Made a big order with these guys 2 years ago when setting up a home gym, everything came promptly, very well packed and exactly as described on the website. Made a follow up order to add a few bits as... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Have ordered several equipment at different stages. Always excellent quality and at great value and to top it all off - brilliant customer care service. Would highly recommend and have done so to... Vis mer
The last few years Kerri has been my point of contact for McSport. From quote updates to invoices to delivery service, she provides a first class service, without any delays. The sports equipment is w... Vis mer
I met with rosanna today We explained to Rosanna we were looking for an all round piece of excerise equipment that would meet our requirements. Rosanna suggested the NordicTrack Airglide LE Eli... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
McSport is Ireland’s leading independent supplier of sport and fitness equipment. We are a 100% Irish owned, second-generation family business who are passionate and dedicated in what we do! With a team of over 70 industry experts, we are committed to supplying our customers with the highest standard of product, care and service.
Kontaktopplysninger
Unit 4 Robinhood Road, Robinhood Industrial Estate, , , D22 A4P8, Dublin, Irland
- 01-2930005
- customerservice@mcsport.ie
- www.mcsport.ie
4,6
Enestående
693 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 45 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
I couldn’t recommend McSports enough. Very quick delivery time and Quality products. Very good value for money.
I couldn’t recommend this shop highly enough for anyone looking to buy exercise equipment. I ordered the G5 indoor exercise bike, and it was delivered in less than five days. The delivery team was friendly, professional, and very helpful.
The bike itself was incredibly easy to assemble, taking only about 15 minutes. I’ve been using it every day for the past two months, and it’s by far the best exercise bike I’ve ever owned. I’ve had several other brands over the years, but this one is on another level.
One of my favourite features is how quiet it is. Thanks to the belt-driven system, it makes barely any noise while in use, making it perfect for home workouts.
I would highly recommend both this shop and the G5 indoor exercise bike to anyone looking for quality equipment and excellent service.
30. april 2026
Anmeldelse skrevet uten oppfordring
Great customer service
Dealt with Kerri who was extremely helpful and easy to deal with. Gave me great advice on what equipment would suit my needs, and was ready to collect immediately
25. juni 2026
Anmeldelse skrevet uten oppfordring
Nobody ever answers the phone!
Nobody ever answers the phone!
23. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra McSport
Hi Andy, I'm sorry you couldn't get through to us, that's not good enough. We're making changes to how calls are answered. If there's anything we can still help with, email customerservice@mcsport.ie and we'll come straight back to you. - Hailie, McSport
Spoke with Yatin Sharma on the phone on…
Spoke with Yatin Sharma on the phone on the 18th May to order some footballs, dodgeballs and tennis balls. Yatin handled my order with competency, courtesy, and efficiency. Excellent customer service.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Great service agent
Great service agent, very professionnel, sorted the problem I had created, efficient, courteous.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Very efficient
I was trying to place an order online but needed to call the sales department for some help. Yatan was very helpful and offered to help me over the phone with an order vs. completing the order online.
I needed to receive an order before Friday (today is Monday) and he marked the order 'Priority'. I guess I'll have to wait to see if I'll receive the order before Friday but Yatan was very efficient and I trusted his assurance.
18. mai 2026
Anmeldelse skrevet uten oppfordring
Spoke over the phone with a worker…
Spoke over the phone with a worker called Yatin, was very kind and extremely helpful. Great customer service
13. mai 2026
Anmeldelse skrevet uten oppfordring
I have shopped at this company many…
I have shopped at this company many times and will continue to do so. Click and collect items are usually ready within 24hours. The staff are very helpful and friendly. Prices are good in comparison.
10. mai 2026
Anmeldelse skrevet uten oppfordring
Yatin could not be more helpful.
Yatin could not be more helpful.
He expediated the order in record time.
His help was very much appreciated.
7. mai 2026
Anmeldelse skrevet uten oppfordring
Great after service and very speedy…
Great after service and very speedy with correcting the issue which was a new belt for my hit fitness G8 pro spin bike, really satisfied with the service from Mcsport.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Zero customer service
Zero customer service. Long waits for delivery even tho paid for.
5. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra McSport
Thank you for your feedback.
We’re sorry to see this review, however we’re unable to identify any recent order or interaction based on the information provided.
We take customer service very seriously, and we always aim to meet the expectations set at the time of purchase. If there has been any delay or issue, we would genuinely like the opportunity to look into it and resolve it for you.
Please feel free to contact us directly with your order details so we can assist you further.
STAY FAR AWAY FROM THIS COMPANY
Wouldn't wouldn't deal with this company again. I put in a big order and wanted to return something that I paid €50 for shipping, they wouldn't help me with a return even though I asked them many times because I dont know how. They didn't seem to care at all. Would never buy from here again and habe warned my friends about this company who dont Carr about their customers
25. april 2026
Anmeldelse skrevet uten oppfordring
Customer has to pay 16kg items return shipment fee
I ordered item that was not right size.Emails are replied to but it takes sometimes over a week to get response.Dumbells have to large grip forcmy hands ufortuntally. I was told to pay for shipment myself. They are 2x8kg weights.That is fortune to ship it back. Be carefull with heavier orders. I am stuck with items I will not use... Shame it is not organised better.
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra McSport
Thank you for taking the time to leave your feedback.
We’re sorry to hear that the product was not suitable for your needs. We understand how frustrating it can be when an item doesn’t meet expectations, particularly with heavier fitness equipment.
That said, we would like to clarify that all returns are handled in line with our returns policy. For non-faulty items (such as a change of mind or suitability issues), the cost of return shipping is the responsibility of the customer. This is a standard practice across most retailers due to the nature and cost of shipping heavier goods.
We do our best to respond to all customer queries as promptly as possible, however during busy periods response times may occasionally be longer than usual. We appreciate your patience in those instances.
While we regret that your experience did not meet your expectations, we are always transparent about our policies and work hard to offer competitive pricing by keeping margins as low as possible.
We appreciate your feedback and wish you all the best moving forward with your training.
Primary school order
I was placing an order for a primary school. Yatin provided expert advice on the best value, most durable equipment to meet my needs.
24. april 2026
Anmeldelse skrevet uten oppfordring
a total professional and very pleasant…
a total professional and very pleasant person to deal with highly recommended
8. april 2026
Anmeldelse skrevet uten oppfordring
Overall great experience
Good prices, fast delivery, excellent communication
3. april 2026
Anmeldelse skrevet uten oppfordring
Reece was exceptional helpful as we had…
Reece was exceptional helpful as we had to make a return and he was fast and efficient. Thanks. Jeane Nourse
7. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra McSport
Hi Jeane,
Thank you so much for your kind words! We’re delighted to hear that Reece was able to assist you quickly and efficiently with your return.
We really appreciate you taking the time to share your experience and hope to assist you again in the future.
Very good product
Very good product. I bought the full size table tennis table top. Slightly disappointed it took over a week to deliver even though it was in stock and I paid 80 euros. Okay, it came from Dublin to Cork and is an awkward item, but still in this day and age one expects better.
2. mars 2026
Anmeldelse skrevet uten oppfordring
Svar fra McSport
Thank you for your feedback, and we’re really glad to hear you’re happy with the table tennis table top.
We sincerely appreciate you highlighting your delivery experience as well. We understand your frustration, particularly given the delivery timeframe and cost, and you’re absolutely right to expect a smoother service. Feedback like this is taken very seriously, as it helps us identify where we need to improve.
We are continuously working on enhancing our delivery processes and overall service to ensure a better experience for our customers going forward.
Thank you again for your honest feedback, it’s genuinely appreciated and helps us do better.
Bought nordic track treadmill end of…
Bought nordic track treadmill end of january 2025 for €1000. The speed controls started playing up within the years warranty. My error i didnt report it quick enough at first but it progressively got worse to now not working at all. Eventaually got through to speak to someone but fact machine is now several weeks out of warranty they dont want to know about it. Avoid this company
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra McSport
Thank you for your feedback, and we’re sorry to hear about the issue you’ve experienced with your treadmill.
We understand how frustrating this must be. While the product is currently outside of its warranty period, we’d like to highlight that our team has made multiple attempts to get in touch with you to help resolve this matter, but unfortunately we haven’t received a response.
We are still more than happy to assist and guide you on the next steps to get this sorted. If you could please reach out to our service team at your convenience, we’ll do our best to help find a suitable solution.
Great communications, great prices
great communications from Yatin and great prices too,
shipping was fast and great quality stuff
27. november 2025
Anmeldelse skrevet uten oppfordring
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