Easy, easy,easy!!!! Highly recommend this insurance company for swift information and cover. If you have a busy life and don't have time to dig through files and drawers to present a thousand document... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Change of car, change of motor insurance details. Very straightforward and easy to use website, job done in a few minutes…
Selskapet har svart
Cancelled auto renew. (Have evidence). Thought no further of it. Then on sat 26th, opened some post, letter from Moja (arrived a couple of days earlier) to say insurance will automatically renew from... Vis mer
Selskapet har svart
Unambiguous contract wording. No request for black boxes or tracker app so a good price for cover. Add ons also easy and competitively priced. Hopefully the nationwide recovery meets expectation in th... Vis mer
Selskapet har svart
Informasjon om virksomheten
Om Moja Insurance
Skrevet av virksomheten
Hey! 👋
Think insurance is a bit blah? Think again!
Moja cover is online, all the time - you can get everything you need online, so we don’t have contact numbers for the everyday stuff.
Don’t worry though – you can still call us if you need to claim. And for anything else, our Moja Team are just a message away if you need help.
We also think insurance should be easy to understand, with no boring insurance jargon and no online admin fees, so that’s exactly what we offer.
If you love it, then Moja it with us – get a quick quote now in a few clicks 👇
Get a quoteKontaktopplysninger
Storbritannia
- www.mojainsurance.co.uk
4,3
Enestående
5k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Purchasing at a reasonable cost
The purchase price and process was reasonable. There was some difficulty in evidencing my NCD. I was under the impression insurance companies could validate this centrally now
29. mai 2026
Svar fra Moja Insurance
Hello.
I'm glad to hear that you were happy with the price of the policy and the ease of purchase. Unfortunately, there isn't a central database to check the NCD for policyholders.
Lee
The Moja Team 🚘
Really impressed with Moja Insurance
Really impressed with Moja Insurance, recently had to change policy to a new car, such a smooth process. Also a great price too, would recommend Moja.
28. mai 2026
Svar fra Moja Insurance
Hello,
We love to see feedback like yours - I'm glad to hear that you found process easy and the premium price great!
Have a great day!
Kennedy,
The Moja Team 🚘
was very easy altough do prefer to…
was very easy altough do prefer to have phone contac for personal touch but spose in this day and age thats getting vary scarce
14. mai 2026
Svar fra Moja Insurance
Hi Darren,
We're glad to hear that it was easy to manage your policy online. We appreciate your feedback.
Hope you have a great day!
Keyrthigan
Moja Customer Service Team
Had trouble making payment even though…
Had trouble making payment even though funds in account. Found AI of little use as did not understand my problem.
Need to be able to speak to a human
14. mai 2026
Svar fra Moja Insurance
Hi Richard,
I'm really sorry to hear that you faced issues when trying to make a payment.
No worries, as you are able to speak to our Accounts Team over the phone to discuss any payment issues further with them, so hopefully they can help you resolve this issue immediately.
Take care and sorry for the inconvenience caused.
Keyrthigan
Moja Customer Service Team
As I am an older driver other companies…
As I am an older driver other companies were far dearer.
Moja site was simple to navigate.
15. mai 2026
Svar fra Moja Insurance
Hi Susan,
We're so glad to hear that it was easy to navigate our website. Thank you for your kind words!
Hope you have a great day!
Keyrthigan
Moja Customer Service Team
Svar fra Moja Insurance
Hi John,
We're so glad to hear that it was easy to navigate our website and to hear that you were happy with the price as well. Thank you for your kind words!
Hope you have a great day!
Keyrthigan
Moja Customer Service Team
they do not have customer service…
they do not have customer service through the phone and that's been a week since their website just stopped working when I try to log in. With that, I urgently need to change vehicle and they don't help me, I called and emailed them several times and nothing.
15. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moja Insurance
Hello Amanda,
Thanks for your feedback - we really appreciate you taking the time out.
So that I can look in to this for you, please can you send me:
- Your policy number
- Your contact details
From there I'll contact you by email with an update.
Take care,
Jasmin
The Moja Team 🚘
Svar fra Moja Insurance
Hello Danny,
Thanks for taking the time to leave us a review and letting us know you found the process easy to follow!
Have a great day!
Kennedy,
The Moja Team 🚘
Svar fra Moja Insurance
Hi Antony
Thanks for taking the time to leave us a review.
We are so happy you had a great experience with us.
Lesley
Moja Customer Service Team
Svar fra Moja Insurance
Hi Pete
We are so glad you found our process easy and our pricing competitive. Thank you for your kind words.
Lesley
Moja Customer Service Team
Svar fra Moja Insurance
Hi Lee
We are so pleased you found our quote affordable and setup easy.
Thanks for choosing us!
Lesley
Moja Customer Service Team
Good website easy to use and get the…
Good website easy to use and get the right product. A great price saving me loads on my car insurance renewal
13. mai 2026
Svar fra Moja Insurance
Hi Steve
Thanks for taking the time to leave us a review
We are so pleased to hear you found our website easy to use and secured a great price for your car insurance!
Lesley
Moja Customer Service Team
very easy to use and very responsive
14. mai 2026
Svar fra Moja Insurance
Hi
Thanks for taking the time to leave us a review
We're so glad you found our service easy to use and responsive! We appreciate your feedback.
Lesley
Moja Customer Service Team
Seamless online experience
My first time with Moja which was a online seamless experience setting up a very competitive insurance.
12. mai 2026
Svar fra Moja Insurance
Hi Andy
We are so happy to hear you had a seamless experience setting up your insurance.
Thanks for choosing us!
Lesley
Moja Customer Service Team
5 star srtvice at a good price
19. mai 2026
Svar fra Moja Insurance
Hi Raymond
We are glad you enjoyed our service and pricing. We appreciate your feedback.
Lesley
Moja Customer Service Team
Very cheap monthly payments
Very cheap monthly payments. Easy to make an account. And start driving
19. mai 2026
Svar fra Moja Insurance
Hi Muhammad
Thanks for taking the time to leave us a review.
We're happy to hear you found our monthly payments affordable and account creation easy. Thank you for your positive feedback!
Lesley
Moja Customer Service Team
Well laid out understandable Website
Well laid out understandable Website, seems well organised and a Comprehensive Company well done
17. mai 2026
Svar fra Moja Insurance
Hi Nicholas
We're happy to hear you found our website well-organized and comprehensive. Thank you for your positive feedback!
Lesley
Moja Customer Service Team
I was insured with AXA prior to taking…
I was insured with AXA prior to taking out a policy with Moja who gave me a better insurance deal than my old company but was surprised to find out I'm still insured with AXA by another name for less?
15. mai 2026
Svar fra Moja Insurance
Hi Robert,
Thanks for taking the time to leave us a review.
It's great to hear you found a better deal with us!
Thanks for choosing us!
Nicola
Moja Customer Service Team
Svar fra Moja Insurance
Hi Mark,
Thanks for taking the time to leave us a review.
It's great to hear you found everything nice and fast with a good price.
Have a great day!
Nicola
Moja Customer Service Team
I've been left hanging
Setting the policy up initially was actually very easy and straightforward, which is why this experience has been so disappointing.
I do understand this is an online-only insurer and that some vehicle changes may require additional validation checks. However, my vehicle change was submitted on Tuesday afternoon last week (12/05/2026) and I am still waiting days later with no clear update or realistic timeframe.
The most frustrating part is that I am continuing to pay for a policy that I have effectively been unable to use while the change remains pending. The original email advised I would hear back within 24 working hours, but after multiple follow-ups I’ve only received generic responses saying the “relevant team” is looking into it.
I appreciate online insurers work differently, but if customers are paying for a service that is legally required to drive, there needs to be a more reasonable timeframe and a better level of communication when something gets delayed.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Moja Insurance
Hello Andrew,
Thanks for your feedback - we really appreciate you taking the time out.
So that I can look in to this for you, please can you send me:
- Your policy number
- Your contact details
From there I'll contact you by email with an update.
Take care,
Jasmin
The Moja Team 🚘
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.