Lancaster Gate were really helpful and supportive following my son's motorbike accident. We appreciated their professional help and reassurance through what was a very stressful time. Happy to recomme... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I work alongside Lancaster Gate and have nothing but praise for them and their work. Nothing is ever too small for them and considering they are a relatively small sized team, they are always so... Vis mer
Selskapet har svart
Great customer service, very informative and helpful, I recently had my first accident and they talked me through my options and what will happen next. Couldn’t have been better to speak to.
Selskapet har svart
Sadie was very helpful with explaining the claims process, our options and getting the claim logged after my son was knocked off his motorbike by a car driver. She was patient and knowledgeable with m... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lancaster Gate Assistance is a motorcycle hire and repair solution who provide market-leading claims solutions that are tailored specifically to our customers’ requirements. With our Head office based in Norfolk, our many repair and logistics centres strategically located, we are well established to ensure we deliver and collect motorcycles from anywhere in the United Kingdom.
Kontaktopplysninger
Unit 21, Diss Business Hub, Hopper Way,, IP22 4GT, Norfolk, Storbritannia
- 01379671806
- claims@lgassistance.co.uk
- www.lgassistance.co.uk
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 66 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Thanks for being so helpful Lee!

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Fast and efficient drop off and pick up.
Fantastic delivery and pick up from dave morris, very polite and professional process,

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Lee was very nice and polite
Lee was very nice and polite

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Great experience
The bike rode extremely well not a single fault. not been a issue from the company them sleeves and Dave Morris who came to drop the hire vehicle off an picked it back up was amazing not one bad thing all positive response too easy to talk too.

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I have found LGA to be really great…
I have found LGA to be really great throughout every step of the process. It always feel like you are getting personal service.
Lee Sutton who delivered my bike back could not have been more helpful with the handover…..calling before he arrived to give warning of his arrival was fantastic.

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Very happy this moring
Very happy this moring, Dave morris was here first thing this morning, very polite and told me everything i needed to know (couldnt have been more helpful)

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Lovely company …
Tyler with my motorcycle insurance claim and made the entire process smooth and stress-free. He was friendly, communicated clearly throughout, and provided fantastic service from start to finish. I really appreciate his professionalism and support. Highly recommend!

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Really Lovely Customer Service
Sadie was really lovely and took down all the details and kept me calm and made me feel comfortable.

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Really helpful helped me a lot with my…
Really helpful helped me a lot with my accident and really great customer service

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I spoke to Tyler about my accident that…
I spoke to Tyler about my accident that I had he was very helpful and very informative and made the process very easy and comfortable to talk about. Couldn’t have asked for better service very happy with the outcome of talking to Tyler.

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Great service so far the collection of…
Great service so far the collection of bike was collected promotly and in a friendly professional manner and a hire bike delivered by friendly informative and funny man 😊

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Good the guy was very respectful and…
Good the guy was on time and very respectful and nice he helped a lot name was Dave morris im pretty sure thank you

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Absolute pleasure, hassle free process
Been an absolute pleasure dealing with The LGA team, Lee, Toby, Lucy to name but a few all of whom have really made for an easy, comprehensive service and a huge thankyou to all of the team as a whole for their patience and understanding whilst handling my needs

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Patient, very helpful and professional
Conversation with Tyler from LGA went smoothly. He's very calm and patient while grabbing information required to proceed forward. It didn't feel rushed or anything.

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friendly and professional driver "Steve…
friendly and professional driver "Steve Bull", delivered my bike with care and was easy to communicate to, happy with the service💯

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Quick and easy process
Great customer service very easy to deal with the driver Dave morris he explained it what to do if I come across any problems and the process

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Great communication and assistance from…
Great communication and assistance from Tyler; helped make the situation feel a lot simpler and showed sympathy for it, Better service than expected.

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Bike was delivered quickly and without…
Bike was delivered quickly and without hassle, we were given a time slot and called 30 mins before delivery to make sure we were in. The delivery driver Dave Morris was very helpful and went through all the information throughly

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Amazing service
Had a call from a gentleman named Tyler to sort my claim. He was lovely, well mannered and sympathetic to my situation of being mugged.
His call and support with my claim truly cheered me and my partner up.
Thank you for your service. 😁

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Amazing service very friendly polite…
Amazing service very friendly polite guy 👍😎

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