Melon + Starfish Anmeldelser 252

TrustScore 4.5 av 5

4,5

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Such a cute and easy to use website! Absolutely love the wide range of products and delivery was so reliable and smooth. Can’t wait to order here again!

Vurdert til 5 av 5 stjerner

I'm always a bit hesitant when ordering from sites I haven't ordered off before but melon & starfish is amazing. Super speedy delivery, items are perfect and they also included a lovely wee surprise e... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

The prThe price of the product is good but in the shipping charges they did not include the import taxes from England to Italy, so I had to pay customs the taxes plus duties which were almost as much... Vis mer

Vurdert til 5 av 5 stjerner

Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Ma... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Kosmetikkbutikk
  2. Kosmetikkforretning
  3. Helse- og velværebutikk
  4. Hudpleieklinikk

Skrevet av virksomheten

Start your K-beauty skincare journey with us today at Melon & Starfish! FREE Shipping for £30+ U.K orders.


Kontaktopplysninger

4,5

Enestående

TrustScore 4.5 av 5

252 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 66 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,5

Alle anmeldelser

(252)

23 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great products

Great products, fast delivery, fab customer service and I always get a couple of great free products.

11. juni 2026
Vurdert til 2 av 5 stjerner

Order not fulfilled

Initially impressed by price point and clarity of communication. Then order cancelled without any explanation why.

22. mai 2026
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Svar fra Melon + Starfish

Hi Joanna,

We sincerely apologise that your order was cancelled and that our team did not contact you at the time to let you know.

Following our investigation, we found that the cancellation was carried out by our warehouse team due to the product being damaged. Unfortunately, the correct procedure was not followed on our system, which meant you were not notified of the cancellation when this happened.

We completely understand how frustrating this must have been and are very sorry for both the inconvenience and lack of communication. We are reviewing this internally to help ensure this does not happen again in future.

Please let us know if there is anything further we can assist you with.

Vurdert til 5 av 5 stjerner

The poster child for online shopping! 🥰

This was my first time shopping with Melon and Starfish, but it definitely won't be my last! Firstly, customer service was fantastic; I had quite a few pre order questions and they were answered quickly and thoroughly. I received my dispatch email within about 25 minutes of ordering (!) and my order arrived 2 days later. It was beautifully wrapped in pink tissue paper and care had obviously been taken to ensure no damage to the products in transit. I also received 2 free gifts. There was even a note on the box saying 'Don't leave unattended, hand to recipient' which is great as my postman has a habit of leaving things on the doorstep without knocking; I don't think he was impressed! 😆, but I was! If you are reading this and are at all hesitant shopping here - don't be; Melon and starfish are a fantastic company and this has been an absolutely faultless shopping experience from start to finish. This is how online shopping should be! Thank you Melon and starfish - I'll be back very soon. 🥰

15. mai 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Melon + Starfish

Hi Nicky,

Thank you so much for your kind feedback! We're always happy to answer any queries you may have and even more delighted that you had an excellent experience.
We look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

Great

Great service as per usual.

11. mai 2026
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Svar fra Melon + Starfish

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.

We look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

First time order

First time order. Item ordered genuine.
Arrived on time. No issues. Would order again. Recommend.

18. april 2026
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Svar fra Melon + Starfish

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.

We look forward to serving you again soon!

Vurdert til 5 av 5 stjerner
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Svar fra Melon + Starfish

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.

We look forward to serving you again soon!

Vurdert til 1 av 5 stjerner

the product is horrible ended up in…

the product is horrible ended up in hospital with server skin reaction and had to have steroids this is a horrible product and the company is a fraud selling unlicensed products do not buy your skin will not thankyou

20. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Excellent

Excellent! Thank you.

17. mars 2026
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Svar fra Melon + Starfish

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.

We look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

Always a great experience

Melon + Starfish never do me wrong. Delivery is quick, products are packaged well with care and the samples are a welcome bonus to try new things. I shop regularly and find the website easy to use. Maybe the only downside is a few things sell out which is disappointing but it’s to be expected. Will certainly keep buying all my skincare with Melon + Starfish in the future!

12. mars 2026
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Svar fra Melon + Starfish

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.

We look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

I’ve been a customer for a few years…

I’ve been a customer for a few years now and I highly recommend them.

Products are authentic, they provide free samples with every order, and they pay attention to and action any notes you add to your order. It might be considered a small thing but I really appreciate it as it avoids issues with lost or stolen parcels and is opposite to what I’ve experienced with other K-beauty sellers.

4. mars 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Melon + Starfish

Hi,

Thank you so much for your kind feedback! We’re delighted to hear that you had a positive experience with us. Your support and encouragement mean a lot to our team, and we truly appreciate you taking the time to share your thoughts.

We look forward to serving you again soon!

Vurdert til 5 av 5 stjerner

Great Experience

Quick shipping, cute packaging, and I got free samples even though I only bought 1 item. Amazing, thank you!

7. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Melon + Starfish

Thank you for your kind words.

Vurdert til 1 av 5 stjerner

I have not received it

I have not received it. It is still at the FedEx facility in the UK stating it awaits information for the seller!

2. desember 2025
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Svar fra Melon + Starfish

Hi, thank you for your review. We will check with the courier on this shipment to the USA and update you as soon as possible. Please note that deliveries to the USA from the UK take between 7-30 working days due to various factors, as per the Shipping information during your checkout process. Please do not hesitate to email us regarding your parcel as the first point of contact, as we are always happy to help since your parcel is going overseas.

Vurdert til 5 av 5 stjerner

Amazing!!

Amazing!!! I recommend to every soul out there!! It is not what I ordered vs what i got at all. Everything came exactly how they looked in the pictures, they all did everything that the information said it would do, and they all came on time. I mean, on time delivery, amazing, 100% recommend this website!!

5. november 2025
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Svar fra Melon + Starfish

Thank you! I’m really glad to hear you had a positive experience—it means a lot.

Vurdert til 5 av 5 stjerner

Fast delivery and product as advertised!

I’m really satisfied with my purchase! The products were as advertised and delivery was quick.

31. oktober 2025
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Svar fra Melon + Starfish

Thanks a lot for the positive feedback! I’m so glad you had a great experience.

Dette er Trustpilot

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