I have had to contact mbit support only a few times and mostly I've been told to either wait or that my problem could not be fixed. However today Ariana not only was very nice, but she made up for a b... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
As a newer online player, I’ve become weary of online casino platforms because I have had my fair share of trial and error in finding legitimate ones. So I was very delighted and satisfied after... Vis mer
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Let me tell you that the games are fair. And the selection is One of the best. I will not say that this place isn't fair with the money you play with. However they are very scandalous on their bonuses... Vis mer
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Was asking for a free bonus and got great support she was uplifting in a way i didnt know i needed lifting. Ariana was my support agent and I shared with her a life event while we were waiting and how... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
Established in 2014, mBitcasino is one of the premier, leading online crypto casinos. mBitcasino is the go-to solution for Bitcoin gaming for a growing number of people all around the world, and that’s no coincidence – we have the latest, most advanced Bitcoin games available, an innovative online gaming platform, and a website designed to be user-friendly and easy to use. We strive to offer our players the best gaming experience, with numerous games to play and win, consistent bonuses, and a friendly staff oriented towards player satisfaction.
Kontaktopplysninger
4,3
Enestående
441 anmeldelser
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 48 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra mBitcasino
Thank you for the great feedback! We’re glad you’re enjoying the games and fast payouts. That’s exactly the experience we aim to deliver. We appreciate your support and wish you lots of luck and fun at mBit!
Amazing support shout out to Ariana…
Amazing support shout out to Ariana patrick darius and Lisa yall are the besg
25. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you so much for the amazing shoutout! 💛 We’re thrilled to hear that Ariana, Patrick, Darius, and Lisa made such a great impression. We’ll be sure to pass along your kind words to them.
Our team always strives to provide the best support possible, and your feedback truly means a lot. Thanks for being part of the mBit community!
Off My Chest
As a newer online player, I’ve become weary of online casino platforms because I have had my fair share of trial and error in finding legitimate ones. So I was very delighted and satisfied after giving mBitcasino a try. Not only were there a large selection of provider and games. It didn’t feel like I was just throwing money into a black hole. The deposit and withdrawals were seamless, and the rewards are a nice perk that enhances experience.
But perhaps my reason for leaving a review is because of their exceptional customer service agents. It’s nice to be able to seek out support and have support not only answer your many questions but also provide very detailed answers. Thank you Jasmine!
My experience has been top-tier and I’m not even a VIP player. One thing also that I really enjoy is the fact that they have a discord community, which really helps build your trust in the platform meeting and talking to players like me.
Wishing you all the best and continuous elevation and success.
24. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you so much for sharing such a thoughtful and detailed experience! We completely understand how important trust is, especially when you’re newer to online gaming, so it means a lot to hear that mBit has met your expectations.
We’re glad you’re enjoying the variety of games, smooth deposits and withdrawals, and the rewards along the way. Most importantly, it’s wonderful to hear that Jasmine provided you with clear and helpful support. We’ll be sure to pass along your kind words to her.
It’s also great to know you’re enjoying the community aspect, including connecting with other players. Creating a welcoming and transparent environment for everyone, VIP or not, is something we truly value.
Thank you again for your support and kind wishes. We’re happy to have you with us and look forward to being part of your journey!
One of the best crypto sites
It didn't take long for me to fall inlove with mbit. Anyone will say mbit is bad but that's because those people expect to win every time. You have to look at everything, your lost and your wins. Sure, alot of time I lost but there were alot of time that I win too.
A few years back when they were still mbitcasino.com I had win $27,000usd playing bitcoin on the bonus round with a 500x mutliper. Getting my money was quick and easy, I received within 10 minutes.
30. april 2025
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you so much for sharing your journey with us! 💛 We truly appreciate your honest perspective — you’re absolutely right that gaming comes with both wins and losses, and it’s great to see such a balanced view.
Congratulations as well on that incredible $27,000 win — that’s an amazing moment! We’re glad to hear the payout process was smooth and fast, just as it should be.
Your loyalty and trust over the years mean a lot to us, and we’re grateful to have you as part of the mBit community. Wishing you many more exciting moments ahead!
Natalie
Natalie, an agent was prompt, helpful and efficient.
16. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you for your kind feedback! We’re happy to hear that Natalie was prompt, helpful, and efficient in assisting you. We’ll be sure to pass along your words. It’s always appreciated. Thanks for being part of the mBit community!
Games are fair/ But they are not honest
Let me tell you that the games are fair. And the selection is One of the best. I will not say that this place isn't fair with the money you play with. However they are very scandalous on their bonuses. I basically had to beg for my level up bonus. And after pointing out that I qualified for at LEAST 75 FREE SPINS for another promotion that they were running, they continued to deny me of the spins.. Giving 2 completely different reasons. One agent said I had to play my deposit on that certain game, and the other said that I didn't deposit enough money. Both reasons were completely UNTRUE AND STRAIGHT LIES. LIKE I said fair but shady operation at this place
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Hello,
We are sorry to hear that you did not receive the claimed bonus.
Would you be so kind as to provide the account email address?
We want to perform an investigation regarding this subject/claim.
Thank you!
Great Gaming System
Great Gaming System. I have quit all other platforms but MBit!
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you so much for the amazing feedback! We’re honored to be your go-to platform and truly appreciate your trust in us. It means a lot that you’ve chosen mBit above the rest. We’ll keep working hard to give you the best gaming experience possible!
First of all they wouldn't allow me to…
First of all they wouldn't allow me to withdraw the money after i completed the rollover, but after a couples of tries the transaction was "accepted" but then got instantly cancelled, i the got an email saying that i was selected for a "random security review" and that i would need to send my ID and a bunch more of personal documents to they're email, then afterwards i got my account suspended with no explaniton, so i lost the money that i deposited and couldn't withdrawn nothing.
the least they could do is give back the money i deposited.
Overall awfull experience and by looking at other reviews im not the only one.
Its been almost a week since my account was suspended and they haven't responded to any of my emails so obviously the reviews saying tha tht eocstumer service is really good are obviously bots and fakes accounts.Still have no idea why the account was suspended and im still waiting for a response.
12. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Hello, we are sorry to hear that you consider the KYC process not being ok. We are bound by the GDPR rules, and we will always respect the documents and privacy of our clients.
The KYC process is a normal process, and it is stated in our terms and conditions.
Your funds are not lost; they are still in the account.
this place is always great
this place is always great, the reps are sincere, absolutely no complaints.
11. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you so much for the kind words! We’re thrilled to hear you’ve had such a great experience and that our team comes across as sincere. That means a lot to us. We truly appreciate your support and are always here for you!
Always prompt great customer service
Always prompt great customer service
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you so much! We’re glad to hear you’re enjoying our prompt and reliable customer service. We truly appreciate your support and will keep working hard to provide the best experience possible!
A week ago when I attempted to withdraw…
A week ago when I attempted to withdraw my funds I was selected for a random security check. After 7 days of sending and resending my documents because supposedly the photos I sent were "blurry", I received another email today basically saying "we'll let you know when we're done with my account review. No date, no reason why and this is after I sent my documents in 5 times! With the same response every time. One of your documents is blurry. Oh an they suspended my account as well. For a random security check. What a bunch of crap! I won't be back. Hopefully they don't rip me off. I'm guessing since it's been over a week with a bunch of vague excuses I've already been ripped off and just need to accept it. My advice, find somewhere that actually appreciates the people that dump thousands of dollars into their casino. Mbit will take advantage of you the second you attempt to cash out. Just fyi!
7. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Hello,
Apologies for the delay. We can see that your account is verified and that you have already received the requested withdrawal.
Please let us know if there is anything else we can do for you.
Best ever 😅😅
5. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you so much for the feedback! We really appreciate your support!
Caitlyn is a rockstar she listened to…
Caitlyn is a rockstar she listened to my concerns and helped me
4. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you so much for your feedback! We’re really glad Caitlyn could help and address your concerns!
Mbit support excellence
I have had to contact mbit support only a few times and mostly I've been told to either wait or that my problem could not be fixed. However today Ariana not only was very nice, but she made up for a bonus I had missed due to not receiving an email no questions asked. She also understood everything I was saying, as sometimes I have had to repeat myself to others. I hope she is recognized for her service.
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you for sharing your experience with us. We truly appreciate your honesty.
We’re sorry to hear that some of your previous interactions didn’t fully meet expectations, but we’re very glad Ariana was able to turn things around for you. It’s great to hear she was understanding, attentive, and proactive in resolving your situation.
We’ll absolutely make sure your kind words are passed along to her. She’ll be delighted to be recognized for her efforts. Thank you again for your feedback. It helps us continue improving our service every day!
All if the hosts are very quick to…
All if the hosts are very quick to looking out for the best interest of their players!
There hasn't been a time where i've been disappointed with this platform.
Hands down 5 stars all day long!
2. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you so much for the amazing feedback! We’re delighted to hear that our hosts have been attentive and always looking out for your best interests.
It truly means a lot that you’ve consistently had a positive experience with us. Your support and 5-star rating are greatly appreciated. We’ll keep doing our best to deliver the same level of service every time!
She was awesome and helping me feel…
She was awesome and helping me feel better and got me a great bonus
28. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you for sharing this! We’re so glad to hear that our team was able to support you and make your experience a positive one. It’s great to know you felt better and enjoyed the bonus as well!
We truly appreciate your kind words and are always here whenever you need us.
The crew is amazing they treat you like your part of the family
The crew is amazing they treat. With so much respect and honesty
26. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra mBitcasino
Thank you so much for your kind words! We’re delighted to hear that our team made you feel respected and well taken care of. Providing honest and supportive service is what we strive for every day. We truly appreciate your feedback!
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.