MindMyHouse Anmeldelser 

All I want to say is that MindMyHouse is the best, the friendliest, the most human an the most adapted site to our needs. I have been there for many , many years and I wish they would stay as they have always been; Perfect!

We have been house sitters on MindmyHouse for 13 years enjoying numerous sits in Spain, France, Portugal and more recently the UK. Do your own research to insure a good fit and there won't be a problem. We also used the site as owners and also recommend the service to others. I'm surprised how many people don't know about it!

We’ve been using Mind My House now for I’m sure almost 15 years and have always had great house sitting experiences, travelling the world and meeting interesting people and of course, lovely pets. More recently we have also joined as house owners as well as house sitters and regularly use Mind My House to get reliable and kindly people to look after our own dog while we travel and housesit. It is a great platform and I’d thoroughly recommend it (and often do) to anyone interested in starting house and pet sitting or who needs a pet sitter while they travel.

I was involved with this company many years ago, probably when it first started, then my life changed,drastically, and I quit my membership. I have since re-subscribed, and have been quite satisfied with the results. You won't be sorry if you decide to use this site. Everything is up-to-date and easy to use.

We recently signed up for Mind My House, and even though we are still very new to the community, we have only positive things to say so far. The website is easy to use. It may not be the most modern in design, but it offers everything you need to navigate the platform smoothly and efficiently.

One feature we absolutely love is that Mind My House allows you to transfer reviews from other house-sitting platforms, which means you don’t have to start from scratch — a huge plus for experienced sitters.

What really stood out to us was the customer support. It was honestly one of the fastest we’ve ever experienced. We had a few questions, and Alan got back to us within 15 minutes! His response was friendly and helpful, and he made sure all our questions were answered thoroughly.

Overall, we’re very happy with our experience so far and can highly recommend Mind My House to anyone looking for a reliable house-sitting platform.

Menekse and James from @yourperfecthousesitters

We've used MindMyHouse since 2012 and had great house-sits in Europe and other countries. The site is vastly more economical than that other site! We're hooked.

Been using Mindmyhouse for over 15 years and I love their services! We’ve met people from all over the world coming to take care of our house/cats. Such a great relief to have trustworthy people staying in one’s home and not have to put the animals in a shelter.
Next house sitter arriving next week for Xmas hols - someone we’ve already used this year. Fabulous idea, very well made website, very easy to use. Wholeheartedly recommended!

I just created my new profile on this site, it was approved within 24 hours by very responsive customer service and within 12 hours of listing pending dates I was contacted by 6 promising sitters who were willing to travel internationally and provide references and reviews.

It’s an easy to navigate, simple interface with a few basic sections, filling out the profile and uploading a maximum of 10 photos (no separate area for pets) and a brief bio and a few other description boxes I was done within 20 minutes.

My listing was approved within 24 hours, and within the first 12 hours of posting dates for a pending trip next March I received a half dozen replies from sitter applicants willing to travel internationally, who are ready and willing to provide extensive references and reviews, many linking back to THS.

The fee for hosts is $29 for life. There are no yearly renewal or booking fees. Sitters pay the same but it’s an annual renewal.

As a home owner and cat slave, I have used MindMyHouse for donkey's years and always had great experiences. The site owners are always very responsive and friendly. And there is no extortionate fee like with some more commercial sites.

Very easy to use website. Very competitive rates. Interesting housesits from around the world delivered daily to my inbox. Highly recommend.

I've been a house-sitting member of mind my house for fifteen years.
Membership has been a life changer for me and my partner.
We've met lots of people we've sat for over the years and enjoyed every assignment.
Mindmyhouse has enabled us to make new friends and as a result we have done multiple sits for the same people.
This is a fabulous site to use.

I have been a member for almost 20 years. During that time we had some great housesitters. Some have become dear friends and we are still in contact. The site is very informative. Of course you have to do your additional research before you invite people to your house. I would definitively recommend Mindmyhouse to other house owners.

I am a house sitter that has used Mindmyhouse for the last 18 years. I have completed house/pet sits for 42 different home owners (all of the were good or great, some home owners have asked me back for a second, third and even forth time). I started by doing one or two house sits per year to get the experience and averaged three house sits through the years. I completed five house sits in 2024 and four this year (2025). Mindmyhouse always seems to come through for me. I continue to find interesting locations in the US. This year while house sitting in Ventura, CA I met neighbors of the home owners who were looking for a replacement house sitter as theirs had cancelled. I told them about MMH and within a week they had their replacement. I love this site.

The website feels very outdated and hard to navigate. The search is unclear, the filters are limited, and the whole layout looks like it hasn’t been updated in years. Listings are text-heavy and difficult to read, and even the contact process with the homeowner isn’t intuitive. Overall, it’s an old-school experience that makes using the site frustrating.

I would not trust this site. I had a very dysfunctional sitter at my home. Caused damage, broke laws, hosted a dinner party at my home-unauthorized amongst many other issues. Mindmyhouse "suspended" the sitters account-not banned-after my complaint against the sitter. The sitter was a complete mess on my sit and ultimately a liability to the community. They sounded "polite" when refunding my membership fee, but what they actually did was ban ME-the victim. Even if they did ban the sitter, their practices are highly suspect. They essentially kicked me off the site so I cannot fact check their claims of "suspending" or "banning" the unstable sitter. There is no vetting on their part, and it seems like they do not care if a mentally unstable person, who broke many laws,lists themselves to be a sitter on the site. No loyalty to homeowners. Buyer be warned.

This site is cheap to join because it has only around a hundred or so sits at any time and many thousands of sitters. It is trying to compete with the big boys on a small budget, but doesn't have a hope in hell as it's not trustworthy.

What people don't realise is that all reviews have to be approved by the person being reviewed. I organised a sitter months in advance and got taken into hospital for emergency surgery the day before her arrival. She cancelled as soon as I told her this, citing a migraine. I wrote a factual review, which she never approved and support would not publish it, saying her reason for not turning up was perfectly valid. She let me down in the worst way possible when I was in a dire situation, with no comeback whatsoever! So why is there a reliability rating for homeowner's (even though it's not based on any really important criteria) and not one for sitters? The answer is that sitters are the main source of revenue for the business.

You cannot trust Mindmyhouse.com as the information provided is incomplete, biased and based upon nonsensical criteria.

I complained about being labelled a 30% reliable homeowner. I found this description offensive, because the judgement was purely based on my replies to applications. I had posted many sits and had very good reviews with previous sitters returning. Their response was to expel me with the rationale that sitters 'get upset' if they don't receive an immediate reply.

If your sit is popular, loads of people apply and the majority of them are people looking for free accommodation, rather than animal lovers who want to travel. Weeding people out takes time and I relied on personal references and those from other sites to make decisions, knowing first hand how biased Mindmyhouse.com reviews were.

My ads always said I would reply when dates were confirmed. When they were confirmed I would reply immediately.

Expelling people like me who provide desirable sits in sunny climates with a sea view near the beach is crazy. Without sits to attract payment from sitters they have no business. Commercial suicide if you ask me!

Updated: I've been using this platform as a homeowner for years. I've always been very happy and have had some amazing pet sitters over the years. It's cheap, fast and a lot of sitters available.

I had one BAD sitter (Angelina Rabia) (no reviews), and MMH tried to help as much as they could, since they're a tiny organisation replies took quite some time. They did close their account, but couldn't take further actions. There is no real process in place when there are damages etc and they usually have a non interference policy.

The concept itself is really great, but the customer service is absolutely terrible. Luckily, I had printed my papers from the house exchange and had a phone number, because the company has not responded to me for three weeks.

I paid twice, but they only refunded me once, and they are convinced that I can log in — which is not the case. I cannot reply to emails, and I can only access the platform if I pay again. Even after asking my bank for a refund, a week later there is still no communication from the company.

This is not how you treat people. Imagine if I were arranging a petsitting exchange: I wouldn’t be able to log in, the other person would have no idea what was happening, there would be no petsitter, and I would end up in another place without a home.

Replay on the reaction: we didnt had an email conversation i asked an member to contact you, and I had a petsitter and homesitter acount. And it still didnt work.

So if i buy it again now it will work?
Why dont you just email me or call, the conversation will be so mutch easier.

all these companies expect us to sit for free, and enriched themselves with the fees they charge to sitters, they hold no responsabilies, WE do !
we have pet sitter insurance and travel expenses to pay for, plus these companies charge us fees to subcribed to their website, we also have rental or morgages to pay for, and all daily life expenses.
For people who expect this service for free, we have plenty of homeless people who would be happy to have a roof ! We don't need your roof, we have one ! And if you hire people who do this to have a free roof during their vacation, then your pet may be left home alone all day, while they are visiting sites or on the beach ! Also if you find you house emptied of all furnitures, or your pet lost or dead when you get back, don't be surprise, this has happened to home owners who wanted a cheap house and pet sitter ! house and pet sitting is a huge responsiblity, you are not only paying for us to care for your animals, it's everything you love that you put in our hands so yes, responsability and having peace of mind has a cost! I find outrageous that without a warning they shut my account just because I explain to pet owners why this precious service should not be done for free !

Most horrible website I have ever used. If I could give it zero stars, I would. I signed up as a house sitter and stayed on the platform for about three months and it was thousands of sitters and less than 100 jobs. I never received a house sit. It was horrible! I asked for a refund but they closed my account and didn't give me one! I wouldn't recommend that house sitting platform to anyone. It is a scam.