Luggage Point Anmeldelser 

1 447
TrustScore 4 av 5

3,9

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I’m sorry we needed to engage with Luggage Point at all but my daughter left her tablet on our transatlantic flight. The man at the Luggage Point counter at the airport was super helpful and communica... Vis mer

Vurdert til 1 av 5 stjerner

Advert states 24hr service. It isnt. It is normal business hours with over night storage.....and each drop point has slightly different hours. So not easy to see when booking when your selected dro... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I would like to thank the team at Edinburgh Airport for handling my lost property so efficiently. I really appreciate the smooth and prompt support throughout especially Julie who followed up my enqu... Vis mer

Vurdert til 5 av 5 stjerner

Discovered my husband hand lost his phone after late night return to Edinburgh airport. Called this morning and spoke to a lovely lady named Julie and who told me it unfortunately hadn’t been handed i... Vis mer

Informasjon om virksomheten

  1. Flyselskap

Om Luggage Point

Skrevet av virksomheten

The Luggage-Point mission is to improve the experience for airport passengers and operators by providing a raft of essential airport services from one centralised location.

Luggage-Point aims to help remove the worry and stress related with modern day air travel. Our dedicated and experienced team is committed to providing the ultimate in airport passenger service. If you need to deliver that important shipment on time, need a safe and secure place to store your luggage, have lost property or need your bag wrapped, Luggage-Point has it covered.

We provide a professional, efficient and dedicated service to give passengers peace of mind and a ‘hassle’ free airport experience.

Business Update - Covid-19

The Coronavirus Pandemic has severely affected the air travel industry and airports are only just beginning to see a return of passengers. Our stores are open and staffed to cover the key operational hours only and are not yet back to pre-pandemic staffing levels. It may take us slightly longer to deal with enquiries but rest assured, we will always handle your enquiry to the best of our abilities and in the most timely manner possible.
Thank you ❤

Kontaktopplysninger

3,9

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 71 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,9

Alle anmeldelser

(1 447)

103 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent service

Very fast an responsive. I didn't expect to get my watch back so I was very pleased when I realised it was found.

21. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

A fab service

A fab service. I emailed them when I was on holiday as soon as I released I had left something. I had a reply within the hour to confirm they had my bag so it was peace of mind for me. Collected it on my return. Easy and straight forward. Thank you.

21. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Tweed jacket left on airplane

Tweed jacket left on airplane, called n emailed luggage point next day with no success. 10 days later received emailing saying they had a match, time delay is airport/carrier processed. Luggage point couldn’t be more helpful or quicker. Superb service. Many thanks

19. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I would like to appreciate the help…

I would like to appreciate the help that I got from Chloe in helping me recover my lost phone at the Airport. Many thanks to Glasgow Airport Laggage Point. My lost phone got home safely. Please continue to do the good work. 👏🏽

9. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good service

Good service, I contacted the airport with my details and details of the lost item
Next day it was handed in but the company didn’t contact me.
However it was logged on their website and I claimed it
Staff very polite and nice
Had to pay £27 as a keeper charger

14. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great experience

Great experience, was given a link where you can search for what you are missing and they give a brief description. Response was extremely quick and thankfully a third party could collect my item. Only down side was that I couldn’t get through on the phone, but online was more than quick enough. Now have a very happy boy who has his iPad back!

14. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I lost my wedding ring at Glasgow…

I lost my wedding ring at Glasgow airport. Next day, I found a possible match on their website and made a claim. The employees were so thoughtful and kind and kept my ring until I return from holidays

6. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really happy

Really happy, lost our daughter’s doll back in December. Called up and was easy to log - we lost hope and accepted that we lost her doll. Months later I was emailed that they found it. I couldn’t collect it for a couple weeks and they kept it no problem

6. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Lost scarf

I also thought my scarf was lost forever, but Jet2 security at Birmingham Airport took it to Luggage point. Daria emailed me back very quickly but it was Lucy who searched three crates to discover it. I am very grateful.

31. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Absolutely brilliant service

Absolutely brilliant service.

Never expected my lost item would be retrieved.

Thank you so much and keep my the good work

Big up to Lucy!!!!! Thanks again

5. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I thought it was gone forever

I had left my Kindle on a flight from Amsterdam to Edinburgh --- for sure it was lost. However, after checking on the WWW, i foud that there was a lost and found service at Edinburgh airport. After contacting them and providing details of what I had lost, date, flight details, i was very pleased to hear, in a couple of days, that they had found my lost Kindle. What a great service --i was very pleased. And then, it only took a couple of minutes in Luggage-Point in the airport to retrieve my Kindle ---- yes there is a service fee but it was well worth it to get my lost Kindle back.

25. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Item Found

An item that I had left at security was quickly found and handed to Luggage point. I am grateful for the staff - Daria who quickly contacted security and confirmed that item had been found. Only downfall is, that they were hard to call during opening hours but once i got through my query was resolved.

1. april 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Niko was amazing!!

I had an amazing experience with Niko at Luggage Point. I had lost my passport and I was in urgent need of it as I was traveling that same day. It was not logged anywhere in the system and the airline was not helpful at all. He went out of his way and searched the entire store room to see if there was the possibility that it was there and not logged. He was able to find it!! Really appreciated his enthusiasm and yearn to help.

30. mars 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I left a kindle on the plane

I left a kindle on the plane. I contacted luggage point via e mail, they were very quick to respond but at that time they didn't have it. I got asked for details of kindle and was informed that it had now been located and could either collect or could be couriered to me. I chose courier. Within a couple of days it was delivered. Airports get mentioned for what they don't do right so I'd like to give a positive review on what they've done right. From beginning to end they were helpful and extremely professional and I for one can't thank them enough. Well done luggage point

13. mars 2025
Anmeldelse skrevet uten oppfordring

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