Ho acquistato varie volte da questo sito e non ho mai avuto problemi, nell’ultimo ordine una polo mi era troppo stretta e ho deciso di richiedere un cambio merci, sembra che il pacco con la nuova mer... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
We purchased some items at the Ashford outlet, when we got home we noticed a missing item. I contacted customer support and they went above and beyond to ensure I received the item delivered directly... Vis mer
Selskapet har svart
Lyle & Scott customer service team were outstanding, my hoodie had a defect with the stitching, and after contacting the team it was sort in a matter of minutes, they were so quick! I am a loyal cust... Vis mer
Selskapet har svart
Wanted to check on some product details so contacted Lyle and Scott. Very quick and precise communications. More info needed and provided which got me the information I required so I knew if an older... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Quality menswear since 1874.
Kontaktopplysninger
4,5
Enestående
2k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Customer support great help
Customer support promptly helped me with a return and an exchange order. Very efficient and caring.
1. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Mic,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that our Customer Support team was able to assist you promptly with both your return and exchange. It’s wonderful to know that you found the service efficient and caring throughout the process.
Providing helpful and responsive support is something we always strive for, so your kind feedback means a great deal to us.
Thank you again for taking the time to share your experience and for choosing Lyle & Scott.
Kind regards,
Customer Support
Lyle & Scott
cortesi e disponibili al 100%
3. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Carlo,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that you found our team to be so courteous and helpful. Providing attentive and reliable support to our customers is something we take great pride in, so it’s wonderful to know this was reflected in your experience.
We truly appreciate you taking the time to share your feedback and your kind words.
Kind regards,
Customer Support
Lyle & Scott
Very helpful and problem resolved…
Very helpful and problem resolved straight away
30. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Mary,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that our team was able to assist you and resolve your issue straight away. Providing helpful and efficient support is something we always strive for, so it’s wonderful to know that this was reflected in your experience.
We truly appreciate you taking the time to share your feedback.
Kind regards,
Customer Support
Lyle & Scott
After getting a initial poor response…
After getting a initial poor response to my problem from the retailer.
Contacting the head office Tracey in customer care restored my faith in this quality brand. With her rapid resolution. Many thanks
17. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Andrew,
Thank you very much for taking the time to leave us a fantastic 5 star review.
We’re delighted to hear that Tracey in our Customer Care team was able to restore your confidence in the brand and provide a quick resolution to your issue. While we’re sorry to hear that your initial experience was disappointing, it’s wonderful to know that the support you later received made such a positive difference.
I will be sure to pass your kind comments on to Tracey, as feedback like this is always greatly appreciated.
Thank you again for your support and for choosing Lyle & Scott.
Kind regards,
Customer Support
Lyle & Scott
responds quickly and politely
28. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Jean,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that you found our team quick to respond and polite throughout your experience. Providing efficient and friendly support is something we always strive for, so it’s great to know this was reflected in your interaction with us.
We truly appreciate you taking the time to share your feedback.
Kind regards,
Customer Support
Lyle & Scott
Schade grijze pull
Bij ontvangst van een grijze pull, hadden we gezien dat er een gat in de mouw was en hebben we contact opgenomen met de klantenservice. Kort nadien hebben we dan een andere ontvangen maar dit keer zonder schade. Alles netjes en correct opgelost, waarvoor dank.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello,
Thank you very much for your fantastic 5 star review.
We’re pleased to hear that, although your grey jumper arrived with an issue, our customer service team was able to resolve this quickly and arrange a replacement for you without any problems. It’s great to know that the new item arrived in perfect condition and that everything was handled smoothly.
We truly appreciate you taking the time to share your experience and your kind feedback.
Kind regards,
Customer Support
Lyle & Scott
Great service
Manufacturing defect with original product, but fantastic customer service led to a replacement being issued immediately and followed up to make sure all was ok.
Very impressed
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Dave,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that, although there was an issue with the original item, our customer service team was able to resolve this quickly and arrange a replacement for you without delay. It’s also great to know that the follow-up support helped ensure everything was fully resolved to your satisfaction.
Providing responsive and reliable support is something we always strive for, so your kind feedback is greatly appreciated.
Thank you again for taking the time to share your experience and for choosing Lyle & Scott.
Kind regards,
Customer Support
Lyle & Scott
Outstanding customer service from Lyle & Scott
I recently had an issue with an order and the support team handled everything incredibly fast, professional and friendly. A special thank you to Tracey from Customer Care for the excellent support and smooth communication throughout the whole process.
The replacement arrived very quickly and the entire experience honestly made me even more convinced of the brand. It’s rare to see customer service at this level nowadays.
Really impressed — both with the products and the people behind the brand. Highly recommended.
27. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Timo,
Thank you very much for taking the time to leave us such a fantastic 5 star review.
We’re absolutely delighted to hear about your positive experience with our Customer Care team. It’s wonderful to know that your issue was handled quickly, professionally and smoothly from start to finish.
We’re especially pleased to hear your kind comments about Tracey and the support she provided throughout the process. I will be sure to pass your feedback on to her, as recognition like this truly means a great deal.
It’s also fantastic to hear that your replacement arrived quickly and that the experience strengthened your confidence in our brand. Your recommendation and support mean so much to us.
Thank you again for choosing Lyle & Scott.
Kind regards,
Customer Support
Lyle & Scott
Customer service
Customer service very easy to correspond with, professional and friendly, it was no real issue, but everything was easy sorted just by a couple of emails...
21. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that you found our customer service team professional, friendly and easy to communicate with. It’s great to know that everything was resolved smoothly and efficiently through just a few emails.
Providing simple and hassle-free support is something we always strive for, so your feedback is greatly appreciated.
Thank you again for taking the time to share your experience and for choosing Lyle & Scott.
Kind regards,
Customer Support
Lyle & Scott
TOP CLASS CUSTOMER SERVICE
What can I say about L&S is untouchable on how customer service and support should be run. I dealt with an individual named Tracey who helped me immediately without issue, few pictures to confirm issue and new product sent out in a matter of days. Honestly best customer service I’ve had in years , email response couple mins later … TOP CLASS SERVICE L&S AND TRACEY YOU A STAR ⭐️
19. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello,
Thank you very much for taking the time to leave us such an incredible 5 star review.
We’re absolutely delighted to hear about your experience with our customer service team, and especially with Tracey. It’s wonderful to know that your issue was resolved quickly and smoothly, and that the support you received left such a positive impression.
We’re particularly pleased to hear your comments about the speed of communication and how efficiently your replacement was arranged. Providing this level of care and support is exactly what we strive for.
I will be sure to pass your fantastic feedback on to Tracey, as recognition like this truly means a great deal.
Thank you again for your kind words and for choosing Lyle & Scott.
Kind regards,
Customer Support
Lyle & Scott
Really like the quality of your…
Really like the quality of your clothing and the yellow bird matches with every outfit
17. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Saimonas,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that you’re so pleased with the quality of our clothing, and it’s wonderful to know that the iconic golden eagle has become such a versatile part of your outfits.
Your kind feedback means a great deal to us, and we truly appreciate you taking the time to share your experience.
Kind regards,
Customer Support
Lyle & Scott
Nice simple process and good customer…
Nice simple process and good customer service.
9. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that you found the process simple and easy, and that you were pleased with the customer service you received. Providing a smooth and supportive experience is something we always strive for, so it’s great to know this was reflected in your experience.
We truly appreciate you taking the time to share your feedback.
Kind regards,
Customer Support
Lyle & Scott
Absolutely the best customer service…
Absolutely the best customer service you could ever wish for, so nice on the phone super helpful, I'm amazed better than 5 ⭐
12. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Mike,
Thank you very much for your amazing 5 star review.
We’re absolutely delighted to hear that you had such a positive experience with our customer service team. It’s wonderful to know that you found the support helpful and friendly, especially over the phone, and your comment about it being “better than 5 stars” truly means a lot to us.
Providing this level of care and support is exactly what we strive for, so your feedback is greatly appreciated.
Thank you again for taking the time to share your experience and for choosing Lyle & Scott.
Kind regards,
Customer Support
Lyle & Scott
Goated experience
14. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Edmir,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that you had such a great experience with us. Feedback like this is always fantastic to receive, and we’re so pleased we could provide a service that left such a positive impression.
We truly appreciate you taking the time to share your thoughts and for choosing Lyle & Scott.
Kind regards,
Customer Support
Lyle & Scott
Très bon service après la vente et même…
Très bon service après la vente et même après le retour
30. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Idnasser,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that you were pleased with the service you received, both after your purchase and following your return. Providing continued support throughout the entire customer journey is very important to us, so it’s great to know this was reflected in your experience.
We truly appreciate you taking the time to share your feedback.
Kind regards,
Customer Support
Lyle & Scott
Outstanding From Start to Finish
Customer service are second to none from start to finish. There returns and communication are phenomenal as I needed to contact them regarding a recent order and the items being too big but already took the tags off.
I received a reply straight away and the first thing in the morning (less than 12 hours) and was instructed to post the items back. As soon they received confirmation they had been returned I received a refund instantly. I can’t recommend them enough!
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello George,
Thank you very much for taking the time to leave us such a fantastic 5 star review.
We’re absolutely delighted to hear about your experience with our customer service team from start to finish. It’s great to know that our team was able to assist you quickly and efficiently regarding your return, and that the process was handled smoothly throughout.
We’re especially pleased to hear that communication was clear and prompt, and that your refund was processed without delay once your return was received.
Your recommendation truly means a great deal to us, and we really appreciate your kind feedback.
Kind regards,
Customer Support
Lyle & Scott
I needed help with my order and I…
I needed help with my order and I received quick , efficient service that resolved my issue, great service- definitely recommend L&S
1. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello,
Thank you very much for your fantastic 5 star review.
We’re really pleased to hear that you received quick and efficient support when you needed help with your order, and that your issue was resolved smoothly. It’s great to know you’d recommend us as well, that means a lot.
We truly appreciate you taking the time to share your experience.
Kind regards,
Customer Support
Lyle & Scott
Amazing service from Tracy at customer…
Amazing service from Tracy at customer service.
Helped us alm the way
28. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Gary,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that you received such amazing service from Tracey. It’s great to know that she was able to support you every step of the way and provide a helpful and positive experience.
I will be sure to pass your kind comments on to Tracey, as recognition like this means a great deal.
Thank you again for taking the time to share your feedback and for choosing Lyle & Scott.
Kind regards,
Customer Support
Lyle & Scott
Excellent customer support
I contacted customer support since my order was lost on Its way to me. They placed a replacement order with express delivery that arrived the day after I filed the complain. Excellent support !!
21. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Micke,
Thank you very much for your fantastic 5 star review.
We’re delighted to hear that our team was able to support you quickly after your order was lost and arrange a replacement with express delivery. It’s great to know that everything was resolved promptly and to your satisfaction.
Providing efficient and reliable support is something we always aim for, so your feedback means a great deal to us.
Thank you again for taking the time to share your experience and for choosing Lyle & Scott.
Kind regards,
Customer Support
Lyle & Scott
The customer service was second to…
The customer service was second to none. What customer service used to be like and I'm glad I found it again. Problems with ordering and customer service emailed and then telephoned to sort out the issue. I felt appreciated and certainly would purchase from Lyle & Scott again.
17. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lyle & Scott
Hello Joyce,
Thank you very much for taking the time to leave us such a fantastic 5 star review.
We’re absolutely delighted to hear that you had such a positive experience with our customer service team. It’s especially great to know that your issue was handled both promptly and personally, and that you felt genuinely supported throughout.
Your comments about the level of service really mean a lot to us, as we always aim to provide the kind of care and attention that makes our customers feel valued.
Thank you again for your kind words and for choosing Lyle & Scott, we look forward to welcoming you back again.
Kind regards,
Customer Support
Lyle & Scott
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.