The villa itself was beautiful. It was delightful to cook in the kitchen, it had everything we needed. Our villa representative Mini was responsive and super thoughtful and had great ideas for us duri... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Wat een heerlijke plek om te verblijven. Een ruim appartement van alle gemakken voorzien. Lekker luieren in de tuin onder de olijfbomen en een goed onderhouden zwembad. Alles is netjes schoon. Er is z... Vis mer
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We were welcomed by a very accommodating Silvana, who showed us around the house and the area in a very professional manner and shared some helpful tips. The apartment is cozy, clean, and tidy, but... Vis mer
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Best accommodations in town. Casa Miranda is excellent and perfectly located, just a minute from the Cathedral. It offers a stunning view and is spacious and well-decorated, with modern furniture and... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
LUCCA APARTMENTS AND VILLAS combines the charm of Tuscany with the warmth of family tradition, offering more than just rentals but a deeply personal experience. As a boutique, family-owned agency in Lucca, we are passionate about sharing the love and legacy of the region that shaped our childhoods. Our commitment to making your stay unforgettable ensures that you’ll capture the essence of Tuscany, leaving with memories that last a lifetime.
Kontaktopplysninger
4,8
Enestående
310 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Lucca Apartments and Villas
Gentilissima Barbara Baroni,
La ringraziamo infinitamente per il suo feedback positivo! Siamo davvero felici di sapere che il suo soggiorno sia stato eccellente.
Speriamo di poterla accogliere nuovamente presto in una delle nostre strutture.
Un cordiale saluto,
Sara
Il Team di Lucca Apartments and Villas
Sweet apartments Santa Zita
We have had an amazing time in Lucca while staying in this sweet apartment Santa Zita. Hearing the musicians practice during the day was really nice.
Thanks for letting us us enjoy your beautiful apartment and thanks to Lucca Apartments and Villas for their support during our stay.
21. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucca Apartments and Villas
Dear Guest,
Thank you so much for sharing your wonderful experience at Santa Zita! We are absolutely thrilled to hear that you had such an amazing time in Lucca.
It is truly lovely to know that you enjoyed the unique atmosphere of the apartment. There is something so special and authentic about hearing the local musicians practicing—it really is one of the beautiful "soundtracks" of living in the heart of our historic center, and we are so glad you found it a charming part of your stay.
We are also very grateful for your kind words regarding our team's support. Providing a seamless and caring experience for our guests is our top priority, and knowing we succeeded in making your holiday comfortable is the greatest reward for us.
It was a pleasure to host you, and we would be honored to welcome you back to your "sweet" home in Lucca for another visit in the future!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Meravigliosa Lucca
Meravigliosa Lucca. Casta Dama e’ un bellissimo e centralissimo appartamento del centro storico. Situato in un palazzo ricco di storia. Il personale di Lucca apartments and villas e’ stato gentile, disponibile e competente. Ringrazio
5. desember 2025
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Svar fra Lucca Apartments and Villas
Gentile Opsite,
La ringraziamo di cuore per la sua bellissima recensione. Siamo davvero felici di sapere che ha apprezzato Casta Dama, il suo fascino storico e la sua posizione privilegiata nel cuore di Lucca.
Ci fa anche molto piacere leggere le sue parole di stima verso il nostro staff; la gentilezza e la competenza sono valori che cerchiamo di mettere ogni giorno nel nostro lavoro, e sapere che hanno contribuito a rendere speciale il suo soggiorno è per noi la soddisfazione più grande.
La ringraziamo per averci scelto e speriamo di poterla accogliere nuovamente presto per un altro indimenticabile soggiorno nella nostra città.
Un cordiale saluto,
Sara
Il Team di Lucca Apartments and Villas
Thank you to Lucca Apartments and…
Thank you to Lucca Apartments and Villas for taking care of Luce Terrace Penthouse and its guests...Very appreciated
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucca Apartments and Villas
Dear Guest,
Thank you so much for your kind words! We are truly delighted to hear that you felt well cared for during your time at Luce Terrace Penthouse.
Providing a high level of service and ensuring our guests feel at home—whether they are staying with us or entrusting their property to our management—is at the heart of what we do. We are so pleased that you appreciated our efforts, and it was a true privilege to host you.
We look forward to the opportunity of welcoming you back for another wonderful stay in the future!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Casa San Frediano
Casa San Frediano
thank you Lucca Apartments and Villas
4. desember 2025
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My holiday spent at Villa Drago in…
My holiday spent at Villa Drago in Lucca has been the best ever. A beautiful Villa in the middle of a forest, half an hour away from the stunning city of Lucca.
The staff of Lucca Apartments and Villas has been very helpful providing all the informations for our holiday. Every body was so happy!
21. oktober 2025
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Best experience ever in Lucca
2. august 2025
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Casta Dama e Lucca apartments and Villas
Ringrazio la struttura Casta Dama e l’agenzia Lucca apartments and Villas per l’accoglienza e la professionalità!
6. november 2025
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Professionalità e cortesia
Ho avuto modo di interfacciarmi con quasi tutto il personale e posso dire che non mi era mai successo di trovare persone così gentili e disponibili. Hanno sempre fatto il massimo per cercare di risolvere insieme qualsiasi problema ci sia stato. Un grazie a tutto lo staff e uno in particolare a Claudia , la ragazza dell’accoglienza che ha fatto la differenza .
4. desember 2025
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Svar fra Lucca Apartments and Villas
Dear Guest,
Thank you so much for your wonderful review! We are truly touched by your kind words regarding our team. We always strive to go the extra mile to ensure our guests feel supported and cared for, so it is incredibly rewarding to hear that we succeeded in making your stay such a positive experience.
I have personally shared your feedback with our entire staff, and I have made sure to pass along your special compliments to Claudia—she will be absolutely delighted to know that she made such a difference during your visit.
We would be honored to welcome you back to Lucca whenever your travels bring you our way again!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Our experience with Lucca Villa and appartments
Our experience with Lucca Villa and appartments at villa Lucia was great.Highly profesional and realiable.
16. oktober 2025
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Svar fra Lucca Apartments and Villas
Dear Guests,
Thank you so much for sharing your feedback regarding your recent stay at Villa Lucia! We are absolutely thrilled to hear that you had such a great experience with us.
Professionalism and reliability are the cornerstones of what we strive to provide every day, so hearing that our team met your expectations is truly rewarding for us.
It was a pleasure to host you, and we would be honored to welcome you back for another getaway in the future!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Lucca Apartments and Villas is the…
Lucca Apartments and Villas is the perfect way to find the perfect lodging in Lucca for your trip.
Casa Buccellato is a super nice and very comfortable apartment right in the center of Lucca.
LAAV will do their best to make your stay awesome!
15. oktober 2025
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Svar fra Lucca Apartments and Villas
Dear Guest,
Thank you so much for your kind words! We are absolutely thrilled to hear that you had an "awesome" stay at Casa Buccellato. It is truly rewarding to know that you enjoyed the comfort and the fantastic central location of the apartment.
Making your trip to Lucca seamless and memorable is our top priority, so your feedback truly means the world to our team. We would be honored to welcome you back for another wonderful visit whenever you are ready to return to our beautiful city!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Casa al Dipinto Lucca
We spent a fantastic week end in Lucca at Casa Al Dipinto. The apartment is close to Piazza S.Michele in the heart of city. The welcome of the staff of Lucca Apartments and Villas was wonderful. If I return to Lucca I will go here again!!!
18. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucca Apartments and Villas
Dear Guest,
Thank you so much for taking the time to share your wonderful experience at Casa Al Dipinto. We are absolutely thrilled to hear that you had such a fantastic weekend in the heart of Lucca!
It is a fantastic location near Piazza S. Michele, and we are so glad you found it to be the perfect base for your time in our city. I will be sure to share your kind comments with our team—they will be delighted to hear that their welcome contributed to such a positive stay for you.
We are honored that you would choose to stay with us again, and we look forward to welcoming you back to Lucca very soon!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Le Due Terre Tuscany Farmhouse is a…
Le Due Terre Tuscany Farmhouse is a peaceful retreat nestled in the Tuscan hills, where breathtaking views, absolute tranquility, and unforgettable sunsets create a unique atmosphere. The house, beautifully designed with attention to every detail, combines rustic charm with modern comfort, offering an authentic and rejuvenating experience.
Its location is perfect: close to Lucca, Pisa, Florence, and the most beautiful destinations in Tuscany, ideal for those seeking peace, beauty, and the freedom to explore the region.
Special thanks to Lucca Apartments and Villas for recommending this destination and managing everything flawlessly.
4. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucca Apartments and Villas
Dear Guests,
Thank you so much for sharing such a glowing review of your stay at Le Due Terre Tuscany Farmhouse! We are truly delighted to hear that you experienced the peace, tranquility, and breathtaking beauty of the Tuscan hills during your holiday.
It is our passion to help guests discover the perfect balance between rustic charm and modern comfort, and we are thrilled that the villa provided such a rejuvenating retreat for you. Knowing that our location served as an ideal base for your explorations of Lucca, Pisa, and Florence—while offering that perfect sense of privacy and serenity—is the greatest compliment we could receive.
Thank you for your kind words regarding our management and recommendations. It was an absolute privilege to ensure everything was handled flawlessly for you. We would be honored to welcome you back for another unforgettable Tuscan escape in the future!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Esperienza unica nel cuore di Lucca.
Esperienza meravigliosa in un contesto molto comodo e funzionale! Parcheggio interno, veramente a pochi passi dalle mura di Lucca e dal centro, piscina personale in un giardino curato con terrazza eccezionale per aperitivi e cene all’aperto. 6 camere matrimoniali, 6 bagni, sala giochi con tavolo da biliardo, salotti e pianoforte per spazi di relax per fare musica e leggere indisturbati. Uno spazio unico in un contesto urbano! E poi…COMICS (e SUMMER festival) A DUE PASSI!!! Da provare assolutamente!!!!
2. november 2025
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Svar fra Lucca Apartments and Villas
Gentili Ospite,
Vi ringraziamo di cuore per questa recensione così entusiasta e dettagliata! È un vero piacere sapere che abbiate vissuto un’esperienza così completa e piacevole presso la nostra struttura.
Ci fa molto piacere che abbiate apprezzato la comodità del parcheggio interno e la vicinanza strategica alle mura e al centro storico: sappiamo bene quanto sia un lusso prezioso poter coniugare la tranquillità di uno spazio unico con la vicinanza alle attrazioni della città. È fantastico che abbiate potuto godere a pieno della piscina, della terrazza per le vostre cene all'aperto e di tutti gli spazi dedicati al relax, dalla sala biliardo al pianoforte: creare un’oasi di pace e divertimento in un contesto così vivo è esattamente il nostro obiettivo.
Siamo inoltre felici che la nostra posizione vi abbia permesso di vivere al meglio eventi magici e unici come il Lucca Comics e il Summer Festival!
È stato un onore ospitarvi e speriamo davvero di potervi accogliere nuovamente presto per un altro soggiorno indimenticabile.
Un cordiale saluto,
Sara
Il Team di Lucca Apartments and Villas
The experience at La Macina is been…
The experience at La Macina is been wonderful, for location, tranquillity and privacy.
Lucca Apartments and Villas are been present for us , to plane a beautiful holidays.
2. juni 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucca Apartments and Villas
Dear Guest,
Thank you so much for sharing your wonderful experience at La Macina! We are absolutely thrilled to hear that you enjoyed the location, the tranquility, and the privacy of the property.
It was our pleasure to be present and support you in planning such a beautiful holiday. Ensuring our guests have a seamless and stress-free experience from the planning stages until the end of their stay is our top priority, and knowing we helped make your time in Tuscany memorable is truly rewarding.
We would be honored to welcome you back for another peaceful getaway in the future!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Beware
First, the apartment was not clean, though to their credit they sent a cleaner the next day. The apartment does not look like the photos, the sofa and rug need updating. The location is close to Lucca center. I had to leave 9 days in to a 32 day reservation due to a death in the family. They only refunded me $670 dollars out of $1, 375 owed me. I had to involve Airbnb to even get that. They then put the unit back up for rent, while making me pay for days I am not there. They kept $818.19 of my money and are pretending this is justified by a long term stay discount. So out of $2000 the long term stay discount was $800? Nope, they just wanted to keep most of my payment. Once I said I had to leave early to get to the funeral, they tried pushing me out the next day. I explained I got a plane ticket a few days from then and would need to stay 4 more days before catching my flight. In all my years on Airbnb I have only had 5 star experiences, until I booked with Lucca Apartment and Villas. Be aware if an emergency arises, they will make excuses to keep your money.
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucca Apartments and Villas
Dear Madam,
Thank you for your kind review. Our goal is always to provide the best possible service to our guests, and we are sorry that, in your case, we were not fully able to meet your expectations. However, we would like to clarify some points that we believe are important and were not mentioned in your review. From the moment of your arrival, you expressed your intention to leave the apartment, a possibility that was offered to you with a full and complete refund, which you subsequently declined. Later, you informed us that you wished to stay a few days to carry out some personal activities, then requested the ability to change your plans again. We would like to emphasize that, in the meantime, we always assisted you with all your requests. At a later stage, you informed us of a family bereavement — a circumstance for which we express our sincere condolences. However, instead of leaving the property, you chose to extend your stay. Even in this case, we did everything possible to support you. In the interest of full transparency, we consistently kept Airbnb updated on your multiple changes of plans, which were not easy to explain given their sudden nature and frequent contradictions with your previously stated intentions. Through Airbnb, we also granted you, despite everything, the maximum applicable refund, taking into account all the various changes of mind and plans. We would also like to note that the refund granted — in addition to being recognized on an exceptional basis — had to take into consideration the long-stay nature of your reservation, for which you received a significant discount at the time of booking. This discount, quite correctly, had to be factored into the refund calculation. Finally, we would like to remind you that a late check-out was also granted as a courtesy, whenever conditions allowed. Our priority is always to offer our guests availability, professionalism, and integrity. We sincerely wish you all the best for your future travels and hope that you can retain a pleasant memory of your stay in Tuscany.
My kindes regards,
I have never left a review before but I…
I have never left a review before but I have to say though this apartment looks lovely - in Lucca- and it does have nice features. It is SO noisy. Very hard to sleep - with ear plugs and white noise! The neighbours upstairs sound like they are in the apartment. Also the shower just leaks all over the floor and is weak. Bathrooms definitely need some love!
11. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucca Apartments and Villas
Dear Guest, Thank you for your review. Since you don't mention the name of the apartment you stayed, and your review is not signed with a personal name, it is very hard for us to understand which apartment / house you are referring to. Could you please tell us the name of the property you had booked? We value reviews highly, and it is very important for us to understand which is the accommodation you have rented, so that we can improve our service and take the due actions. Thank you very much.
Great vacation in Capannori
Great vacation in Capannori in the Tuscany Mountains, beautiful old house with a big pool and a huge garden area.
Never had holidays with such good food everyday. Good restaurants a couple of minutes far away by car.
Lucca a lovely town to visit.
Very good support from the agency which makes the house rental.
19. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Lucca Apartments and Villas
Dear Guests,
Thank you so much for sharing such a wonderful review of your holiday in Capannori. We are absolutely thrilled to hear that you had such a memorable time!
It is lovely to know that you enjoyed the beauty of the old house, the spacious pool, and the huge garden area—it is truly a special place to relax. We also completely agree with you regarding the local cuisine; the restaurants in that area are fantastic, and we are so glad you had the chance to enjoy such high-quality food every day. We are also pleased that you enjoyed your visits to the lovely town of Lucca.
It means a great deal to our team that you appreciated our support during your stay. Ensuring a seamless and stress-free rental experience is our top priority, and knowing we succeeded in making your holiday wonderful is the greatest reward for us.
We would be honored to welcome you back for another relaxing Tuscan getaway in the future!
Warm regards,
Sara
The Lucca Apartments and Villas Team
Don't miss a chance to stay at Villa Duemani!
We stayed at Villa Duemani for 1 week with a large group of friends and family. This 10 room lovely villa has gorgeous views from every vantage point, a beautiful pool and a pickleball court! The interior is like a picture out of Architectural Digest. We opted for the chef to prepare breakfast and dinner each day. Mariella and her assistant, Darian were delightful and served outstanding and authentic Italian meals . The manager Loredana was always available and helpful if you needed any assistance. I plan to return again and again...what a treat!
25. oktober 2025
Anmeldelse skrevet uten oppfordring
Villa Duemani was a wonderful property
Villa Duemani was a wonderful property! We had a fabulous time and the property manager, Loredana, was so helpful, accommodating, and informative! I highly reccommend a visit to Tuscany and Villa Duemani.
1. november 2025
Anmeldelse skrevet uten oppfordring
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