MB Motor Group Anmeldelser 207

Scammers stay away sold us a Audi Q7 in September it was delivered with the eml light on and the car died 6 weeks later £8000 down the drain no customer service or care they gave us a warranty but guess what that company folded too seams to me they don’t care about anything except money trading standards here we come

DO NOT PURCHASE FROM THEM!!!

Brought a car in December, told it had a 6month warrenty plus a 100 point AA inspection. Car used a few times before engine warning light kept coming on, took it to local garage and the car needed repairs costing £900! Contacted warrenty company and the warranty wasn’t paid for so was void! Contacted MB motors and they after a few calls said they would pay for it to be repaired and sort out a new warrenty for me but it’s now may and nothing! Quick to take money, slow to respond to emails and calls and to pay out! They lie, said they had transferred the money but never came!

Enquired about a vehicle, the female staff was nice the phone was very helpful and polite and helped me and my partner purchase our vehicle she was very bubbly her name was nadia. . Rs4 our dream car we finally got this thanks nadia

I purchased my BMW 640d from here, Nadia and the staff did a good job of arranging everything and that the car was ready on the day, the car had a dent that their guy didn’t turn up to fix, but to be fair to them they paid for a local company to myself to fix, overall good experience and great communication, they kept close communication even after driving the car away, well done MB

Good customer service

Excellent service highly recommended

I bought my Skoda Oktavia from MB Motor Group in March. The whole process was nice and smooth and Nadia was helpful throughout. All proofs of service that I requested were provided, such as timing belt and water pump replacement.
As a first time buyer, I made every effort at the test drive to fully check the car before purchase. However, probably because of my lack of experience (and full trust in the process) I didn't double check the correct functioning of the rear wipers. It now turns out that the rear motor is dead and needs replacing.
It is disappointing that nothing about the fault was ever mentioned and that MB Motor guaranteed that everything was fine with the car, therefore I felt I could have full trust in the agreement, when instead it was not the case.
I would have preferred to buy the car knowing it needed repair (and it would then be up to me to decide whether the deal was worth it), as opposed to the seller taking advantage of my lack of experience.
I fully believe no business should ever act non transparently regarding the products they are selling, hence the reason of my low rating.

Booked one check EV at Khandagiri branch, the worst place, please please do not book in this branch, staffs are very rude and uneducated, they will promise one date just to book, then they will start playing, please don't book at Khandagiri branch

Rang up the day before, had abit of banter on the phone. Went up next day, if you go dont park in the lane go up the road an park on the hill. Good talk about the bikes i was looking at, let me take my time no pushing the sale. Very transparent about what he knew about the bikes. 2010 gsxr750 rode the 130mile back home with no issues. Ectended warranty covers pretty much everything on the bike also. Great selection of bikes.

Purchased a car from mb mothers Bradford after driving the car home all the engine lights came on I took the car to a local garage where they told me the car wasn't safe to drive got in touch with mb motors had to take the car back they said to take it back they had it 9 weeks then said the car had been fixed we go pick the car up driving home all the same things happened again they hadn't fixed it but lied about fixing it we had to then take it back after 3 more weeks they said they fixed it but they hadn't so lied again but this time the windscreen had got smashed we went and pick it up for the last time all the seat was wet n had mould on them rat droppings all over the car under the bonnet had to then get it all cleaned do not buy a car from these people they take your hard earn money to give u crap and think that it ok to do that every person I spoke to lied time n time again about what was happing n what had happened the strsss and worry it caused was months of depression and paying anther garage to fix the problems costing us a lot more money to make it safe to drive my kids to school stay clear of these people and the car dealership

Bought a car from MB Motors what a mistake
Car wasn’t road worthy problem after problem lie after lie
They took car bck after just over a week of buying it and had it for 4/5 months , wen I picked it up all same problems were there and more , car looked like it had just been parked up and left had broken windscreen rat droppings inside and mould everywhere
They said they’d put MOT on car also as a good will gesture then charged me , later to find out the car wasn’t even road worthy
I’ve been going through all these 5 star reviews thinking how can anyone give them a 5 star but then you look at the names and these are employees
Total rip of merchants stay clear and hopefully one day karma will come to them

A special appreciation post for Nahdia who was helpful, understanding and patient when I had my doubts. She was calm and answered all of my questions without hesitation. She made me feel valued and put my mind at ease. Overall amazing experience. 100% recommend.

Absolutely amazing purchased my first car!! With warranty was so pleased with the customer service

thank you very much guys for lovely car. Very quick finance and car was ready for us. Very clean car took me 5 weeks to find this clean. Price exactly what i was looking for. Shame i cant give more then 5 stars but i will recommend this place without any doubt,

Terrible dealership avoid them at all costs.
My mum and dad bought a car from here barring in mind they have young children/grandchildren that would be travelling in this car, to get it home to be faulty and not safe ect they have done nothing about it Infact having it sat at the garage for that long it’s managed to have its back window smashed which they left all broken glass in the boot rat dropping in the bonnet and inside the car and also a strong smell of rat urine. After them having the car for a total of 12 weeks the car is still the same 🤬. Absolutely disgusting only interested in money!!!! Do not buy anything from here

Absolutely terrible experience. My mum and dad bought a car in October and it’s been nothing but problems since. They’ve taken it back more than once and the same issues still aren’t fixed. They’ve had the car nearly 3 months and it’s still not sorted. To make things worse, the back windscreen was smashed and the car was returned with rat droppings all over it. Disgusting service and completely unacceptable. Would not recommend at all.
AND NOW RINGING UP TELLING THEM TO REMOVE THEIR REVIEW🤣.
This will not be left and is getting taken a lot further.
Also don’t listen to the reviews on their website it’s just all the people that work there.

1★ Review

Very disappointing experience with MB Motor Group (Bradford Auto Care Limited).

My son purchased an Audi A4 from this dealer. Shortly afterwards, serious issues became apparent and we returned to their premises to resolve the matter. We spent several hours there attempting to reach a resolution.

A written letter was provided confirming they had taken possession of the vehicle and that a refund of £3,800 would be processed within 3–5 working days. This timeframe passed and the refund was not received as stated.

This resulted in wasted time, travel, and inconvenience trying to resolve the situation.

Based on my direct experience, I would advise others to ensure they carry out full checks and keep clear written records when dealing with this business.

Excellent service, polite and very friendly staff, this motor dealer is one of the best in this region. Top notch variety of stock to full fill my needs and budget. Bought two cars from this dealer so far and definitely come back again in the future with my eyes closed, I would definitely recommend this place to my friends and family.

Travel wel over a hour after arranging to see a car. Spoke to them the day before about vehicle got told it was spot on but when I got there it need a fly wheel change as noise coming from engine was not good. Total let down for not being honest from the start stay clear of this dealership in my opinion