My X stream aeroponic propagator arrived in a timely fashion. I discovered that one of the spray heads was not working properly, contacted London Grow and a new head arrived the next day. The system... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
If I could rate 0 I would we placed an order on n the 2bd and like most people the last few months haven’t received our order it hasn’t been dispatched this company has gone bust do not spend your mon... Vis mer
Very impressed with their customer service!! We ordered a heating tube from them. When it arrived, it was a damaged box inside and the heater didn't work at all. We emailed them and they had it immedi... Vis mer
Made an order with London Grow and was contacted shortly after informing me that I had made a mistake with my order and was guided to buy the correct equipment for my set up. As this was my first time... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Our mission statement is to provide the absolute best customer experience available in the Hydroponics industry without exception. We choose to only sell the best performing products in the world, learning them inside and out to ensure your experience with our organisation and the products we supply are second to none. London Grow is one of the fastest growing Hydroponics retailers in the United Kingdom.
Kontaktopplysninger
R/O 121 Theobalds Park Road, EN2 9BH, Enfield, Storbritannia
- 02038658184
- customerservice@londongrow.com
- www.londongrow.com
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
knowing that everytime i order goods
knowing that everytime i order goods, they always are of superb quality
Terrible customer experience
Ordered £70+ worth of items, only 1 of 2 parcels were delivered. I've been trying to get in contact as this order was paid WEEKS ago. No reply, nothing. I paid extra for the heavy lifting to be done as one of the items was 50kg (the item that was never delivered in the first place). Order says Fulfilled yet when you track it you see that only 1 of 2 parcels were picked up.
Placed a order on the 20/05/2025
Placed a order on the 20/05/2025. Today is the 9/6/2025. Order status still says unfulfilled. Countless phone calls that go unanswered, email unanswered, web chat unanswered. DPD postage label created on the 30/05/2025 but delivery still not handed to the carrier. Again no Comms from company, no replies to messages and unanswered phone calls.
Do yourselfs a favour and avoid this company like the plague
Great service,price was…
Great service,price was normal,delivered within the time period. Thanks for a great service again..
delivered on time
Terrible customer service, have not received my order.
Very slow replies to emails, no reply to calls. I had to ask a number of times about my delivery only to be told that a product is out of stock. I was promised next day delivery, but a week and a half later still no reply to my emails, or any sight of delivery.
Customer satisfaction
Very friendly, customer service great, order arrived on time, would recommend them.
Very good service
terrible service
terrible service. there was a delay in shipping my order, when i emailed for information about the delay no response. when i called numerous times no response.
it wasn’t until i reported it to the payment provider i used did they refund me.
Quick turn around
Quick turn around, great communication, great product, great company.
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