Great site and community. However when asking support if its ok for both me and my brother owning one account each if we complete KYCs they gave the green light. After proccesing with it they terminat... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
STAY AWAY!!!!!! They are just a bunch of scammers offering too much rewards just for luring people into depositing and after that if you win and withdraw they will close your account without any ex... Vis mer
Selskapet har svart
scammers these days come up with fictious wagering targets before eligible for withdraw, forcing you to wager a sports bet 3 times... and even when you know you have wagered your deposit more than eno... Vis mer
Selskapet har svart
Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bon... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Play slots and live casino in full crypto Level Up for a reward and get Daily Metaspins Welcome to Metaspins.com: great stuff is always on the way
Kontaktopplysninger
2,1
Under middels
139 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 63 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
My nephew and niece were playing on…
My nephew and niece were playing on this site.... they lost so much money that they closed their accounts... Never took a bonus or anything... I opened an account to try and win a bit,... I deposited 2k USD and received the bonus.... I hit for 68k and played the entire bonus out for over 10 hours of spins to meet the requirements.... I went to cash out and they disabled my account.... They said that this was a duplicate account and will not pay out winnings... How is it legal to take money from US players but when they win you close their account? This is absolutely disgraceful. they literally robbed me and my family for over 20k combined... when I won the 68k they pretty much told me to take a walk... Here is the email they sent me.. I see the other comments, which I wish I saw before starting to play... How do they even legally allow you to join and play if you are not in their " Jurisdiction " This is not the end of this... I am going above and beyond to ruin them.... They robbed me of 68 THOUSAND DOLLARS... And did not even offer to refund the money from the so called other accounts that they think I played with... THEY ARE CROOKS!!! this will not go unchecked.... 68k is a ton of money and they literally robbed it from me
Hello again,
Thank you for your cooperation, your account is now reviewed completely. Our
fraud team has enough proof that you are linked to other accounts that are self
excluded on our site. We have proof that you have been using same device,
browser, password, cookies,
]even the
same withdrawal address.
We have now confiscated the winnings and closed your account related to this
email address: , due to breach of our Terms and Conditions
8.1: Only one account per person, household, IP address and computer device is
allowed. Creating multiple user accounts may result in termination of the
accounts and suspending of all payouts.
You can read our complete Terms and Conditions here :
Please be informed that we restrain you from opening up any other accounts with
us. Any subsequent accounts will be closed at our earliest detection.
Kindly provide us your wallet address to refund your last deposit, once we have
received your wallet address, we will proceed with a refund of your last deposit
and a refund might take up to two business days.
No further communication will be held on this topic
Kind Regards,
Metaspins Customer Experience Team
1. mai 2023
Anmeldelse skrevet uten oppfordring
Svar fra metaspins.com
Hello Daniel,
Thank you for your review.
We have checked all the information from your post with the relevant departments.
Here in Metaspins.com we strive to deliver safe, fun and enjoyable environment to all our customers during their journey with us.
We are really devoted to preserving that and keep our customers aware of their spending levels and the influence igaming can be on their life.
As you mentioned there are two accounts on a Self Exclusion policy which cannot be ignored and it is our duty to keep you safe.
In both cases you were informed that opening new accounts is not allowed and all betting activity will become void and accounts will be closed on our earliest detection.
Here is some useful information from our Terms and Conditions
Should you feel that you have developed a dependency towards gambling we strongly recommend to self-exclude from our website as well as other gambling sites.
You can find helpful information around problem gambling at https://www.begambleaware.org/
Filtering Systems - Filtering solutions allow you to regulate access to the internet or certain websites, based on chosen criteria. These filtering solutions can use filters to prevent children and other vulnerable people from accessing gambling websites. If you share your computer with friends or family who are under the Legal Age to register or gamble with our site, or who have requested self-exclusion from gambling sites, or who may otherwise be vulnerable to problem gambling, please consider using such filtering solutions.
Examples include:
https://www.netnanny.com
https://www.contentwatch.com/
https://cybersitter.27labs.com
https://www.gamblock.com
We appreciate your time and understanding regarding this matter.
Kind Regards,
Metaspins Team
Excellent Casino
Excellent Casino, I have been a member for over 6 months now and i have had no issues with deposits or withdrawals. Lots of games to choose from and daily bonus's for active players. i highly recommend giving Metaspins a go.
26. april 2023
Anmeldelse skrevet uten oppfordring
deposit 2000 to USDT as USDC ,not relect on my account
===
great ! after 2 days waiting,1800 USDC has been reflect to my metaspins wallet !great thanks ! metaspins is a trusted and reliable site !
====
today I want to desposit 2000 USDT ,but I made a mistake ,and deposit via 2000 USDC , I chat with the site agent , your site agent say that they will charge me 10% fee,I agree ,but my account still not receive it ,my account still not relect the money ,once my account receive the funds ,I will come back and give your a feed back ( 5 stars) !
24. april 2023
Anmeldelse skrevet uten oppfordring
Svar fra metaspins.com
Hi, thanks for your message. We're working on the issue with our payment provider in order to solve it as soon as possible. This may take some time, however, you will receive a message once the money reaches your account. We apologise for the inconvenience this may have caused you, and thank you for your patience.
Fast withdrawals and fast KYC
Fast withdrawals and fast KYC. Their withdrawals are really fast, and they have a lot of games, but I'm disappointed with KYC. However, it takes no more than 10 mins, but still.
7. april 2023
Anmeldelse skrevet uten oppfordring
Biggest scam there is
Biggest scam there is. You can't withdraw your winnings or loses
12. april 2023
Anmeldelse skrevet uten oppfordring
Decent casino.
11. april 2023
Anmeldelse skrevet uten oppfordring
Great site.
Great site.
Fast withdrawal
Lots of games.
Good bonuses.
Haven't really found anything negative with the site yet :)
10. april 2023
Anmeldelse skrevet uten oppfordring
Terrible scam casino
This casino is absolutely terrible, stay away you are warned!!!
30. mars 2023
Anmeldelse skrevet uten oppfordring
AVOID IF YOU WANT TO WITHDRAW
friend used my WiFi to play and they said he had multiple accounts and took all his money.
if there was evidence of bonus abuse or something then fair enough but he didn't even use the bonus.
money has been stolen
30. mars 2023
Anmeldelse skrevet uten oppfordring
Metaspins NOT pay out 9500 USD winnings
7 March 2023 in the morning made deposit 420 USD (0.0189 BTC). Metaspins casino has 7.9 rating on casino guru, I thought it is established, growing and honest casino. I received 100% welcome bonus and played Nolimit City video slots. I played with a 5 USD bet accordning to welcome bonus terms and conditions. Suddenly I received a huge winning and my balance become approximately 9000 USD. I completed wagering requirements and made a withdrawal request 9500 USD (0.43 BTC).
After about 5 minutes I received email with title KYC and my withdrawal request was canceled. I followed link in email and made picture of my Passport and Selfie. Process went very fast.
I put withdrawal request again and after 10 minutes I received email quote
"We are contacting you on behalf of our Fraud team.
We have now closed your account related to this email address: *****@gmail.com, due to breach of our Terms and Conditions 8.1: Only one account per person, household, IP address and computer device is allowed. Creating multiple user accounts may result in termination of the accounts and suspending of all payouts.
Your withdrawal has been cancelled and your Balance confiscated."
I know this is NOT true , because Metaspins casino credit welcome bonus automatically. This means that Metaspins casino computer automatically checks IP address, computer device, person and household and credit welcome bonus to account.
If I breached one of these I would never receive welcome bonus.
This means Metaspins casino is SCAM company and not paying winnings to players.
Metaspins casino representative please provide real evidence to bitcointalk scam accusations thread.
do NOT provide fake logs edited with photoshop.
I would update this review if Metaspins casino change their decision.
7. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra metaspins.com
Hi BubblyHorseaffa,
Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.
In order to achieve that our dedicated teams are working 24/7 to bring positivity, excitement, and entertainment into people's lives.
However, not everyone is registering with us to experience everything that we have to offer and try to defraud the project in various ways. By following our Terms and Conditions we have zero tolerance for such behavior.
As per our internal procedures and findings, your account was confirmed to participate in a multi-accounting and bonus abuse, which has triggered all relevant sets of procedures.
Unfortunately, due to all the gathered evidence, your accounts were disabled and fraudulent winnings were removed.
If in the future there will be more accounts created on your behalf they will be disabled upon earliest detection.
The decision is final and there will be no further communication regarding this case.
We appreciate your time and understanding regarding this matter.
Cheers,
Metaspins Customer Experience Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.