LifeStylz Australia Anmeldelser 

14
•
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Informasjon om virksomheten

  1. Husholdningsbutikk

Skrevet av virksomheten

An ASIC registered business, we aim to be a one-stop shop where you'd be able to purchase a wide range of quality products at a click of a button.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

14 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har ikke svart på negative anmeldelser

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(14)

3 anmeldelser i de siste 12 månedene

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Vi sjekker anmeldelser

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Excellent Customer Service

I experienced a delivery hiccup with my recent greenhouse order. The Lifestyle Support team was invaluable. They immediately responded to my concerns and kept me informed of the progress of the solution, which relieved my anxiety knowing that my concerns were in good hands. It's a pleasure doing business with Lifestylz. Highly recommend online retailer. Thanks again, Lifestylz team, for all your help!

24. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

No update on shipping delay

No update on shipping delay, was not shipped until a week after payment. Had to move into a new home without a mattress for 4 days. I received no update on the on the shipping delay until I asked for tracking numbers, poor communication

14. november 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best product, price and back-up service ever.

After looking for a special purpose brush cutter I found exactly what I wanted at the best price on LifeStylz's website. It arrived at my door two days later! There were no problems with assembling it and it performed much better than described. I did have a problem with breaking a part due to accidentally letting the start-puller go and I then requested help from LifeStylz. Their response was fast and amazing and I now have the part/s at no cost to me to fix the problem. I look forward to dealing with them again.

30. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered Giantz rotary tiller for $218…

Ordered Giantz rotary tiller for $218 on Nov.27, two weeks later still haven’t received the item. Tracking number seems to be fake, no update since Nov.27! Tried contacting seller by email and phone and got no response.

10. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til LifeStylz Australia

Svar fra LifeStylz Australia

Hi Rick, Tracking number is not a fake one. You can see that on Aramex website it confirms the item has been picked up and it does state on the tracking that the parcel is delayed. We have already replied you on your email a couple of days ago (Dec 8, 2024, 10:32 PM) that as per Aramex your location is seeing some delays which is why the item is still not delivered and we have already reached out to them to expedite delivery. Thanks, Team LifeStylz.

Vurdert til 1 av 5 stjerner

Cancelled order

Recently attempted to purchase a high-quality guinea pig cage at a competitive price from your website. The ordering process was initially smooth, with prompt confirmation via email and text, which was reassuring. My daughter and I were excited about the purchase, eager to provide a new home for our guinea pigs.

However, the lack of follow-up communication regarding shipment was the first sign of an unusual experience. The subsequent calls from an unknown number, which turned out to be from your company, were unexpected and not immediately understood as related to my order. The decision to cancel my order based on a suspicion of fraud without clear communication exacerbated the confusion and frustration.

When I reached out through your chat service to express my discontent and seek clarity, I found the response to be dismissive. My feedback about the atypical nature of this online shopping experience was met with a suggestion to simply "place the order again." This reaction not only overlooked the opportunity to acknowledge and apologize for the communication breakdown but also failed to reflect on or rectify the core issue at hand.

While I appreciate the importance of fraud prevention, the approach taken in my case felt abrupt and impersonal. It would have been more helpful if the initial call had been accompanied by a voicemail explaining the situation, or if an email inquiry had been sent to clarify the payment issue before canceling the order. The chat service, though responsive, did not fully address the confusion or acknowledge the inconvenience caused. The interaction left me feeling dismissed rather than supported as a customer.

In conclusion, while I understand and respect the need for security measures, I believe the customer communication aspect could be significantly improved. Clearer, more empathetic communication, particularly in situations involving potential payment issues, would enhance the customer experience and trust in your processes. I hope this feedback is helpful for future improvements in your customer service approach.

27. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til LifeStylz Australia

Svar fra LifeStylz Australia

Hi Imogen,
No we're not a dodgy company. Rather your order seemed to be a fraudulent order as the credit card that you used for the purchase didn't belong to you. Yes people can use their family members credit card however when we called you for verification you hung up the phone on us saying there's no one with that name available. Of course we will not process any orders which we feel are fraudulent which was the case with yours. Our feedback on Google shows how we care for all our customers but also we need to protect ourselves from fraudulent activity. Which is why we called you to confirm few details on the order, but you arrogantly disconnecting the phone.

Edit 29/03: If we were a dodgy company you wouldn't have got a call from us! Just as you are entitled to disconnect the phone over a person calling the same way I reserve the right to not process orders if I feel it's a fraudulent order and I'm unable to verify the same. I rest my case and wish you all the best.

Vurdert til 1 av 5 stjerner

I’ve been trying to call this company…

I’ve been trying to call this company for weeks now. They don’t answer the phone or respond to my emails. They half delivered the goods. With carton badly torn. Unsure it’s missing bits. In any case I can’t use as there’s boxes missing. Totally useless to me. Please respond to my emails or come and collect your half package broken goods. Also Very Rude delivery guy that dumbs box in foyer of apartment building for anyone to take.

21. november 2023
Anmeldelse skrevet uten oppfordring
Logoen til LifeStylz Australia

Svar fra LifeStylz Australia

Hi there. We're sorry to hear that you had a bad experience with our customer service. Unfortunately last month we had very limited staff due to which we couldn't answer phone calls and might have missed the emails. In your case, I am unable to determine which order this is about. If the issue is still not resolved, please reach out to us again via email and we'll be happy to help. In relation to the missing pieces and half delivered goods. The shipping information on our website does highlights the issues and what to do in such cases.

Vurdert til 5 av 5 stjerner

ordered slow cooker.

ordered slow cooker.. the price was very competitive, and fast delivery.. 1 week already reach me in Sydney haymarket

1. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til LifeStylz Australia

Svar fra LifeStylz Australia

Thank you for your feedback

Vurdert til 5 av 5 stjerner

Mattress topper

Thank you, the shopping at LifeStylz was easy, postage was prompt and the product is wonderful.

5. september 2022
Anmeldelse skrevet uten oppfordring
Logoen til LifeStylz Australia

Svar fra LifeStylz Australia

Thank you for your feedback

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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