Mark Ryden USA Official Store Anmeldelser 

105
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Best sling bag I have for work, & public commuting riding the public transit bus, a lot of people giving me, compliments because the sling bag I have thank you so much for all the workers that mak... Vis mer

Vurdert til 1 av 5 stjerner

Horrible customer service, one day they say the backpack I ordered is in stock, they next day they say it’s in stock. I paid extra for shipping but the backpack has not been received. It has been mor... Vis mer

Vurdert til 5 av 5 stjerner

I have been using this Mark Ryden Voyager Bagpack for almost a month now and I am absolutely in love with it! This bag is definitely one of the most useful bagpacks I have ever owned. The main compart... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Website never updated that my order had been shipped. Paid for express shipping (5-8 days) but took 14 days for package to arrive. Sent 3 emails to customer service about my purchase and only had one... Vis mer

Informasjon om virksomheten

  1. Koffertbutikk

Opplysningene stammer fra ulike eksterne kilder

Mark Ryden company has been established on November 17, 2016 and since that time brought to customers worldwide great variety of anti-theft laptop backpacks, travel bags, sling bags and other travel accessories.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(105)

23 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Well thought out Bag!!

I’ve used this so far for overnight staycations since I’ve gotten it. I really value the YKK zippers knowing that they will lubricate with use…zippers are the make it or brake it off a backpack/bag & I appreciate these. The set up of this bag is also very convenient in many useful ways for my use.

1. februar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Mark Ryden USA Official Store

Dear Anthony,
thank you very much for your review. We’re thrilled to hear you enjoyed your experience.

Vurdert til 1 av 5 stjerner

they dont deserve even half star i…

they dont deserve even half star i never received the order and they will not respond to your email. this is a scam company.

29. januar 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Mark Ryden USA Official Store

Dear ima lali, based on the tracking number, your order has already been delivered on February 10th, which fully corresponds with shipping times for standard shipping, which you selected. For faster delivery you may choose express delivery with your next order. We always do our best to make our customer happy however we can't accept your false review. Looking forward to your feedback.

Vurdert til 5 av 5 stjerner

One of the best bagpacks I ever had!

I have been using this Mark Ryden Voyager Bagpack for almost a month now and I am absolutely in love with it! This bag is definitely one of the most useful bagpacks I have ever owned. The main compartment is spacious allowing me to fit all necessary items. It also features various other pockets for greater organization. It is lightweight yet sturdy, plus it is water resistant! It can be used for casual outings as well as trips and it looks great in any setting. Overall, I highly recommend this bagpack. 5/5 stars!

2. februar 2023
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Svar fra Mark Ryden USA Official Store

Dear Abhijeet,
thank you very much for your review! Enjoy your backpack!
Best Regards,
Mark Ryden USA

Vurdert til 1 av 5 stjerner

I’m still waiting the product

I’m still waiting the product. Please ready my review from December and this company reply. They said that the product was going to be delivered. THEY ARE LYING.

I bought the product THREE months ago.

I sent an email asking for reimbursement and I had no answer. So, I was robbed by this company.

13. januar 2023
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great bag

It is a very useful and easy to carry bag.

19. november 2022
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Svar fra Mark Ryden USA Official Store

Thank you very much for your feedback, Behzad.

Vurdert til 1 av 5 stjerner

This is the worst company I have ever…

This is the worst company I have ever seen in my life. Don't even glance at their website because you will not receive anything you order and you will NOT get a response from support. This is fraudulent and scam it says it is from the UK but it is from China and the tracking number is fake.

6. november 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Mark Ryden USA Official Store

Thank you for your feedback Samaritan. We don't agree with your opinion at all, because all our tracking numbers are valid and it is unfortunately not our mistake that you can't use the tracking number to see the status or your order. It is very easy and none of our customers had a problem with it. Also, can you please write us where exactly did you see that we are from UK? Our company is based in USA and our shipping stocks are in US, Canada, Spain, Czech Republic and China. We ship worldwide from all stock according to current product availability and the shortest shipping time. Thank you for understanding.

Vurdert til 1 av 5 stjerner

Horrible experience

Horrible experience. Super delayed shipping.

13. september 2022
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Svar fra Mark Ryden USA Official Store

Dear Abe Abed,

we appreciate your comment and in same time we are sorry that you are disapointed. We checked your order and your placed your order with standard shipping, which comes with 10 - 30 days delivery time. This information is visible for our customers at every product page and also in our shipping policy. Delivery of your package is therfore on time according to shipping method, which you selected at checkout.

Next time, we would recommend to place an order with express shipping option, which comes with delivery time 5 - 7 business days.

Thank you for your understanding,
Sophia
Mark Ryden USA

Vurdert til 4 av 5 stjerner

Worth the Wait

Although it took a somewhat long time to get my bag, I must say it was worth the wait. I got the Rover 17 inch laptop bag. I live in a very rainy area and have to carry a lot of electronics with me to school, but with the excellent waterproofing materials that the bag is made of, all of my electronics are now safe and dry.

9. september 2022
Vurdert til 1 av 5 stjerner

DO NOT ORDER FROM THEM.

DO NOT ORDER FROM THEM.
Absolutely worst experience dealing with them
I received the wrong bag and have been trying to reach them via chat, email, facebook messenger and have not received a response anywhere. They said they were going to look into my wrong order issue and then disappeared and haven't heard from them since.
Their website says 9pm-5pm support but those are LIES
Order from markrydencanada.com in stead. You will at least get a response.
Note, markrydenusa and markrydencanda are not affiliated.

17. juni 2022
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Svar fra Mark Ryden USA Official Store

Dear Parth,

thank you very much for your feedback. We are really sorry that you faced an issue with ordering from us. We would like to clarify that our support team is always helpful to all customers as fast as possible. On the other side, we would like to kindly disagree with your statement that our support team is available 24x7. We don't claim this information on our website. We inform our customers that "We value our customers too much to outsource our customer service and we value our employees too much to be open 24/7".

Thank you for understanding.

With Kindest Regards,
Mike

Vurdert til 2 av 5 stjerner

First order was canceled

First order was canceled, supposedly out of stock. So I messaged them and have yet to receive a reply. Did not see my refund yet either. Placed an order for the same bag but with three compartments, hoping it is in stock. Haven’t heard a word about shipping or a reply back to my initial inquiry. Not happy so far; the shipping time for a place that is in the U.S. and processing time is way too long.

7. februar 2022
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Svar fra Mark Ryden USA Official Store

Dear Chris, please accept our appolozige for the issue you had. We canceled your order due to empty stock reason for this particular model and did our best to get new models on board asap. Your second order is already on the way and you should already see refund on your account (refunds sometimes can take more time than we wish).

Thank you for your review and take care.

Mark Ryden USA team

Vurdert til 5 av 5 stjerner

Still awaiting my order

I want to believe it's a great backpack. So, I purchased it on line and give it a five star but the thing is that it's been a week and I'm still waiting for my order to be shipped. Cannot wait to get my backpack!

24. desember 2021
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Svar fra Mark Ryden USA Official Store

Dear Richard,

thank you for your review. We are very sorry for longer delivery times during the period before the Christmas. Thank you for understanding and enjoy your backpack!

Mike
Mark Ryden USA

Vurdert til 5 av 5 stjerner

Great purchase

I am happy to get a chance to review the Mark Ryden USA store and their stuff: I was really satisfied with their approach, fast delivery, and much more positively surprised when I started to use the VOYAGER backpack. Quality, design, material...everything together makes really great value for its price.

8. september 2020
Anmeldelse skrevet uten oppfordring

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