The store has an amazing selection of stationery (and lots of other things too!). My order is delivered very quickly & well packaged. A bonus is that I can do click & collect from my local Rymans st... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Good range of products, although some odd mainstream lines you can get anywhere. Main issue is the postage. Order placed Monday, despatched Friday, not due to arrive until 7 September and Royal Mail T... Vis mer
Selskapet har svart
My friend bought a diary on the store, she got it embossed, she was so very happy, she lives in Kuwait, she asked me to leave a review for the store and their excellent customer service, specially... Vis mer
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Great service from the staff at London Graphics Centre - I was having some copying done and I think the young man who served me was called Louis - forgive me if I got that wrong! His service was impec... Vis mer
Selskapet har svart
Informasjon om virksomheten
- Kunstrekvisita
- også i
- Kontorutstyrsbutikk
- Kunsthåndverk
- Kunsthåndverksforretning
- Skrivemateriell
- Trykkeritjenester
Skrevet av virksomheten
Since 1973, London Graphic Centre has been in Covent Garden providing artists and designers with the tools that spark their creativity. The flagship store, opened in 1996, is a treasure trove of creative and art supplies, stationery, gifts and more. Our unparalleled range stocks the best there is from across the globe: from invaluable specialist items that are otherwise hard to source to great value, everyday essentials at a price that's hard to beat. Our online store mirrors our retail space. Together with our mail order service it connects us with the wider artistic community across the UK (and beyond). We'll deliver same-day to London, next-day across the UK and to most overseas locations.
Kontaktopplysninger
16-18 Shelton Street, WC2H 9JL, London, Storbritannia
- 020 7759 4500
- customercare@londongraphics.co.uk
- www.londongraphics.co.uk
4,3
Enestående
820 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 92 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Item not delivered.
They use DX for delivery and so, several weeks after paying for next day delivery, the item still has not arrived.
Addition/Edit: While there has been a reply to this review some three weeks after I posted it, I've not had my emails replied to for weeks now, suggesting the PR of replying to online reviews is a priority over communication with customers.
8. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi There,
Thank you for your review.
I'm very sorry that we have no emails that have not been replied to in our inbox.
Please email again (info@londongraphics.co.uk) or call 02077594500.
Best Wishes,
Customer Care
Shocking customer service, money grabbing and useless. AVOID
Shocking customer service.
Ordered a gift for my father plus some extras for xmas. I was aware it may arrive after as I was a bit late. No notifications for days after, then suddenly a shipped notification day before Xmas eve, great!
Then late just before 17:30, an email and refund for the main gift, sorry not in stock but we shipped the extra (which by the way is useless without the main gift) .
No phones answered and apparently "closed".
Useless and brainless, why ship the spare without the main part except to take my money even though there are failures in all areas at their end.
Bloody disgraceful. AVOID!
23. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Cassandra,
Thank you for your review.
I'm so sorry that you are not happy with the service you have received.
Unfortunately, if you do not order in time for your order to be processed and delivered when you need it, it is unlikely that you will receive an order early at Christmas, during retailers' busiest period.
I sincerely apologise that an item was out of stock from your order.
If you no longer wish to have the item you received, contact customer care (info@londongrpahics.co.uk) and we can assist with a return and ensure than you receive a full refund.
Best Wishes,
Customer Care
Great products and fast delivery ❤️
8. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Ana,
Thank you so much for your review!
Best Wishes,
Customer Care
Great service
Easy to order online. Goods arrived very promptly. Well packaged and in perfect condition.
7. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Nathan,
Thank you so much for your review!
Best Wishes,
Customer Care
Excellent!
I bought pencils that are difficult to find, London Graphic Centre had them and a good price. Super easy to buy online and quick delivery. Excellent!
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi P!
Thank you so much for a 5* review!
Best Wishes,
Customer Care
Excellent service
Excellent service. Item well made, arrived in good time and just right! Excellent packaging.
11. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Margo,
Thank you so much for your review!
Best Wishes,
Customer Care
Don't recommend at all!
On 28/11, I ordered a Midori Hibino diary (£49.50) and paid £6.95 for next working day delivery. It is now the 7th of December, and DX Delivery failed to deliver my order despite my numerous attempts to contact them and multiple re-delivery bookings.
I have already sent 3 e-mails to the customer service (London Graphic Centre) and still no reply.
7. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Milena,
Thank you for your review.
I am so sorry that you had to wait 5 days to hear back about your emails regarding our courier failing to deliver your order on time.
We are looking to update our procedure so that communication is not affected as much during busy periods.
Thank you for your feedback, which helps us to improve our service.
Best Wishes,
Zoe
Delivery nightmare
Nice selection of products, but useless at actually delivering orders. £4 delivery for an A6 sized book? Really?. 3 - 5 days quoted which is now looking like it will by 7 days based on the untracked nature of the postage. I reached out to support but no response yet.
Won't use again, useless.
2. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi David,
Thank you for your review.
I'm so sorry that your delivery was delayed and for any inconvenience caused.
The shipping fee has been refunded or your order.
If you need any help with an order or delivery, don't hesitate to contact customer care at: info@londongraphics.co.uk.
Best Wishes,
Customer Care
Good Company, Excellent customer services
London Graphic , seem to a good site with good prices.
But I hadn't realised they use DX for (non)delivery. Hence the missing star!
1 box out of 2 turned up..
---
Edited after all boxes now delivered and excellent customer services. 5 stars now.
Spoke to Zoe in LGC customer service. Who was really helpful, who contacted DX to allow redelivery with a signature.
5. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Mike,
Thank you for your review!
We appreciate your understanding, despite issues with your order delivery.
We continue to look for ways we can improve our service and handle any unforeseen events.
Best Wishes,
Customer Care
Excellent products and product range
Excellent products and product range. Excellent staff.
Bad point: They use dx delivery (dx express) to deliver products, the cheap option. Dont order online. If you do order online, make sure they use UPS or DHL. Saving a few quid on delivery is a bad bad choice for a company.
As of today no response from their customer services. Consider their site says 24hours for a response.
The order was made over a week ago now.
4. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Alan,
Thank you for your review!
We are so sorry that there was a delay in receiving help from us, after experiencing a problem with your order delivery.
We are looking into how we can improve our service and avoid delays in communication during busy periods.
Your feedback will help us to prioritise the right areas to work on.
Best Wishes,
Customer Care
Obvious and navigable website, great service
Obvious and navigable website, prompt customer service, delivery on time.
14. november 2025
Anmeldelse skrevet uten oppfordring
Excellent in all areas thankyou x
30. november 2025
Anmeldelse skrevet uten oppfordring
Fast delivery
Fast delivery, Well packaged products and good prices
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Mary,
Thank you for your review!
Our packing team are just warming up for parcel season!
Best Wishes,
Customer Care
Great products for a good price and…
Great products for a good price and arrived swiftly
6. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Dc,
Thank you SO much for a 5* review!
Best Wishes,
Customer Care
Late delivery
Paid extra for next day delivery but order didn’t arrive. Received a “tried to deliver” message but no effort made to deliver when I was definitely at home waiting for the delivery. Order eventually arrived 24 hours late.
28. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Chris,
I'm so sorry that your delivery was completed later than it should have been!
Your shipping fee has been refunded to apologise for this.
If you ever have any trouble with your order or delivery, email: info@londongraphics.co.uk
We can contact the courier directly and query any delays.
I am very sorry for any inconvenience caused by the delay in receiving your order.
Best Wishes,
Customer Care
Great service
It was easy to order and the items arrived when stated in good condition
4. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Thank you for a great review, Alison!
Best Wishes,
Customer Care
Had what I wanted in stock and…
Had what I wanted in stock and delivered quickly
30. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi There,
Thank you so much for a 5* review!
Best Wishes,
Customer Care
It was easy to order
It was easy to order, website is clear. The contact I had previously was easily and efficiently dealt with.
26. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Thank you so much for a great review, Senga!
Best Wishes,
Customer Care
Excellent customer service
Excellent customer service, and this is such a rare feature of retailers these days! A faulty product was sent once and the company refunded me straightaway having shon them a photograph. I also had to cancel an order the next day and they arranged for this without any quibbles. Their response by email was quick, professional and friendly, and very personal. And their actions always prompt.
The products are varied, competitively priced and of good quality. It is always my first port of call when I need art supplies and would not hesitate to recommend them!
2. juli 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Mihaela,
Thank you so much!
We truly believe that providing a good service matters, spread the word!
Best Wishes,
Customer Care
My first order disappeared but thanks…
My first order disappeared but thanks to Zoe a new item was sent and now it has been received. Great service after it was found that the item had been misled and for getting a second item dispatched. Great service and thanks to Zoe for sorting it out.
5. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra London Graphic Centre
Hi Alan,
Thank you so much for 5*s, despite your order going missing in the post!
We will always do our best to remedy when things don't go to plan!
Best Wishes,
Customer Care
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