Mcarssurrey Anmeldelser 

I’m not in the habit of writing online reviews and never thought I’d be writing such a positive one for a used car dealership but it’s no less than these guys deserve. Hassan and his team go the extra mile and were brilliant to deal with. I bought an excellent, low mileage and immaculate VW Touran from them in July 26. From the first point of contact Hassan and his team were friendly, polite, honest and informative. I had a minor and very standard electrical problem shortly after purchasing the car and they didn’t hesitate in fixing the problem for me swiftly and free of charge (big shout out to Dimitri the mechanic - another fine member of the team). I can’t recommend M Cars highly enough; the people are a pleasure to deal with and their selection of low mileage Japanese import cars is impressive. Go for it! You won’t be dissapointed.
Dom

Picked up this beautiful S3 on Friday after travelling all the way down from the Highlands. I was hoping the car would be as good as it looked in the photos and I can honestly say it didn’t disappoint.

The drive home was amazing and the whole experience has been 10/10. I dealt with Hassan throughout and he was nothing but professional. There were a couple of minor teething issues but they were sorted straight away with no hassle at all.

I’d definitely recommend M Cars in Surrey to anyone who’s a bit sceptical about buying a car from a distance. From start to finish, including the aftersales service, they’ve been brilliant and I really can’t fault them.

Just look at this stunning S3… she’s an absolute beauty 😍

DO NOT BUY FROM THEM. Read reviews properly, multiple hiden issues with the car, fake MOTies, go somewhere else this will save you time and money.

Avoid this company if you can. My experience with M Cars Surrey was incredibly frustrating and stressful. The sales team seemed friendly at first, but once the purchase was completed, their attitude completely changed.

The car had multiple problems that were either hidden or not properly disclosed, and trying to get support afterwards was a waste of time. Communication was poor, and I felt like my concerns were constantly brushed aside rather than taken seriously.

Good and honest team. Responsive to communication after the sale and made sure I was satisfied with the purchase. Appreciate the customer service.

I purchased a 14plate VW Golf. The vehicle looked clean and all service books were present and correct. The mileage was very low for the year and all due diligence checks confirmed it was good.

AA inspection raised a couple of minor issues which MCars rectified with no quibble.

After having driven home, a warning light appeared. I contacted MCars and within minutes Hassan responded, ready willing and able to fix the issue. The car went back, they fixed the issue effectively and efficiently.

Throughout the whole process I was kept informed and updated.

In my experience they gave me a gold star service. I’m now pleased with my car which runs perfectly.

I was really impressed with their customer service and support. Could not fault them.

Would recommend ⭐️

Sales was quite good.
Driven the car for 5 weeks and look to do basic checks, oil is massively overfilled causing engine issues.
DBF is also failing.
Directed to warranty, 2 independent mechanics have both looked and have stated the vehicle has been serviced despite them stamping the book as the oil is too dark. Oil is dramatically overfilled

Day of collection, window screen as damaged and refusal to do anything about it.

Air con not working and was told I was wrong, when the mechanic looked turns out I was right they were just trying to miss sell.

With their warranty they NEVER offered an upgrade, the warranty say it’s needed.
So basically the car is useless unless I want to fork out 2k, the business and warranty send you round in circles!!

They don’t state they don’t accept credit card payments, which covers you in events like this. So that only leaves you with the small claims court which is an absolutely headache!

My advise is honestly avoid them, unless you know a mechanic.

Purchased a Nissan Note
Car was not Roadworthy and unsafe to drive steering heavy and not functioning.
Returned 5 days later .
Told nothing wrong
Would not return money until 18th
January 25
They did not listen to Statutory Rights
Do not Buy from this Dealership.
They little more than one up from a Scrap Yard.
This Car is not ROADWORTHY and its back on the Market.
My AA Insurance Company .
REFUSED INSURANCE ON THIS
NISSAN NOTE...
What about all they Sell.....
DO NOT BUY THIS NISSAN NOTE....
FROM.....
MUHAMMAD SALEEM T
Finally a partial refund 800 pounds out of pocket later .
Oh and Warantee worthless....
Police and Trading Standards AWARE