caddy and pillow for my wife for Valentine's Day but found something else to get her so I wanted to return it. I found out that their return policy is for me to pay to have it shipp... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Bought both the cushion and the bath caddy and it has honestly made my bathing experience amazing! Enjoying a glass of wine while watching netflix is the best stress reliever after a long week of wor... Vis mer
This company is a bunch of crooks. They take your money then cancel your order. My order was cancelled right before Christmas, claiming there was a suspicion about the card I used to pay. I've had thi... Vis mer
You cancelled my order last minute just before Christmas which as you can imagine is highly inconvenient and disappointing. The reason you provided was that the product was out of stock. However I w... Vis mer
Informasjon om virksomheten
Kontaktopplysninger
Sky Gardens, 1606, 155 Wandsworth Road, SW8 2FW, London, Storbritannia
- www.monsuri.com
1,7
Dårlig
32 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
excellent customer service
Unfortunately my first order arrived broken. However I received a swift response from Monsuri and excellent customer service. All communication was through email but it felt very personal. My complaint was dealt with swiftly.
24. januar 2019
Anmeldelse skrevet uten oppfordring
Quick efficient service
27. desember 2018
Anmeldelse skrevet uten oppfordring
The bamboo bath tray is wonderful
The bamboo bath tray is wonderful, I would like some way of keeping paperback book open but other than that a fantastic product. The head cushion is delightful. Shipping was superfast so all in all a fantastic company.
14. desember 2018
Anmeldelse skrevet uten oppfordring
Brilliant product. Very pleased!!
Quick delivery and super product!
9. desember 2018
Anmeldelse skrevet uten oppfordring
Great Product!
I ordered the bath caddy and I am in LOVEE with it. Great quality item and A+ customer service. Will definitely be purchasing from here again
25. november 2018
Anmeldelse skrevet uten oppfordring
Replacement sent with any hassle
Item arrived broken. The company sent a replacement out straight away. Happy with the product.
24. november 2018
Anmeldelse skrevet uten oppfordring
Have used bottle since it came out and…
Have used bottle since it came out and it’s an excellent bottle. I’m always drinking tea or water from it and think it’s classy and beautiful!
Also ordered the bath caddy which is divine! It’s keeping so well and makes me feel I’m at a spa!
7. november 2018
Anmeldelse skrevet uten oppfordring
Delivered damaged, but great item
The item I received which was a Bamboo Bath Caddy came damaged and I had to repair it myself, Great item though!
23. september 2018
Anmeldelse skrevet uten oppfordring
Svar fra Ethnic Stories
Hi Aden,
I am really sorry about the negative experience you had with our product. We do take quality very seriously at Monsuri and carry out thorough inspection checks to ensure such standards are met, however it seems like your product may have slipped through.
Could you please contact us on navin@monsuri.com so that we can make things right.
Kindest Regards,
Navin
CEO, Monsuri
Great company
I had a problem with the delivery company and Monsuri could not have been more helpful . They immediately replaced the item and it is superb quality. Would highly recommend
29. august 2018
Anmeldelse skrevet uten oppfordring
Just what I needed too enjoy my new…
Just what I needed too enjoy my new free standing bath I can relax on my bath pillow and read ,drink and have my candles..Perfect me time!!
29. juli 2018
Anmeldelse skrevet uten oppfordring
Great product, fantastic customer service.
I ordered a beautiful bamboo bath caddy. it arrived really quickly but unfortunately it was damaged. I emailed Monsuri and they were very quick to respond and were great about sorting a replacement which arrived a couple of days later. Excellent product, excellent customer service!
28. juli 2018
Anmeldelse skrevet uten oppfordring
I placed an order for my wife's…
I placed an order for my wife's birthday and I was a little bit worried about it arriving in time so emailed Navin, who went above and beyond to make sure it would arrive in time.
The service I received was very quick and professional and I highly recommend this company. I will definitely be using them again and recommend others give them a go as well.
20. juni 2018
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.