Llama Travel Anmeldelser 

197
•
TrustScore 5 av 5

4,9

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Vurdert til 5 av 5 stjerner

Just back from an exciting safari adventure in Kenya, which included marking a particular birthday. Can't praise our driver and guide, all the staff in all the lodges and the company enough. The iti... Vis mer

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Vurdert til 5 av 5 stjerner

We had a fantastic 9 night camping safari to Botswana and a 3 night stay in Victoria Falls at the end. The safari team were superb with a guide, two assistants and a chef. The camping was based at 3 l... Vis mer

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Vurdert til 5 av 5 stjerner

We went on a honeymoon organised by Llama Travel. It was an excellent experience and not just for the great company (!). The tour of Costa Rica was well organised, we felt looked after, and the local... Vis mer

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Vurdert til 5 av 5 stjerner

Wonders of Japan,end Mar 2026. Cannot fault the organisation, all transfers were in place,,..we were put onto the bullet train and on arrival the rep was there waiting for us. Our fist guide, Nao, w... Vis mer

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Informasjon om virksomheten

  1. Turoperatør

Skrevet av virksomheten

Llama Travel’s twin focus on high-quality holidays and the lowest possible prices has led to us being recognized as one of the UK’s leading operators of holidays to Latin America, Asia, and Africa.


Kontaktopplysninger

4,9

Enestående

TrustScore 5 av 5

197 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,9

Alle anmeldelser

(197)

28 anmeldelser i de siste 12 månedene

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Vurdert til 5 av 5 stjerner

Ecuador - Quito, Belvedere Cloud Forest, 8 day Galapagos visit on board Archipel One.

We went to Ecuador, with an overnight stay in Belvedere Cloud Forest and an 8 day visit to the Galapagos on board Archipel One.
From start to finish, Llama Travel and their travel colleagues in Ecuador were exceptional in their service. The whole trip ran like clockwork and we were looked after with attention to detail that was above expectations.
We would thoroughly recommend this trip and are still reliving it through our photos of the amazing wildlife. We even saw a spectacled bear and fed hummingbirds from our hands in the cloud forest. On the Galápagos, we were amazed at how unphased the animals were by our presence. We particularly enjoyed the snorkeling, including with turtles, sea lions and various species of shark. It was a very memorable moment when a group of hammerhead sharks swam beneath me!
Thank you Llama Travel for such a special trip of a lifetime. If we get the chance, we will return!

12. mars 2026
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Dear Claire, thanks for your glowing review! We appreciate your kind words and are extremely happy to hear you had a fabulous time in Ecuador. Let us know if we can help you plan any future trips. - All the best, Nathalia :)

Vurdert til 3 av 5 stjerner

We choose Llama specially as a Small…

We choose Llama specially as a Small group tour provider but we had 28 !. The group were divided most of the time but some walks/ excursions were 22 or 28. The transport provided had poor AC and a non English speaking driver with no Llama Rep. A 4 hour trip was 9 hours due to long running road works and no advance warning or water.

4. mars 2026
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Dear Elaine, thank you for your review. I’m very sorry to hear that parts of your holiday did not meet your expectations - we will be contacting you in the next couple of days to discuss this with you. We will also share your feedback with our local representatives in Costa Rica and look into the points you have raised regarding the transport and communication during the journey. All the best, Nathalia

Vurdert til 5 av 5 stjerner

A great holiday experience and outstanding customer service.

My wife and I have just returned from 25 days touring S.E. Asia. Our 2nd holiday with Llama. Both have been outstanding.
We travelled to 4 countries with 8 flights in total, 9 hotels, 6 tour guides. It was seamless from start to finish and everything and everyone were top notch. The Llama "experience" commences from first contact when considering your holiday and I can not praise their team too highly for their professional, knowledgeable, patient, helpful and prompt input. Their holidays also represent great value.
It's almost certainly Sri Lanka for our next " major" holiday and it will be with Llama. They have proved to be exceptional and I thoroughly recommend them without reservation.

14. februar 2026
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Dear Neil, thanks for a glowing review! We are delighted you had a good time in S.E. Asia and we look forward to helping you plan your next adventure. All the best, Nathalia :)

Vurdert til 5 av 5 stjerner

Will use again on our next adventure

We contacted several companies including Llama Travel for a quote for Peruvian Jungle, 5 day Inca Trail, kayaking on Lake Titicaca, and visiting The Galapagos. Llama Travel was not the cheapest but gave the most appropriate schedule.
Our 28 day holiday was BRILLIANT! The experience of a lifetime. From arriving at Lima airport to leaving Quito we were cared for the whole way. Although we had free time for a couple of extra excursions, everything was arranged for us perfectly. The accommodation booked for us was really nice for the whole trip. The only time that there was a problem with transfer flight times, I was informed about it by Llama Travel and the schedule was adjusted without any input by me, everything was sorted.
I can totally recommend Llama Travel, my contact in the company was Ben who was really helpful. Great communication throughout. Many Thanks

19. desember 2025
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Dear Simon, thank you so much for your lovely review. We’re really pleased to hear how much you enjoyed your trip with us. It’s great to know the itinerary worked well for you and that everything ran smoothly from Lima through to Quito. Thank you again for recommending Llama Travel. We’d love to help plan your next trip when the time comes! Have a lovely holiday 🎄 - All the best, Nathalia

Vurdert til 5 av 5 stjerner

Our holiday to Perú with Llama Travel…

Our holiday to Perú with Llama Travel was absolutely fantastic from start to finish. Everything was perfectly organised, smooth transfers, great accommodation, and a well-planned itinerary made the entire experience stress-free and enjoyable. The guides in Perú were so knowledgable and friendly, we especially like Martín.😊
We would highly recommend!

10. november 2025
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Dear Elizabeth, thank you for your wonderful feedback! We’re thrilled you had such a fantastic time in Peru, and it’s great to hear how much you enjoyed our local guides. We really appreciate your recommendation and hope to welcome you on another Llama Travel holiday soon! - All the best, Nathalia :)

Vurdert til 5 av 5 stjerner

Cape Town and Garden Route holiday

Have recently returned from a Cape Town and Garden Route holiday with Llama. And I only have praise for everyone involved in the organisation of the trip. Flights were good, hotels were excellent, excursions were well planned and first class and food was delicious.
And I have to give a special shout-out for our guide Gerry. He was outspoken (in a really nice cheeky way), informative, entertaining, friendly, funny,...... etc.! His knowledge of flora, fauna and geology was second to none! He really made our holiday and helped us to form a really good bond with everyone in our group. Do I have anything negative to say? Hardly! If I wanted to be really picky I'd say that the hotels we stayed at were so good that we would have liked to spend a little more time in them! And I'm not even talking about the upgrade package!
All in all a really good experience!
Thank you Llama.

PS: I don't like your paper, self addressed envelope feedback format. There is insufficient room for real meaningful feedback.

6. november 2025
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Dear Noel, we are very glad to hear you had a great time in South Africa - thanks for leaving us such a glowing review! We also appreciate your comments about the paper questionnaire and will take them on board. All the best, Nathalia :)

Vurdert til 5 av 5 stjerner

Highly recommend this Company for Africa and South America

Travelled with this Company twice. First time to Peru and secondly to Kenya, can't fault them on either occasion. Their staff are extremely friendly, punctual, professional and always smiling. When arriving at a foreign airport such a relief to see their Sign "Llama Travel". The Accommodations provided are as advertised. The food in both countries was excellent and the experience offered was above expectations on both occasions. Highly recommend this Company

30. oktober 2025
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Hello, thank you very much for your kind words! We're really glad that you had such a wonderful experience with us and we shall look forward to helping you plan your future adventures with us. All the best, Manav :)

Vurdert til 5 av 5 stjerner

Everything was first rate

Everything was first rate: the booking procedure and support, travel arrangements, accommodation, tour guide, the itinerary.

1. oktober 2025
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Dear John, thanks so much for your kind comments. We look forward to helping you plan your next trip. All the best, Nathalia :)

Vurdert til 5 av 5 stjerner

Llama travel exceeded our expectations

We have just done the Grand Tour of Peru, its our first time with Llama travel and also in South America. Both Llama and Peru far exceeded our expectations.
From my first enquiry onwards Llama were excellent, everything ran exceptionally smoothly, communication was great, we were provided a lot of pre tour information which was very helpful.
Once in Peru the timetable ran without a hitch, all the guides and transportation were there when we expected and both guides and transport were of a very high standard. The guides spoke very good English, were easy to understand and their knowledge was exceptional.
All the hotels were of a high standard and in good locations.
The tour had a good mix of activity and 'down time' so we got to see everything we wanted, we were not rushed at places and also had enough relaxation time.
The tour had the ability to be flexible (you can add in excursions, extra days or finish the tour when you wanted) it gave us the flexibility to tailor it to our needs and for seasoned travellers like us it gave us the freedom we needed whilst also taking the stress out of organising all the details. The groups numbers were perfect, no big groups and no following tour guides with flags or wearing lanyards with our names on in this tour!
The price was much lower than tours with a 'tour manager' that accompanies you on the whole trip and we felt we had amazing value for money.
I would highly recommend Llama and Peru!

19. september 2025
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Thank you for your glowing review! We’re very happy to hear that your trip to Peru exceeded your expectations and that everything ran smoothly from start to finish. Let us know if we can help you plan your next adventure. All the best, Nathalia :)

Vurdert til 5 av 5 stjerner

LLAMA TRAVEL

LLAMA TRAVEL - EXCELLENT SERVICE
Have just returned from a trip to Peru and Bolivia 'Incas and Conquistadors' : Amazing.
Excellently organised by LLAMA TRAVEL.
Recommend and will definitely use this agent again in the future.

1. september 2025
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Dear Natalie, thank you for your kind words. We are glad to hear that you had a wonderful time in Peru and Bolivia. Please let us know if we can help you plan your next adventure! Best, Nathalia :)

Vurdert til 5 av 5 stjerner

5 Stars for Lovely Llama Travel

A fascinating tour of Peru - Lima, the Amazon, Cusco, Sacred Valley, Maras, Moray, Misminay, Machu Picchu, Lake Titicaca and Sillustani.
Everything ran smoothly, from the first enquiry to their team in London (very responsive and knowledgeable), all the pick ups and drop offs, flights, trains, coaches and buses to one of their guides seeing us off at Lima to return to London.
All the guides were very knowledgeable, fun and caring. Couldn't ask for more.
My two favourite parts of the journey were the visits to Machu Picchu, and our visit to a local community in Misminay. They told us about their life, cooked a lovely lunch for us, and then put us to work shucking corn! We had a fun time, and they had fun too. It didn't feel like they interacted with tourists very much, which made it a litle special.
Well done everyone at Llama Travel - a great team in the UK and in Peru!

30. august 2025
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Svar fra Llama Travel

Hello, thanks a lot for your glowing review! We really appreciate your kind words and are glad you had a great time in Peru. We are looking forward to helping you plan your next trip! All the best, Nathalia :)

Vurdert til 5 av 5 stjerner

Incas and Conquistadors of Peru

I have just come back from my trip to Peru and had the most amazing and enjoyable experience!
The tour was really well-organised and the guides (especially Ever) were so helpful and informative which made me feel at ease as this was my first time outside of Europe. I felt that I managed to see and learn a lot about Peru's culture, people and history in the short period of time that I was there.
Therefore, I would highly recommend going through Llama Travel when booking your next trip to Peru!

1. september 2025
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Hi Mia, thanks for your excellent review. We are glad that you chose to book with us and that you enjoyed your time in Peru! We look forward to helping you plan your next adventure - All the best, Nathalia :)

Vurdert til 5 av 5 stjerner

Our family was very happy with the…

Our family was very happy with the Peruvian holiday, we moved around the country a lot to see everything that we wanted to and Llama travel made it happen and covered all the detail. We moved seven times and not a single pick up or drop off was missed, excellent service from Llama .

28. juli 2025
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Hi Gill, we're so glad you enjoyed your trip! Peru is a fantastic country. Let us know if we can help you with any future trips. - All the best, Nathalia :)

Vurdert til 3 av 5 stjerner

Tried to book a trip to Chile - still waiting!

Update: The company did contact me via email to explain what had happened (holiday handovers) so someone does care! I have therefore increased my rating from a 1 star to a 3 star.

Earlier review:
I contacted this travel company to book a trip to Chile. The original person I was dealing with (George) disappeared on holiday, the replacement said he would deal with my holiday booking. Two weeks’ later I’ve not heard back.

What a waste of time. I’ve now booked my trip to Chile including Easter Island with Mountain Kingdoms.

1. september 2025
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Dear Katy. Thank you for your feedback. I am very sorry that your enquiry about a holiday to Chile was not followed up. When someone is on leave, another person should take over active enquiries, but clearly something went wrong at our end on this occasion. I would like to review what happened to avoid a similar issue in future. If you could send a brief email with your contact details to mail@llamatravel.com, I will contact you directly to follow this up. Once again, I apologise for the poor communication from us, and I hope you have a wonderful holiday in Chile. - Luca Newbold. Director.

Vurdert til 5 av 5 stjerner

Outstanding Africa Safari holiday

Just back from Africa where we went from Cape Town to Kruger to Victoria Falls. Amazing holiday exceeded all of our expectations in amazing locations great hotels and the whole holiday went like clock work. From start to finish llama Travel and our consultant Otto were excellent and we have now booked next years trip to Peru through Llama travel as a result

14. august 2025
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Dear Paul, thank you very much for your kind words. We are so pleased that you had a great time in Africa, and we look forward to hearing about your experience in Peru! Have a lovely trip, Nathalia :)

Vurdert til 5 av 5 stjerner

We just got back from the Incas &…

We just got back from the Incas & Conquistadors tour with the flight over the Nazca lines added. We also upgraded the hotels and really good hotels.everyuwent very smoothly we had one hiccup with a delayed internal flight but Llama had a plan B that worked perfectly. We used the Hiram Bingham train for Machu Picchu and this just made the day a perfect unforgettable experience. All the guides are very knowledgeable will definitely use Llama again thinking of Borneo

9. juni 2025
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Dear Alan, thanks for your glowing review! We appreciate your kind words and are extremely happy you had a fabulous time in Peru. The Hiram Bingham train is, indeed, an unforgettable experience! And, we're looking forward to helping you plan your Borneo holiday! - Nathalia :)

Vurdert til 3 av 5 stjerner

Credit cards not accepted for balance payments …

I have just booked a trip to Peru for next year and very happy with the service I have received. However I am very unhappy with finding out whilst reading the booking conditions that they don’t take a credit card for the balance of the holiday. Most unusual for any company let alone a travel company where extra protection is given by credit card companies.

13. juni 2025
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Dear Mark. Thanks for your comment. Llama Travel accepts deposits by credit cards, but we don’t accept balance payments by card. This is because card processing firms charge a substantial fee to process payments, and if we accepted cards for balance payments, we would have to increase our holiday prices by over £100 per booking on average to cover this. Rather than put up our prices to cover this, we prefer to keep our prices as low as possible.

By paying the deposit by credit card, Section 75 of the Consumer Credit Act 1974 means that the full cost of the holiday (not just the deposit paid by card) is protected by the card provider. This is valid for any purchase whose total value is between £100 and £30,000. Furthermore, we are ATOL protected, which means that any money you pay us is fully protected with the Civil Aviation authority in the very unlikely case of something happening to us.

We try to be as transparent as possible, and we state that we do not take cards for balance payments on all quotes we send to customers, as well as in our brochure and on our website. I am sorry if this was unclear. If this is a problem and you would prefer not to go ahead with the holiday you have booked, please contact us and we will arrange to return your deposit.

Regards, Luca.

Vurdert til 5 av 5 stjerner

An amazing tour of Peru that included a…

An amazing tour of Peru that included a magical trip to Machu Picchu. The organisation was faultless and the local guides were passionate and helpful and gave us a real insight into their culture and heritage.

14. april 2025
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Dear Sarah, it's great to hear that the guides were helpful and passionate. Peru is a wonderful country, and Machu Picchu is particularly special. We look forward to helping you again in future. - All the best, Nathalia :)

Vurdert til 5 av 5 stjerner

Fabulous Vietnam experience!

Just returned from our amazing holiday in Cambodia & Vietnam.
Organisation by Llama before and during the holiday - fabulous. All went smoothly.
Wonderful hotels and local trips. All internal flights arranged efficiently and pick-ups and drop offs were perfect.
Wonderful local guides made our holiday!
We would thoroughly recommend Llama to other travellers.

8. april 2025
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Dear Margaret, thank you for your review. We're delighted to hear that you had a wonderful time in Southeast Asia! We look forward to helping you plan your next trip. - Nathalia :)

Vurdert til 5 av 5 stjerner

Great first trip to Peru

We've just returned from a full Inca Trail excursion (4 day), Sacred Valley and Amazon trip. The trip went incredibly smoothly, guides, transfers and excursions were excellent. We chose Llama because of their flexibility of walking the Inca trail before the Amazon stay. The hotel in Lima (Miraflores) was excellent after a long flight. The hotel in Cusco was disappointing, paper thin walls and over busy breakast area, our neighbouring rooms very loud facetime call at midnight before a 4:00am start was not appreciated when you can hear every word. Guides were very knowledgeable and Machau Pichau was a real bucket list experience

11. mai 2025
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Dear John, thank you so much for such a nice review. I'm sorry to hear that the hotel in Cusco was disappointing. We appreciate your feedback and will consider your comments. Overall, we're delighted that you had a great time in Peru, and we look forward to helping you plan your next trip! Best, Nathalia :)

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