Monster Supplements Anmeldelser 

7 151
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Really great prices and offers. My parcel was accidentally sent to the wrong address, human error, this stuff happens, managed to get my order and notified the company who apologised and gave me an of... Vis mer

Vurdert til 5 av 5 stjerner

I have used High 5 tablets for years now and enjoy both flavours of the caffeine hit ( prefer pink grapefruit) . You get acquired to the taste and find them invaluable in aid of my muscle recovery as... Vis mer

Vurdert til 5 av 5 stjerner

I had a really good experience with this company, ordered some protein bars at a really good price and even had a free protein shaker thrown in. Unfortunately, I put in the wrong billing address and d... Vis mer

Vurdert til 5 av 5 stjerner

Excellent quick service using click and collect from warehouse. Friendly staff Last time waited 6 days for delivery. Dispatched quickly by Monster supplements but held for too long at the hermes depo... Vis mer

Informasjon om virksomheten

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Om Monster Supplements

Opplysningene stammer fra ulike eksterne kilder

MonsterSupplements.com is the UK’s leading bodybuilding and sports supplements store.

In a market which is rapidly expanding, Monster Supplements prides itself on providing the widest range of research-proven, safe supplements from brands such as Maximuscle, Phd Nutrition, Optimum Nutrition, Myprotein, Reflex, BSN and Gaspari.

MonsterSupplements.com features over 10,000 customer reviews and Free UK delivery plus our Price Match Promise means you can shop in confidence.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

7k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(7 151)

0 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent offers

Excellent offers, excellent prices and fast reliable service, one of the best websites for supplements... if not the very best!

9. juni 2020
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Cant give true review as my goods still…

Cant give true review as my goods still haven't arrived

9. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til Monster Supplements

Svar fra Monster Supplements

Hi Richard,
thank you for your order and for your review. I can see that we contacted you on the 2nd June at 10:44 in regards to your billing address details failing our security checks.

It would appear that on the 11th June your order was cancelled and therefore the payment was denied and so any impressions of the amount being taken will have been removed as acceptance of the money was never confirmed due to the details on the order not satisfying our security measures.

Kind Regards
Team Monster Supplements

Vurdert til 2 av 5 stjerner

Not the companies fault but there…

Not the companies fault but there delivery mechanism as I’m still waiting for a product I ordered on the 30th May 20.

6. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til Monster Supplements

Svar fra Monster Supplements

Hi Lewis,
thank you very much for your order and for your feedback. I can see that your order was placed on Saturday 30th May at 13:09, we dispatched your order on the earliest possible day Monday 1st June. According to the tracking, I can see that Hermes attempted delivery on the 8th and successfully completed the delivery.

We are very sorry for the delay. We trialled the Hermes service for a couple of weeks in an attempt to reduce overheads and operational costs which continue to cripple our razor-thin margins and in all honesty, the service was an improvement on Royal Mail within those 2 weeks however the service then started to deteriorate and negatively affect thousands of our customers to the point where we stopped using Hermes and reverted back to using Royal Mail. Much to the relief of our loyal customers.

Kind regards
Team Monster Supplements

Vurdert til 1 av 5 stjerner

terrible customer service

terrible customer service. received damaged parcel and provided all evidence of damaged goods to customer service. after that, I was told to WAIT (I don't know for how long) for courier (Hermes) response for eventually refund or replacement. never again shopping with this retailer. their customer service can't be bothered to help you and resolve issue in timely manner. I'm going to return damaged goods in same packing as received using same courier provider and claim refund trough paypal. I can't be bothered, too.

3. juni 2020
Anmeldelse skrevet uten oppfordring
Logoen til Monster Supplements

Svar fra Monster Supplements

Hi Maciek,
thank you for your order and stinging review. I would like to address a couple of issues you have raised. Firstly we can be bothered to help you and resolve the issue. Having reviewed the communication from my colleague the responses suggests exactly that.

You informed us that an item from the order had arrived damaged on Tuesday 2nd June at 15:30, my colleague replied and apologies whilst asking for images of the damage on Wednesday 3rd at 10:18. You kindly sent the images the same day at 12:51, my colleague replied back asking for more images that to help with our claim the same day at 14:40. at 16:02 you sent further images and my colleague thanked you for the images the same day at 17:06.

We were quite happy to send you a replacement or issue a refund from this point until you sent a rather blunt and rude email back to my colleague. A dispute was then raised on the 3rd June at 20:49 therefore we were unable to act and do anything until the dispute had been closed or resolved which simply adds greater delay to proceedings.

Kind Regards
Team Monster Supplements

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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