Millets - Newquay Anmeldelser 738

TrustScore 5 av 5

5,0

Beliggenhet

Bytt filial

12-14 Bank Street, TR7 1JF Newquay, GB


Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Rob was very helpful when we were choosing waterproof walking shoes. He went out of his way to give good advice and was very polite and patient. We both bought the right shoes for us and were very sat... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I bought a mid layer, light fleece, with quarter zip, and a hooded, full zip fleece jacket. Millet's own brand OEX, and very nice fit, in bright colours. Come on Millets! Enough of the boring black c... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

We've been in this store a few times now to get equipment for my children who are in the cadets. The staff are always incredibly helpful, friendly and take and interest in their squadron and the ev... Vis mer

Selskapet har svart

Vurdert til 4 av 5 stjerner

I was pleased to find Holly at Millets a week ago. I needed some new joggers and she was very patient and helpful. I am very happy with my shoes and didn’t have any wearing in issues. You have a wonde... Vis mer

Selskapet har svart


Informasjon om virksomheten

  1. Friluftslivsbutikk
  2. Butikk med treningstøy
  3. Koffertbutikk
  4. Friluftsutstyrsbutikk

Om Millets - Newquay

Skrevet av virksomheten

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Kontaktopplysninger

  • 12-14 Bank Street, TR7 1JF, Newquay, Storbritannia

  • 01637 808971

5,0

Enestående

TrustScore 5 av 5

738 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Choosing waterproof walking shoes

Rob was very helpful when we were choosing waterproof walking shoes. He went out of his way to give good advice and was very polite and patient. We both bought the right shoes for us and were very satisfied with our purchase.

18. mai 2026
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Svar fra Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Thanks Rob for your help

Thanks Rob for your help

10. mai 2026
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Svar fra Millets - Newquay

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Excellent service

Excellent service, really friendly, know their stuff, really love my new Merrell's. Will definitely buy from there again. Thanks

9. mai 2026
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Svar fra Millets - Newquay

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Click and collect service very…

Click and collect service very efficient and convenient as I was on holiday and could collect from their branch of Millets. Very helpful staff

18. april 2026
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Svar fra Millets - Newquay

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Great shoes and outdoor equipment for a good price

Nick was very helpful when I was on the search for walking shoes. Nick was patient, knowledgeable and attentive to my shoe needs.
They have a lot of variety in this shop, not just shoes but clothes and basic outdoor equipment.
Very helpful- thanks so much!

7. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Excellent customer service

We've been in this store a few times now to get equipment for my children who are in the cadets.
The staff are always incredibly helpful, friendly and take and interest in their squadron and the events they are going to.
It's a pleasure to shop here and despite it not being our local store, we are happy to travel from Helston.

1. april 2026
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Svar fra Millets - Newquay

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Good service

Good service, knowledgeable staff.

28. februar 2026
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Svar fra Millets - Newquay

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Matt and Adrian were very helpful!

Matt and Adrian were very helpful in assisting me on buying what I needed, very informative and friendly. Strongly recommend!

4. desember 2025
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Svar fra Millets - Newquay

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

What a great experiance!

Holly was fantastic. Couldnt ask for anything better.
I am so fussy with my shoes and if they are comfortable. Backwads and forwards she was, all with a smile and such a happy vibe.
Will definatly buy from here again!

28. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Millets - Newquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Great service

Great service
Helpful staff

25. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Millets - Newquay

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Matt was great help

After having a look around, Matt came and helped me make my decision on what to get. He was great and helped me get all the gear I needed for a winter Canada

24. november 2025
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Svar fra Millets - Newquay

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

excellent customer service

We received excellent customer service when buying walking shoes. The assistant was very patient and helpful to my husband when he heard that he had hip and mobility problems.

22. november 2025
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Svar fra Millets - Newquay

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Matt the unsung hero

A UPS package due to be delivered to me went missing. After several unsuccessful calls to their helpline I called Millets as a long shot as they are a UPS access point. I spoke to Matt who was so friendly and he offered to try and track it down. The next morning he managed to find my parcel and called me straight away to let me know. None of that was his responsibilty but he saved the day. He is now a celebrity among my colleagues who followed the saga of the missing parcel and Millets Matt the hero. Cheers Matt.

13. november 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Go bag restock Feeling Prepared!

A huge thank you to Adrian and Matthew at Millets Newquay for their fantastic customer service today. They helped us restock our go-bag with reliable waterproof clothing, a Leatherman multi-tool (complete with tin opener), a portable stove, and several other key items.
While we hope never to need it in an emergency, we now feel much more prepared — and thoroughly enjoyed the friendly atmosphere and helpful advice in-store.

12. november 2025
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Svar fra Millets - Newquay

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Staff helpful, quality products

Staff were helpful and knowledgeable and products were reasonably priced and well made.

12. november 2025
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Svar fra Millets - Newquay

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Great customer service

Holly and her colleague were very friendly and very helpful, great customer service

1. november 2025
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Svar fra Millets - Newquay

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Great customer service

The staff in the Newquay store are always very friendly, helpful and give great service. Very impressed

3. november 2025
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Svar fra Millets - Newquay

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Peter Storm walking boots

We purchased a pair of walking boots. We were served by Holly whom was very attentive and knowledgeable and gave us advice on gaining the correct fit which was invaluable for comfort.
I can’t wait to try the boots out now.

24. oktober 2025
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Svar fra Millets - Newquay

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

Fantastic service and dog-friendly too!

Popped into Millets in Newquay on a flying visit as I needed some new walking boots. I used to shop at the Truro branch before it closed, so it was lovely to visit again. The store being dog-friendly was the first big bonus!

Holly was so welcoming and helpful — she really knew her stuff, brought me lots of great options, and never rushed me while I made up my mind. Thanks to her, I found the perfect pair of boots. Absolutely 5-star service from start to finish. Thank you, Holly! 🥾🐾

29. oktober 2025
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Svar fra Millets - Newquay

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Vurdert til 5 av 5 stjerner

We visited the Millets in Newquay to…

We visited the Millets in Newquay to buy some walking boots. Holly was very helpful & informative. I have worn the boots every day since purchasing them & they are great boots.

4. oktober 2025
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Svar fra Millets - Newquay

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

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