Mark Ryden USA Official Store Anmeldelser 

105
•
TrustScore 3 av 5

3,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The Best sling bag I have for work, & public commuting riding the public transit bus, a lot of people giving me, compliments because the sling bag I have thank you so much for all the workers that mak... Vis mer

Vurdert til 1 av 5 stjerner

Horrible customer service, one day they say the backpack I ordered is in stock, they next day they say it’s in stock. I paid extra for shipping but the backpack has not been received. It has been mor... Vis mer

Vurdert til 5 av 5 stjerner

I have been using this Mark Ryden Voyager Bagpack for almost a month now and I am absolutely in love with it! This bag is definitely one of the most useful bagpacks I have ever owned. The main compart... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Website never updated that my order had been shipped. Paid for express shipping (5-8 days) but took 14 days for package to arrive. Sent 3 emails to customer service about my purchase and only had one... Vis mer

Informasjon om virksomheten

  1. Koffertbutikk

Opplysningene stammer fra ulike eksterne kilder

Mark Ryden company has been established on November 17, 2016 and since that time brought to customers worldwide great variety of anti-theft laptop backpacks, travel bags, sling bags and other travel accessories.


Kontaktopplysninger

3,0

Middels

TrustScore 3 av 5

105 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,0

Alle anmeldelser

(105)

23 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

the produce ordered did not exist

the produce ordered did not exist
even when i was told so they did not remove availability from the online store
never received any email confirmation but funds were taken
overall very poor service

8. desember 2025
Vurdert til 5 av 5 stjerner

Buy quality like this

Great product. Monsoon proof. Spacious, stylish and well made and it came in 10 days
I also got the Citi bag. Monsoon proof, clever design and unobtrusive for a commuter.

13. august 2025
Logoen til Mark Ryden USA Official Store

Svar fra Mark Ryden USA Official Store

Dear Tim,

Thank you so much for your kind words! We’re delighted to hear that you’re enjoying both the backpack and the Citio bag. We’re especially happy to know the backpack has been useful and handling the monsoon well.

We truly appreciate your support and look forward to providing you with more products you’ll love!

Best regards,
Kelly

Vurdert til 3 av 5 stjerner

Loved product but not packaging

I didn’t like how the product was packaged. It looked very cheaply packaged. It looked like a garbage bag with a bunch of tape on it. The product itself was very nice, but the packaging needs improvement.

3. juni 2025
Vurdert til 3 av 5 stjerner

Backpack looks fine o overall but the…

Backpack looks fine o overall but the CHARGER doesn't work, I mean, come on. Something that simple was done right? It won't charge.
So disappointed.

26. mai 2025
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Svar fra Mark Ryden USA Official Store

Hi Enrique,

Thank you for your feedback, and we’re truly sorry to hear about the issue you experienced.

We’ve reached out to you via email to help resolve the situation. Our goal is always to make things right, and we’d appreciate the chance to assist you directly.

Looking forward to your reply so we can sort this out as quickly as possible.

Best regards,
Kelly

Vurdert til 1 av 5 stjerner

Ghost Order | I am not alone?

I’m honestly surprised by how many customers seem to be in the same situation — delayed orders, no updates, and no clear communication. It’s frustrating, especially given how professional your website and brand voice appear. The experience so far hasn’t lived up to that image. I had hoped to receive it for my birthday — but clearly, that was wishful thinking.

3. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

FRAUDULENT WEBSITE! GO TO MARK RYDEN GLOBAL

THIS IS NOT A LEGITIMATE SITE! DO NOT PLACE ANY ORDERS WITH THIS USA-BASED MARK RYDEN SITE!

THE ONLY LEGITIMATE AND OFFICIAL SITE FOR PLACING ORDERS IS MARK RYDEN GLOBAL.

When you place an order on MARK RYDEN GLOBAL, you will indeed receive a tracking number and your order will surely be delivered. Once again, MARK RYDEN USA is a fraudulent site. Go to MARK RYDEN GLOBAL for all orders!

25. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Mark Ryden USA Official Store

Hello Braxton,

We are the official authorized distributor of the Mark Ryden brand for the USA and EU markets. The Mark Ryden Global platform operates independently and serves different regions — this is not a matter of competition, but rather parallel distribution. Both platforms sell authentic Mark Ryden products, and we have hundreds of satisfied customers who have received their orders on time and without issue.

Your comment is therefore completely unfounded and misleading. Accusing us of fraud without ever having placed an order with us is not only unfair, but also confusing for other potential customers. We could not find your name or email address in our system. If you did place an order, please provide us with the order number so we can look into it.

We always prefer honest and direct communication with our customers. If any issue arises, we're more than happy to resolve it — that’s far more effective than posting anonymous and baseless reviews online.

Thank you for your understanding, and we hope next time you choose facts over assumptions.

Best regards,
Kelly – Mark Ryden USA Team

Vurdert til 5 av 5 stjerner
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Svar fra Mark Ryden USA Official Store

Thank you so much for your kind words, Ivo!
We’re really glad to hear you’re happy with the product quality — that means a lot to us.
Thanks again for your support!

Best regards,
Kelly

Vurdert til 1 av 5 stjerner

I never got my item

I never got my item , one person emailed me said I’ll get on this asap no ever responded again or is emailing me back I need this item before I leave this Friday out of country .. please reuse this or re order it for next day shipping .

I paid a lot of money and never got the product and no one is taken care of me .

28. april 2025
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Svar fra Mark Ryden USA Official Store

Hi Darren,
Thank you for your feedback, and we’re truly sorry for the initial confusion and delay in communication.

We’re glad we were able to resolve the issue and get your order delivered in time before your trip. Your satisfaction means a lot to us, and we’re always working to improve our service.

If there’s anything else we can do for you, please don’t hesitate to reach out.
Wishing you safe and happy travels!

Best regards,
Kelly

Vurdert til 5 av 5 stjerner

Incredible products

Incredible products, very well made. Great customer service, they email back quickly and give updates on dellivery.

8. april 2025
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Svar fra Mark Ryden USA Official Store

Thank you so much for your amazing review, Alison!
We’re thrilled to hear you’re happy with the quality of our products and that you had a great experience with our customer service.
Your feedback truly means a lot to us!

Best regards,
Kelly

Vurdert til 1 av 5 stjerner

BUYER’S REMORSE

I ordered your product thinking it is an American product but turns out to be from China. I never would have bought it if I had known the truth.
I ordered through your website and paid 50% more than through Amazon.
I am disappointed with your company already even without receiving your product yet, and it has been weeks of waiting already. The delivery process is terrible and slow.
With the above experience so far, I don’t expect your product can be much better. I can’t help but thinking that this could be a scam.

5. mars 2025
Vurdert til 5 av 5 stjerner

Internet

Great product!

5. februar 2025
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Svar fra Mark Ryden USA Official Store

Thank you so much, Alejandro!
We’re really happy to hear you’re enjoying the product.
We appreciate your support!

Best regards,
Kelly

Vurdert til 5 av 5 stjerner

Service was great

Service was great! There was an issue with delivery and they were very communicative and responded quickly. The product was also exactly as pictured.

23. januar 2025

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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