Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Memberspace was easy to integrate with our Squarespace website. We have used it for about +3 years and it's been exactly what we were looking for. Their customer service is also very active and are al... Vis mer

Vurdert til 5 av 5 stjerner

We’ve trusted MemberSpace with some of our most sensitive member data, and they’ve never let us down. Their security and reliability give us complete peace of mind. On top of that, their customer serv... Vis mer

Vurdert til 5 av 5 stjerner

Chelsea helped me and answered all my questions throughout the entire process. Right from the first enquiry, Chelsea continues to answer emails quickly and clearly, helping with any of my confusion. T... Vis mer

Vurdert til 5 av 5 stjerner

Memberspace makes us feel they care. They very quickly assess and understand our needs. The staff genuinely want us to have a smooth, unflustered experience of using Memberspace, so they do their utmo... Vis mer

Informasjon om virksomheten

  1. Programvareselskap

Skrevet av virksomheten

Add a membership paywall to any part of your website. Protect a content library, online course, community, newsletter, videos, paid podcast and more.


Kontaktopplysninger

4,8

Enestående

TrustScore 5 av 5

141 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Chelsea is a ROCKSTAR!!!

I can't THANK YOU ENOUGH for your patience and working with me through this - I have no idea how or what may have happened back then, but certainly grateful it's on its way to resolution.
WOW - what wonderful customer service from you! magnificent!!!!

Thank you again, Chelsea - so very much!!!!

13. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Memberspace user since 2021

I've been using Memberspace since 2021 and love it! It is very easy to set up and if I ever have problems, they are very quick to respond with help. I recommend them to everyone looking to start a membership program. I use the Circle integration and our members love it.

28. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

2000+ Members & 400K+

Memberspace has been one of the MOST important parts of growing my membership. Through Memberspace, I've supported over 2,000 members and made over 400K. Running my membership is now my full time job and I LOVE it! The team is always very helpful and prompt to support me too. So grateful.

26. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Terrible

Terrible. They took a long time to answer my questions. They also misled me into thinking that I can get paid automatically by integrating their code into my website and linking it into a facebook group. I wouldn't recommend this to anyone. Very poor communication.

4. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til Memberspace

Svar fra Memberspace

Thank you for taking the time to share your feedback. We're sorry to hear that your experience didn’t meet your expectations. Our goal is to make MemberSpace as user-friendly and helpful as possible, and we appreciate the opportunity to clarify any concerns.

To address your feedback, you can absolutely share a payment link within a Facebook group, which will direct users back to your website to sign up and pay. We strive to make this process as seamless as possible through our documentation and support resources.

Regarding response times, after reviewing our records, we were unable to find a case of excessive wait times. We aim to respond to all inquiries within an hour during our office hours (Monday–Friday, 10am–6pm ET). If you reached out close to or outside of these hours, there may have been a delay, and we apologize for any inconvenience this may have caused.

We truly value your input and would love the opportunity to assist further. Please don’t hesitate to reach out to support@memberspace.com if there’s anything we can do to help.

Vurdert til 5 av 5 stjerner

So far, so good!

Review for MemberSpace

I am a new customer, launching my first website that can make sales while I sleep. Memberspace is making me believe that the next steps I take with my digital product member site will become a reality very soon. Although I am using Squarespace 7.1 on a business/member plan, I feel that Memberspace will give me more control and better features than I can get with Squarespace (and a lower percentage to pay per sale). In effect, I will be bypassing Squarespace’s member features entirely. So far, I have received ample information from MemberSpace’s website, and they also have weekly virtual workshops that I have attended twice. As a newbie, it is refreshing to know there is no coding required, and their support team has been able to make the learning curve less intimidating. If something is confusing, don’t hesitate to explain your situation to them. They will get back to you and help you get through it.

Getting down to the practicalities of producing a website that makes sales takes some organization. With MemberSpace’s recommendation, I’m finding that I appreciate pen and paper a lot these days, because it is much easier to visualize the path that a prospective customer will experience when it is written on paper before trying to make it happen in cyberspace. Either way, I am sticking with MemberSpace for the first year and looking forward to the day everything goes LIVE! So far, so good!

5. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Amazing Customer service and great response time

Chelsea helped me and answered all my questions throughout the entire process. Right from the first enquiry, Chelsea continues to answer emails quickly and clearly, helping with any of my confusion. To leave an honest review, some parts of the onboarding process through our Square Online page were a bit confusing, but Chelsea was always there to make my life so much easier.

22. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Memberspace helped me to grow my business

Memberspace allowed me to create memberships and paywall certain courses and content. This service was a pivotal tool in helping to grow my business and my offering to clients and members. A great choice - affordable, easy to use, and superior customer service and support! Highly recommend

21. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I highly recommend Memberspace

I highly recommend Memberspace! Chelsea Park, in particular, is incredible—she responds almost instantly to any question, big or small. That kind of support doesn’t go unnoticed, and we’re so grateful to be working with Memberspace. We look forward to continuing this partnership!

9. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent customer service

Excellent customer service. Fast turnaround, super helpful and always polite. They also hold live online sessions to support with tricky questions which is a great support for anyone running a small and growing business.

23. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Speedy Customer Service

I had a bit of confusion with my account setup (completely my fault!), but the MemberSpace team was incredibly helpful and quick to resolve everything. Chelsea handled it brilliantly, issuing a refund promptly and ensuring everything worked smoothly with my new account. Fantastic support and an excellent platform for managing memberships. Highly recommend!

16. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

memberspace refuses to answer requests in a relatively short period of time

It took them hours every time I asked for help during their allotted time period. most times I had to wait until the next day to get a very vague answer that wasn't helpful at all. I thought Adobe.com and site123.com had the worst service of any online support team, but Adobe shines next to these guys, but site123.com has similar wait times. It's been 2 days, and I am still waiting for an answer! Site123.com has similar wait times!

4. november 2024
Anmeldelse skrevet uten oppfordring
Logoen til Memberspace

Svar fra Memberspace

Hi Ritchard, thank you for sharing your feedback. We're sorry to hear about your experience. After reviewing all your communications with us, we couldn’t find a specific instance where there was an excessive wait time during our business hours.

Please note that we aim to respond to all inquiries within an hour during our office hours, which are Monday–Friday, 10am–6pm ET. If you reached out towards the end or outside of these hours, there may have been a delay in our response.

We value your input and encourage you to reach out to support@memberspace.com if there is anything we can do to assist.

Vurdert til 5 av 5 stjerner

I've been using Memberspace for years…

I've been using Memberspace for years now to manage my members and every time I have a question they are quick to respond with an answer that is easy to execute! I love the platform and the ease with which I can manage and interact with my clients. I save so much time and energy by having the automation of Memberspace!

18. november 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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