Lyle & Scott Anmeldelser 

1 723
•
TrustScore 4.5 av 5

4,4

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had a delayed delivery due to carrier issues. I raised this with customer services as the item ordered was for a birthday present that was late due to the issue. The lovely Tracey in customer servic... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Wanted to check on some product details so contacted Lyle and Scott. Very quick and precise communications. More info needed and provided which got me the information I required so I knew if an older... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Mehr als ein „tut mir leid“ für die schlechte Qualität kam leider nicht. Völlig unverständlich für mich, dass ich unzählige Mails schreiben musste. Aber Zalando hat mir einen Teil des Kaufpreises erst... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

My parcel was delivered to the incorrect address. When i contacted customer services they dealt with my issue very promply. They ensured I received a replacement intime for my grandsons birthday. I am... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Herreklesbutikk
  2. også i
  3. Butikk for motetilbehør

Skrevet av virksomheten

Quality menswear since 1874.


Kontaktopplysninger

4,4

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,4

Alle anmeldelser

(1 723)

415 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fast and effective

People from customer support just answered in a few minutes and brought up a solution

26. september 2026
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Svar fra Lyle & Scott

Hello Ramón,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We’re delighted to hear that our Customer Support team was able to respond within just a few minutes and provide you with a solution. Providing fast, effective and helpful support is something we always strive for, so it’s fantastic to know that we were able to resolve things so quickly for you.

We really appreciate your kind feedback and the recognition of our team’s efforts.

Thank you again for choosing Lyle & Scott.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

Il miglior brand

Qualità dei materiali e design rendono questo brand uno dei migliori. Il servizio clienti sempre disponibile

18. september 2026
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Svar fra Lyle & Scott

Ciao Graziano,

Grazie mille per aver dedicato del tempo a lasciarci questa fantastica recensione a 5 stelle.

Siamo davvero felici di sapere che apprezzi la qualità dei materiali e il design di Lyle & Scott, e che consideri il nostro servizio clienti sempre disponibile e pronto ad aiutarti.

È fantastico sapere che sia la qualità dei nostri prodotti che l'esperienza che offriamo ai nostri clienti hanno lasciato un'impressione così positiva.

Grazie ancora per le tue bellissime parole, per il tuo supporto e per aver scelto Lyle & Scott.

Cordiali saluti,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

Customer Service Done Properly

I can't speak highly enough of the Customer Service, specifically Michael & Tracey. They both went above and beyond te help regarding my order. I genuinely believe that really good Customer Service paired with great products keeps people coming back to Lyle & Scott

22. september 2026
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Svar fra Lyle & Scott

Hello Robert,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We’re absolutely delighted to hear your kind words about Michael and Tracey. It’s fantastic to know that they both went above and beyond to help you with your order and made such a positive impression.

We completely agree that great products and great customer service go hand in hand, and we’re incredibly proud of the team we have here at Lyle & Scott. Knowing that the service you received is part of what keeps you coming back means a great deal to us.

We’ll certainly make sure Michael and Tracey see your wonderful feedback, I’m sure it will mean a lot to them both.

Thank you again for your continued support and for choosing Lyle & Scott.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

C'erano stati problemi con l'ordine

C'erano stati problemi con l'ordine, ho contattato l'assistenza clienti che hanno contattato il servizio spedizione. Appurato che la spedizione non sarebbe stata consegnata per un errore mi hanno rispedito il pacco con i prodotti ordinati. Addirittura un prodotto ordinato non era più disponibile e me lo hanno sostituito con un prodotto a prezzo pieno. Ottima gestione del cliente e velocità nella risposta, mi sono sentito trattato nel modo corretto. Massima valutazione.

22. september 2026
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Svar fra Lyle & Scott

Ciao Paolo,

Grazie mille per aver dedicato del tempo a lasciarci questa fantastica recensione a 5 stelle.

Siamo davvero felici di sapere che, nonostante i problemi riscontrati con la consegna del tuo ordine, il nostro Customer Support sia riuscito a intervenire rapidamente e a risolvere la situazione per te.

Siamo particolarmente lieti di sapere che siamo riusciti a sostituire anche il prodotto che nel frattempo non era più disponibile, offrendoti un'alternativa dello stesso valore. Per noi è molto importante trovare una soluzione quando qualcosa non va come previsto e far sentire i nostri clienti ascoltati e supportati.

Grazie ancora per le tue parole e per aver riconosciuto la disponibilità e la velocità del nostro team. Siamo davvero felici di averti fatto sentire trattato nel modo giusto.

Grazie per aver scelto Lyle & Scott e per la tua massima valutazione!

Cordiali saluti,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

Return/Refund

I queried a return/refund and this was dealt with very quickly. 10/10 service.

18. september 2026
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Svar fra Lyle & Scott

Hello M Bromley,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We’re delighted to hear that your return and refund query was dealt with so quickly and efficiently. Providing a straightforward and hassle-free experience when handling returns is really important to us, so it’s fantastic to hear that you received 10/10 service.

We truly appreciate your kind words and the recognition of our Customer Support team. Thank you again for choosing Lyle & Scott and for taking the time to share your experience.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

Superb return experience

The customer service team responded really quickly with very clear, helpful instructions so I could process my return.

My experience was excellent.

15. september 2026
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Svar fra Lyle & Scott

Hello Danny,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We’re delighted to hear that you had such a positive experience with our Customer Support team and that they were able to provide you with clear and helpful instructions to make processing your return as straightforward as possible.

Making sure our customers feel supported throughout the returns process is incredibly important to us, so it’s fantastic to hear that everything went so smoothly.

Thank you again for your kind words and for choosing Lyle & Scott. We really appreciate your support.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

Never had a support like this, Just great !

Never had a support like this

4. september 2026
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Svar fra Lyle & Scott

Hello Harreman,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We’re absolutely delighted to hear that you’ve had such a positive experience with our Customer Support team. Knowing that you feel you’ve received a level of support unlike anything you’ve experienced before really means a lot to us.

Providing friendly, personal and genuinely helpful service is something we’re incredibly proud of, so it’s fantastic to hear that this made such an impression.

Thank you again for your kind words and for choosing Lyle & Scott. We really appreciate your support.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

Great service

After having issues with a T-shirt that shrank significantly and a pair of trousers that wasn’t properly stitched, I contacted Lyle & Scott. I was helped quickly and professionally, and the issue was resolved to my satisfaction. Really appreciate the great customer service!

18. august 2026
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Svar fra Lyle & Scott

Hello Govert,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We’re delighted to hear that, although you experienced issues with both your T-shirt and trousers, our Customer Support team was able to help you quickly and professionally and resolve everything to your satisfaction.

We understand how disappointing it can be when your products don’t meet the standard you expect, so it’s fantastic to know that our team was able to put things right for you.

Thank you again for your kind words and for recognising the efforts of our Customer Support team. We really appreciate your support and for choosing Lyle & Scott.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

great experience

great experience, best customer care ever

1. september 2026
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Svar fra Lyle & Scott

Hello Francesco,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We’re absolutely delighted to hear that you had such a great experience and that you consider our customer care the best you’ve ever received. That really does mean a lot to the team.

Providing friendly, helpful and genuinely great customer service is incredibly important to us, so it’s fantastic to know that this has made such a positive impression.

Thank you again for your kind words and for choosing Lyle & Scott. We really appreciate your support.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 1 av 5 stjerner

Super slechte kwaliteit kleding waar je…

Super slechte kwaliteit kleding waar je de hoofdprijs voor betaald. Mijn zoon draagt alleen dit merk en heeft er dus een hele garderobe van, maar zelfs bij nieuwe shirts zitten er na 1 keer wassen kleine gaatjes in aan de voorkant van het shirt.

4. september 2026
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Svar fra Lyle & Scott

Hallo Astrid,

Bedankt dat u de tijd heeft genomen om uw feedback met ons te delen.

Het spijt ons oprecht om te horen dat u zo teleurgesteld bent in de kwaliteit van uw shirt. Zeker wanneer een shirt al na één wasbeurt kleine gaatjes vertoont, begrijpen we volledig dat dit niet de kwaliteit is die u van Lyle & Scott mag verwachten.

We zouden u graag de gelegenheid geven om dit persoonlijk met u te bespreken en te kijken hoe we dit voor u kunnen oplossen. Zou u zo vriendelijk willen zijn om contact op te nemen met ons Customer Support-team? We willen graag de kans krijgen om dit recht te zetten en uw vertrouwen in Lyle & Scott te herstellen.

Uw ervaring is absoluut niet de standaard die we nastreven, en we nemen uw feedback dan ook serieus.

Alvast bedankt, en we hopen snel van u te horen.

Met vriendelijke groet,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

Service

Vänlig och tillgänglig service.

3. september 2026
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Svar fra Lyle & Scott

Hej David,

Tack så mycket för att du tog dig tid att lämna oss en fantastisk 5-stjärnig recension.

Vi är glada att höra att du upplevde vår service som vänlig och tillgänglig. Att erbjuda våra kunder snabb, hjälpsam och personlig support är något vi alltid strävar efter, så det är roligt att höra att detta återspeglades i din upplevelse.

Tack igen för din fina feedback och för att du valde Lyle & Scott.

Med vänliga hälsningar,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

Claim solved

I had a minor issue with an item I purchased, so I contacted Customer Support just to inform them. Within a very short time, they replied and offered a solution. To me, this is a clear sign of a serious, professional, and efficient company.

2. september 2026
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Svar fra Lyle & Scott

Hello Luigi,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We're delighted to hear that, although you experienced a minor issue with your purchase, our Customer Support team was able to respond quickly and provide a suitable solution.

It’s fantastic to hear that our prompt, professional and efficient approach gave you confidence in Lyle & Scott. Making sure our customers feel supported when something doesn’t go as expected is incredibly important to us.

Thank you again for your kind words and for recognising the efforts of our team. We really appreciate your support and for choosing Lyle & Scott.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

Wonderful service

Wonderful service. My item was discolored after just wearing it once. The shop where I bought the item thought this was normal (sigh), but luckily Lyle & Scott Customer Service thought otherwise and replaced the item for a new one. Highly recommended!

1. september 2026
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Svar fra Lyle & Scott

Hello Jarno,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We're delighted to hear that, although you experienced an issue with the colour of your item after wearing it, our Customer Support team was able to recognise that this wasn't the standard we expect from our products and arrange a replacement for you.

We’re especially pleased that we could put things right and leave you with a positive experience. Providing the right support when something doesn’t go as expected is incredibly important to us.

Thank you again for your kind words and for your recommendation. We really appreciate your support and for choosing Lyle & Scott.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

I’ve been a customer for quite a while

I’ve been a customer for quite a while, and recently placed a new order.

Unfortunately, while payment for the order has been processed, no confirmation or products have been received.

An email to customer service has, to date, only elicited an automated response.

Late amendment, custom service have emailed directly. Let’s see how easy this is to resolve.

I take it all back, post contract with customer service, Lyle and Scott have proved themselves to be very helpful indeed!

1. august 2026
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Svar fra Lyle & Scott

Hello Tony,

Thank you so much for taking the time to update your review and, most importantly, for giving our Customer Support team the opportunity to put things right.

We’re absolutely delighted to hear that, after speaking with our team, you found the support to be so helpful and that we were able to resolve your concerns. It really does mean a lot to us that you’ve taken the time to come back and update your rating to 5 stars.

We completely understand that things don’t always go to plan, but what matters to us is how we respond when they don’t. We’re so pleased that our team was able to turn your experience around and restore your confidence in Lyle & Scott.

Thank you again for your continued support and for giving us the opportunity to make things right. It’s genuinely appreciated by the whole team.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

All things perfect

All things perfect
Many thanks

25. august 2026
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Svar fra Lyle & Scott

Hello Mario,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We’re delighted to hear that everything was perfect with your experience. It’s wonderful to know that you were happy with the service and your overall experience with Lyle & Scott.

We truly appreciate your kind words and your support. Thank you again for choosing Lyle & Scott.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 1 av 5 stjerner

J’ai pris des polos en coton

J’ai pris des polos en coton. La matière est vraiment catastrophique, on a tout le temps plein de peluches qui se créent. Le vêtement attire toutes les crasses pour le prix que c’est j’ai déjà eu une qualité meilleure pour moins cher.

10. desember 2025
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Svar fra Lyle & Scott

Bonjour Diego,

Merci d’avoir pris le temps de partager votre avis.

Nous sommes sincèrement désolés d’apprendre que la qualité de vos polos n’a pas été à la hauteur de vos attentes. Nous comprenons votre déception, notamment concernant les peluches et les saletés qui semblent s’accrocher au tissu.

Ce n’est certainement pas le niveau de qualité que nous souhaitons offrir à nos clients. Nous aimerions vraiment avoir l’occasion de comprendre ce qui s’est passé et de voir comment nous pouvons vous aider.

Nous vous invitons à prendre contact directement avec notre équipe Customer Support afin que nous puissions examiner votre situation plus en détail et trouver une solution avec vous. Nous aimerions sincèrement avoir l’opportunité de rétablir votre confiance en Lyle & Scott.

Merci encore pour vos commentaires. Votre retour est important pour nous et nous aidera également à continuer d’améliorer la qualité de nos produits et l’expérience que nous offrons à nos clients.

Cordialement,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

L' azienda è molto bella

Questa azienda è molto disponibile e gli articoli sono molto buoni e non vedo l'ora di acquistare di nuovo su questo sito

25. august 2026
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Svar fra Lyle & Scott

Ciao Alessandro,

Grazie mille per aver dedicato del tempo a lasciarci questa fantastica recensione a 5 stelle.

Siamo davvero felici di sapere che hai avuto un'esperienza così positiva con Lyle & Scott e che hai apprezzato sia la disponibilità del nostro team che la qualità dei nostri prodotti.

Sapere che non vedi l'ora di tornare ad acquistare sul nostro sito è per noi una grande soddisfazione. Saremo felici di darti nuovamente il benvenuto e di continuare a offrirti il livello di servizio che ti aspetti da Lyle & Scott.

Grazie ancora per il tuo supporto e per aver scelto Lyle & Scott.

Cordiali saluti,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

Helped massively with a problem the…

Helped massively with a problem the customer service was second to none

24. august 2026
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Svar fra Lyle & Scott

Hello Steven,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We're absolutely delighted to hear that our Customer Support team was able to help you with your issue and that you found the service to be second to none. Knowing that we were able to make a difficult situation easier for you is exactly what we aim to achieve.

We truly appreciate your kind words and the recognition of our team's efforts. Thank you again for your support and for choosing Lyle & Scott.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

A real company with real people with…

A real company with real people with with customer service - what’s not to like. I wish them continued success in these government inflicted hard times for companies to trade. Top draw all round

21. august 2026
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Svar fra Lyle & Scott

Hello Matthew,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We’re absolutely delighted to hear your kind comments about our Customer Support team and, in particular, that you value the personal service provided by real people. Our customers are at the heart of everything we do, so it means a great deal to know that this comes across in your experience with us.

Thank you also for your kind words and well wishes towards Lyle & Scott. We’re incredibly proud of our people, our heritage and the service we provide, and we’ll certainly continue striving to deliver that experience for our customers.

Thank you again for your fantastic support and for choosing Lyle & Scott.

Kind regards,
Customer Support
Lyle & Scott

Vurdert til 5 av 5 stjerner

quick respond and friendly conversation.

19. august 2026
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Svar fra Lyle & Scott

Hello Mikael,

Thank you very much for taking the time to leave us such a fantastic 5 star review.

We're delighted to hear that you had such a positive experience with our Customer Support team. It's wonderful to know that you received a quick response and found our conversation friendly and helpful.

Providing prompt, friendly and approachable support is something we always strive for, so your kind feedback means a great deal to us.

Thank you again for taking the time to share your experience and for choosing Lyle & Scott.

Kind regards,
Customer Support
Lyle & Scott

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv