Easy, easy,easy!!!! Highly recommend this insurance company for swift information and cover. If you have a busy life and don't have time to dig through files and drawers to present a thousand document... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Moja were very easy to deal with; the claim was resolved within three days, and the service was excellent, with a very smooth process.
Selskapet har svart
Unambiguous contract wording. No request for black boxes or tracker app so a good price for cover. Add ons also easy and competitively priced. Hopefully the nationwide recovery meets expectation in th... Vis mer
Selskapet har svart
I’ve been with Moja for a few years now and I can’t fault them to be honest. Every time I’ve had to contact them I’ve had a reply in good time and my account is so easy to mange and no extra charges f... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Moja Insurance
Skrevet av virksomheten
Hey! 👋
Think insurance is a bit blah? Think again!
Moja cover is online, all the time - you can get everything you need online, so we don’t have contact numbers for the everyday stuff.
Don’t worry though – you can still call us if you need to claim. And for anything else, our Moja Team are just a message away if you need help.
We also think insurance should be easy to understand, with no boring insurance jargon and no online admin fees, so that’s exactly what we offer.
If you love it, then Moja it with us – get a quick quote now in a few clicks 👇
Get a quoteKontaktopplysninger
Storbritannia
- www.mojainsurance.co.uk
4,3
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Straight forward and easy to navigate
Straight forward and easy to navigate
Good price
7. september 2026
Svar fra Moja Insurance
Hello Nicola.
I'm really pleased to see that you found everything straight forward and simple to navigate. Thanks for the review.
Lee
The Moja Team 🚘
Svar fra Moja Insurance
Hi.
We're thrilled to hear that you experienced excellent service and found our prices to be competitive. Thank you for your wonderful feedback!
Lindsay
The Moja Team 🚘
Easy to review and buy
Easy to review and buy, very competitively priced, offered everything I needed on my car insurance policy.
27. august 2026
Svar fra Moja Insurance
Hey 👋
Thanks for taking the time to leave us some feedback - we really appreciate it 💚
Have a great day!
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
So far good and not had any issues
So far good and not had any issues. Won't know the true service until or if there's a claim.
31. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moja Insurance
Hey 👋
Thanks for taking the time to leave us some feedback - we really appreciate it 💚
Have a great day!
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Svar fra Moja Insurance
Hey Digvesh👋
Thanks for taking the time to leave us some feedback - we really appreciate it 💚
I'm glad to hear you've had a positive experience.
Take care,
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Unable to cancel my upcoming renewal web not working
Unable to cancel my upcoming renewal due to website issues.
My Moja car insurance is due to automatically renew on 12 September 2026. I do not wish to renew my policy.
I have tried the Moja website, MyMoja account, Help Hub and the cancellation link provided in my renewal email, but none of these pages are accessible. I have also tried to contact Moja by phone but have been unable to speak to anyone.
I am therefore unable to switch off automatic renewal through no fault of my own.
Please contact me as soon as possible and confirm that my policy will NOT automatically renew on 12 September 2026.
I am happy for my existing policy to remain in force until its current expiry date. I only want to cancel the upcoming renewal.
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moja Insurance
Good morning,
I'm sorry to see that you've had troubler accessing the website.
I've requested more information from you so that we can look in to this properly and raise your concerns.
We hope to hear from you soon,
Anthony
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Really good prices I’m recommending to…
Really good prices I’m recommending to everyone
2. september 2026
Svar fra Moja Insurance
Hello Janis,
Thanks so much for leaving such a brilliant review and choosing us for your insurance!
Kennedy,
The Moja Team 🚘
Easy to update and change policy on line
18. august 2026
Svar fra Moja Insurance
Hey there 👋
It’s great to see that your change was super-easy – just how we like it!
We love getting feedback from our Moja family 😊
Jonathan
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Moja Insurance (AXA) completely fails to deliver on its customer promise of being "simpler, fairer, and always there
Despite submitting undeniable evidence—including clear CCTV footage, an eyewitness account, my own formal statement, and an initial admission of fault from the third party's insurer—Moja has left my claim in an indefinite stalemate.
Key issues with their service include:
Zero Action on Conclusive Evidence: Presented with overwhelming proof of who was at fault, their liability team simply refuses to act, leaving the claim stalled without justification.
Appalling Communication: I have not been kept adequately informed at any stage of the process, leaving me completely in the dark.
Hostile Customer Support: Whenever I reach out to the liability team for a basic update, I am treated like a nuisance rather than a paying customer seeking resolution.
Leaving Customers in Limbo: Rather than fighting for their policyholder, they seem entirely content to sit back and do nothing.
It is shocking that a brand backed by AXA displays such total apathy when a claim requires actual work. You can be certain, however, that three months before my renewal date, they will have no trouble reaching out to keep me updated on taking my money. Avoid at all costs if you expect actual support when an accident happens.
26. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moja Insurance
Hello Philip,
Thanks for your feedback - we really appreciate you taking the time out.
I am sorry to hear about the issues you've raised.
So that I can look into this for you, I've requested some information via Trustpilot.
Please reply with:
- Your claim reference number - you can find this on your claim acknowledgment email from us
- Your policy number - you can find this on your motor certificate, which is in the 'Documents' section of MyMoja
I'll then be able to pass your complaint to the correct team.
Take care,
Jonathan
The Moja Team 🚘
Easy to use website
14. august 2026
Svar fra Moja Insurance
Hi Alan.
We are so happy to hear that you found our website easy to use. We appreciate your positive feedback!
Have a good day.
Lindsay
Moja Insurance
Svar fra Moja Insurance
Hi Mike.
We are so pleased to hear that you found our online setup easy and our pricing very reasonable.
Thank you for your great feedback.
Lindsay
Moja Insurance
Using Moja insurance for first tine process was simple and…
The process was simple and straightforward
14. august 2026
Svar fra Moja Insurance
Hi Michael,
Thanks for taking the time to leave us a review.
It's great to hear you found the process simple and straightforward.
Have a great day!
Nicola
Moja Insurance
Svar fra Moja Insurance
Hi Peter,
We are so pleased to hear that updating your car details online was a very easy process for you.
Thank you for sharing your positive experience!
Kim
Moja Insurance
Svar fra Moja Insurance
Hi Chrissy,
Thanks for leaving us your feedback.
It's great to hear you're happy with the price we've been able to offer.
Thanks for choosing us, and take care!
Rachel
Moja Team
Svar fra Moja Insurance
Hi there,
Thanks for taking the time to leave a review, we're glad to hear that you were happy with our price.
Caroline
Moja Insurance
Svar fra Moja Insurance
Hi there,
Thanks for taking the time to leave a review, we're glad to hear that you're happy with our service.
Caroline
Moja Insurance
Very simple process 👍🏼
12. august 2026
Svar fra Moja Insurance
Hey Vee 👋
We've worked hard to make sure that it's super easy to make online policy changes with us, so it’s great to see feedback like yours - thank you 🤗
Take care,
Emma
The Moja Team 🚘
You cannot communicate with them and…
You cannot communicate with them and when you cancel you're insurance they charge £52.5 which is high
I will never go to this company again RIP OFF.
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moja Insurance
Hi Mr Newman,
Thanks for leaving a review & I'm sorry to hear that you're unhappy with the service and fees.
Moja is an online only product & we can be contacted via the contact form online or via the chat function.
The cancellation fee is stated in your Policy Wording before purchase & would be charged outside the 14 day cooling off period, I do apologise if you were not aware of this.
Take care.
Emma
The Moja Team
Svar fra Moja Insurance
Hi.
Thanks for taking the time to leave us a review and it's great to hear that you found things to be quick and easy😁
Lee
The Moja Team
Svar fra Moja Insurance
Hi Ellen👋
Wow🤩 We love to see feedback like yours - thanks for taking the time!
Have a great weekend!
Jasmin
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.