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moneyhelper.org.uk (incl. pensionwise.gov.uk) Anmeldelser 

332
•
TrustScore 4.5 av 5

4,3

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Se hva andre synes

Vurdert til 1 av 5 stjerner

Why do all (ok.... most) government www have rubbish IT? Annuity quote..... declared NO blood pressure diagnosis, but could not get quote as it wanted to know the amount of (non existent) medic... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I was very impressed with my pension wise appointment. Lawrence was very knowledgeable and friendly through out, highlighting all the key points of each pension option as well as providing inf... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I had my insurance cancelled just before I was due to go away because of medical changes. I was recommended to contact moneyhelper who were able to give me random telephone numbers of various insurer... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Easy online booking. Agent called on date and time agreed, and was extremely friendly, knowledgeable and helpful. He covered everything I needed and answered my questions. I was sent an email afte... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Informasjonstjenester

Om moneyhelper.org.uk (incl. pensionwise.gov.uk)

Skrevet av virksomheten

Making your money and pension choices clearer

MoneyHelper offers you clear money and pensions guidance that’s quick to find and easy to use. Our service is backed by government and provided through the Money and Pensions Service.

Whatever your circumstances, we’re on your side. Our website, helplines, webchat and email services can answer your questions in the way that suits you best.

MoneyHelper also provides Pension Wise, a free and impartial government service to help you understand the different ways you can take your pension pot with our one-hour appointments.

You can get an appointment if you have a UK-based defined contribution pension and are:

  • 50 or over
  • or under 50 and:
  • inherited someone else's pension, or
  • are retiring early due to poor health.

We can also help you:

  • deal with debt
  • reduce your spending and build up savings
  • navigate life events such as redundancy, relationship breakdown, retirement or bereavement
  • budget for bills or major purchases
  • learn about mortgages and renting
  • find out about extra benefits and entitlements
  • report financial scams or fraud.
 

How to find us

Online:

Phone


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

332 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(332)

237 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great service, thank you.

Called off the cuff to cancel my PensionWise appointment due to a funeral. The information and professionalism of the guy I spoke with was awesome. He helped me to make my own
”informed” decisions. Great service, thank you.

5. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 1 av 5 stjerner

Awful experience

Awful experience. Felt patronised and the guidance was absolutely useless. I asked to end the call after 10 minutes as I got a little bit upset. The advisor was awful and had no patience. Horrible experience.

10. februar 2026
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Svar fra moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Vurdert til 5 av 5 stjerner

Very helpfull and clear guidance

Very helpfull and clear guidance. Be ready with a list of questions and pad for note's to digest later. Time goes quickly.

13. februar 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

First class service.

Made my appointment online which was really straightforward. Received reminders as the appointment approached and a list of info to get ready to make it easier for the advisor to help me, things like finding out what my state pension entitlement is and the current value of my personal/work pension pots. The call came right on time, used the password I gave them so i knew it was legitimate and not a scammer. The advisor works for the CAB and was friendly, polite and very knowledgeable. I explained my situation and then we went through my options, explaining my tax liability and I had all my questions answered. The call lasted an hour and I would absolutely recommend the service as it was first class.

12. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

Great advice and a lot of knowledge at their fingertips

I phoned money helper they took details asked what i needed information for we discussed this in detail and the advisor came back with all the information needed. The phone call was followed up by an email with links and or telephone numbers to contact the organisations needed whats not to like about that

6. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 1 av 5 stjerner

They are unable to help.

Phoned as I had one question regarding finances. The person asked many questions then put me on hold while they spoke then ended the call. Tried to call back twice but both times the call was ended as soon as it was picked up. Unfortunately, it was a waste of time.

13. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re sorry your experience with our service wasn’t what you expected. Please email us at contact@maps.org.uk so we can look into what’s happened.
Thank you

Vurdert til 5 av 5 stjerner

I had some pension and tax questions…

I had some pension and tax questions and struggled to get the clarity on the HMRC line (probably my fault). Came across Money Helper who after a short web-chat resolved my problems.

6. februar 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

The advisor was very professional and…

The advisor was very professional and understanding of my limited financial knowledge with pensions, by the end of our conversation I knew how to proceed.

4. februar 2026
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Svar fra moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

A worthwhile meeting

The information I received was useful to back up the documents I already had from my pension providers. Several points were mentioned that I had not previously thought about. The meeting is free and lasted about an hour - I would recommend anyone to take advantage of the service.

3. februar 2026
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Svar fra moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

Pension Wise - Excellent Guidance

I received excellent, detailed pension information from a professional and knowledgeable advisor - along with a follow-up summarising our discussion in generic terms. Extremely helpful to say the least!

5. februar 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

Great communication and advice from…

Great communication and advice from Connor. No problems with the advice and really helpful.

9. februar 2026
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Svar fra moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

Good advice for overview of pension options

The adviser was well versed in pensions and it gave me an overview of all my pension options which is what I was after. The call was full of useful information on pension types and she explained each option well.

5. februar 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

A friendly and professional service

A friendly and professional service. I feel much clearer how to proceed now with organising my pension and feel at liberty to get further advice from you. Thank you.

4. februar 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

PENSION ADVICE

Great and knowledgeable information regarding my pension pot.
Advisor was very easy to talk to and knew some things I didn't. Really nice man.

5. februar 2026
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Svar fra moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

A very helpful session to talk about my pension arrangements

The representative I met was on time, approachable, quick to understand what I was sharing, and clear in her explanations and her manner.

28. januar 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

Spoke to Jordan on WhatsApp after my…

Spoke to Jordan on WhatsApp after my bank said about the service,A service I've never used,really useful and very helpful.

6. februar 2026
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Svar fra moneyhelper.org.uk (incl. pensionwise.gov.uk)

Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

Excellent Service

Got to speak to a very knowledgeable woman who answered my question. I hate using chat bots so it was great to speak to a person. Really appreciated free access too!

30. januar 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

My Pension Wise was helpful and…

My Pension Wise was helpful and informative. She showed empathy, and was good at checking my understanding and with answering my specific queries.

27. januar 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

Really helpful - free - advice. What’s not to like.

Really helpful. Contacted re Tax Relief on a pension payment. Explained clearly what issue was and how to go about resolving it.
When I asked Nest the exact same thing they just shrugged.

29. januar 2026
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

Vurdert til 5 av 5 stjerner

Prompt and knowledgeable advice

Prompt and knowledgeable advice. Recommended !

23. desember 2025
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Hi
Thank you for leaving us a review
We’re pleased that you had a good experience with us.
Thank you

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