Moja Insurance Anmeldelser 

4 581
•
TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Easy, easy,easy!!!! Highly recommend this insurance company for swift information and cover. If you have a busy life and don't have time to dig through files and drawers to present a thousand document... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Moja were very easy to deal with; the claim was resolved within three days, and the service was excellent, with a very smooth process.

Selskapet har svart

Vurdert til 5 av 5 stjerner

Unambiguous contract wording. No request for black boxes or tracker app so a good price for cover. Add ons also easy and competitively priced. Hopefully the nationwide recovery meets expectation in th... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I’ve been with Moja for a few years now and I can’t fault them to be honest. Every time I’ve had to contact them I’ve had a reply in good time and my account is so easy to mange and no extra charges f... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsselskap

Om Moja Insurance

Skrevet av virksomheten

Hey! 👋

Think insurance is a bit blah? Think again!

Moja cover is online, all the time - you can get everything you need online, so we don’t have contact numbers for the everyday stuff.

Don’t worry though – you can still call us if you need to claim. And for anything else, our Moja Team are just a message away if you need help.

We also think insurance should be easy to understand, with no boring insurance jargon and no online admin fees, so that’s exactly what we offer.

If you love it, then Moja it with us – get a quick quote now in a few clicks 👇

Get a quote

Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

5k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,3

Alle anmeldelser

(4 581)

662 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Crap

Crap. I've asked for someone to contact me but they didn't won't be using them again

6. oktober 2026
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Svar fra Moja Insurance

Hi James,

I'm sorry to hear that you've not been contacted.

I can see we sent you a reply on 03/10/2026, if you'd like to check your emails & spam, just in case it's gone in there.

Take care.

Emma,
The Moja Team 🚗

Vurdert til 2 av 5 stjerner

Like a fool I didn't turn off auto…

Like a fool I didn't turn off auto renew like I thought I did. Went the renewal quote came in, I thought I turned off auto renew. I thought nevermind, you usually have a couple of days to cancel any...You don't, the new quote was twice as much as last year. Nothing had changed in my circumstances..What a piss take. So I'm now £25 lighter. MOJA I'm not impressed

4. oktober 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Moja Insurance

Hi Colin,

I'm sorry to hear that you didn't wish to renew with us this year & have been charged the cancellation fee.

So we can look into this further for you, please can you contact us on https://help.mojainsurance.co.uk

Take care.

Emma,
The Moja Team 🚗

Vurdert til 5 av 5 stjerner

Changing car details was very easy to…

Changing car details was very easy to do.

5. oktober 2026
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Svar fra Moja Insurance

Hi Brian,

We are so glad to hear that you found it easy to change your car details online.

Thank you for the feedback and hope you enjoy your day!

Keyrthigan
Moja Customer Service Team

Vurdert til 5 av 5 stjerner

Thanks very happy

Thanks very happy

6. oktober 2026
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Svar fra Moja Insurance

Hi Jamie,

We are so glad to hear that you are happy with our services.

Thank you for the feedback and hope you enjoy your day!

Keyrthigan
Moja Customer Service Team

Vurdert til 5 av 5 stjerner

Moja were very easy to deal with

Moja were very easy to deal with; the claim was resolved within three days, and the service was excellent, with a very smooth process.

30. september 2026
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Svar fra Moja Insurance

Hello Malkie.

Thank you for taking the time to share your positive feedback.

Thanks
Lucy
The Moja Team

Vurdert til 5 av 5 stjerner

Busy? This is the company for you!

Easy, easy,easy!!!! Highly recommend this insurance company for swift information and cover. If you have a busy life and don't have time to dig through files and drawers to present a thousand documents, then this is the company for you!

30. september 2026
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Svar fra Moja Insurance

Hello.

Thank you so much for taking the time to share your positive feedback with us. We know how valuable your time is when managing a busy schedule, and we are happy to hear that obtaining your policy details and securing protection was so effortless and hassle free.

Thanks
Lucy
The Moja Team

Vurdert til 5 av 5 stjerner

Car insurance

So far so good, hopefully that will continue

7. oktober 2026
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Svar fra Moja Insurance

Hello Lyn,

I hope you're well and thanks for leaving us this feedback.

It's great to hear you've been happy with our service so far.

Have a great day!

Zach
Moja Team

Vurdert til 5 av 5 stjerner

Very competitive quote

Very competitive quote, quick and straightforward.

30. september 2026
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Svar fra Moja Insurance

Hello Joe,

Thanks for leaving us feedback, I'm glad to hear our quote was competitive and straightforward to set up.

Have a great day!

Zach
Moja Team

Vurdert til 5 av 5 stjerner

Fast and easy to buy insurance with…

Fast and easy to buy insurance with Moja/Axa, Really Happy.

4. oktober 2026
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Svar fra Moja Insurance

Hello Sharif.

We are so glad to hear that taking out your new policy was such a quick and straightforward experience. Thank you very much for taking the time to share your positive feedback with us!

Thanks
Lucy
The Moja Team

Vurdert til 5 av 5 stjerner

Easy

So easy, no hassle to change my insurance, done in no time at all.

30. september 2026
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Svar fra Moja Insurance

Hi Pete,

It is fantastic to hear how quick and hassle-free updating your policy details was.

We strive to make managing your coverage as smooth as possible, so knowing we made the process so straightforward for you truly brightens our day.

Thank you so much for taking the time to share your positive experience.

Kim
The Moja Team

Vurdert til 5 av 5 stjerner

Easy insurance

Such a simple process to make a change to my policy- and I even ended up saving money!

1. oktober 2026
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Svar fra Moja Insurance

Hi Tom,

We are delighted to hear that updating your coverage was such an effortless experience for you.

It is wonderful that you were able to lower your premium in the process as well.

Thank you for taking the time to share your positive experience with us!

Kim
The Moja Team

Vurdert til 5 av 5 stjerner

Settled claim super quick and updated…

Settled claim super quick and updated my new T&Cs

24. september 2026
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Svar fra Moja Insurance

Hi Kevan,

We are glad to hear that we processed your request so efficiently and kept your policy documentation completely up to date.

Thank you for your feedback.

Kim
The Moja Team

Vurdert til 4 av 5 stjerner

Great customer service

Great customer service, felt supported sorted everything I needed to

6. oktober 2026
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Svar fra Moja Insurance

Hello,

We are glad you were happy your experience with our team.

Thank you for your positive feedback regarding the assistance we provided to help resolve your needs.

Kim
The Moja Team

Vurdert til 2 av 5 stjerner

Stay well clear worst car insurance…

Stay well clear worst car insurance company I’ve ever dealt with never again

5. oktober 2026
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Svar fra Moja Insurance

Hello Paul

Thank you for taking the time to leave a review.

I'm very sorry that you've not had a positive experience and can reassure you that this has been noted.

Take care, Katie
The Moja Team

Vurdert til 5 av 5 stjerner

Never had any problems with them stayed…

Never had any problems with them stayed a few years now with my payments getting cheaper

6. oktober 2026
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Svar fra Moja Insurance

Hello William

Thank you for your positive review.

It's great to hear that you continue to stay insured with us and that you're happy with the price that we offer.

Hope you have a great day!

Katie
The Moja Team

Vurdert til 1 av 5 stjerner

Tried to insure a second car and they…

Tried to insure a second car and they refused

5. oktober 2026
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Svar fra Moja Insurance

Hi Liam,

Thank you for leaving your review!

I am very sorry that we were unable to cover your second vehicle.

We have a criteria that needs to be met in order for someone and their vehicle to be covered.

So, while we may already be covering you for one car, we may not (for many reasons) be able to cover your second car.

I have logged your feedback on our system.

George
Moja Team

Vurdert til 5 av 5 stjerner

So far easy to access and…

So far easy to access and straightforward sign up & a competitive price point !

1. oktober 2026
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Svar fra Moja Insurance

Hey there,

Thanks for leaving such lovely feedback - I'm glad you're happy with your online account!

Have a lovely weekend.

Jasmin,
The Moja Team 🚗

Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk

Vurdert til 5 av 5 stjerner

All what Can I say it was very helpful…

All what Can I say it was very helpful thank you so much for the help 😇

29. september 2026
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Svar fra Moja Insurance

Hey Elyas,

Thanks for leaving such lovely feedback!

I'm glad you're happy with the service you received from us.

Have a lovely day.

Emma,
The Moja Team 🚗

Vurdert til 1 av 5 stjerner

Customer service are awful

Customer service are awful, been sending emails and going back and forth feel like I’m speaking to a brick wall, they have no idea what is going on. Pay the extra hundred quid and choose a company that can actually help you if you need to make a change

26. september 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Moja Insurance

Hello Adam,

I'm sorry to see that you're unhappy with the service you've received. I've requested more information from you so that we can look into this properly and raise your concerns.

Kennedy,
The Moja Team 🚘

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv