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Let's Do This Anmeldelser 1 410

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TrustScore 4 av 5

4,1

Trening og ernæring
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

-- Previous comment Lots of issues with support and getting help: I've been trying to get help with a ticket transfer for 5 days straight and have not received any response despite sending multi... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Moving house can be stressful but remembering to change your address with everything and everyone it's easy to mis out something. I contacted Lets Do This by email. I got a reply quickly asking a fe... Vis mer

Vurdert til 3 av 5 stjerner

Confusing registration process. I was registering for myself, and then suddenly and unexpectedly I was forced to register for my daughter. I had entered that she had a qualifying time by gps, but I wa... Vis mer

Vurdert til 5 av 5 stjerner

Booked an event.. but my email confirmation didn’t come through, emailed LDT and they quickly confirmed that my registration and payment was received and resent the confirmation email.. Love this co... Vis mer

Informasjon om virksomheten

  1. Trening og ernæring

Skrevet av virksomheten

Let's Do This exists to inspire anyone and everyone to have incredible moments, make unforgettable memories, and feel alive. With 1000s of incredible experiences to choose from, we're here to help you find your next moment whether it is running, cycling, triathlons, swimming, trail or obstacle.

Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon
Vurdert til 5 av 5 stjerner

Exeter half marathon was a great event…

Exeter half marathon was a great event for me. The first great gift was the extension of the time in which to finish to 3 hours 30. I am 73 years old and finished in 3 hours 05 mins. Extending the time limit meant the race was an enjoyable one for me without too much pressure.

6. februar 2026
Vurdert til 4 av 5 stjerner

Had Potential

I got some helpful answers for my first question, then no responses after. I thought this was a live chat, so not what I was expecting, but then there’s still no response so I’m a little bummed about that.

5. februar 2026
Vurdert til 1 av 5 stjerner

Absolutely awful

Absolutely awful. Unable to get a refund due to illness and injury. They make it virtually impossible to claim your money back even though it’s circumstances beyond your control. They pass you from one place to another, total chaos. Not impressed.

9. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Let's Do This

Hi Gail,

Thank you for your review, we’re sorry to hear about your experience.

As outlined in the event organiser’s Terms & Conditions that were agreed to at the time of booking, withdrawals are not eligible for refunds, transfers, or deferrals for any reason. As we are not the event organiser, we’re required to adhere to these terms and aren’t able to override them.

The only exception would be if Refundable Registration had been added to your booking. Unfortunately, this was not included in your booking, which means a refund isn’t available in this case.

We can see that we replied to your original message and advised you to contact the event organiser directly. This is because they are the only team authorised to make any exceptions outside of their stated terms, and we’re unable to take action without their approval.

We hope you’ve now been able to reach the organiser as recommended. If you need any further help, please reply to our previous email and we’ll be happy to assist where we can.

Vurdert til 1 av 5 stjerner

I could not book my event despite…

I could not book my event despite everything being completed. I tried repeatedly. I emailed the team - no response. No information about any other means of contact. Horrendous customer service.

8. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Let's Do This

Hi there,

We’re really sorry to hear about your frustrations with not being able to complete your booking. That’s certainly not the experience we want anyone to have.

As we haven’t received any further information from you following our request, we’re unfortunately unable to locate your original message in our inbox or identify the specific event you’re trying to book. Without those details, we can’t properly investigate what may have gone wrong.

Please could you contact our team at support@letsdothis.com, sharing the email address you used, a brief description of the issues you’re experiencing and the name of the event you are trying to book? Once we have that information, a member of the team will look into it and get back to you as soon as possible.

We’d really appreciate the opportunity to help get this resolved for you.

Vurdert til 1 av 5 stjerner

Horrible experience for a team captain

Horrible experience for a team captain. Very little ability to make simple changes to your team - like run order. Super clunky website. I wish Ragnar would pick a new company to handle their events :(

7. februar 2026
Anmeldelse skrevet uten oppfordring
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Svar fra Let's Do This

Hi Donna,

Thank you for your feedback, and we’re sorry to hear you’ve had issues trying to organize your team.

The ability to sort the run order is only enabled by the event organizer, usually around 4–6 weeks before the event. This is likely why you’re not able to access this feature yet. Once it is switched on, you’ll be able to manage this through your Team Page.

We’ve checked our inbox but can’t find any messages from you, so please email us at support@letsdothis.com with your booking reference and a brief description of any issues you are facing or question you may have about your booking.

Our support team will be happy to help answer any questions you may have.

Vurdert til 4 av 5 stjerner

Registration Issue

Prompt response by Manuel,with a booking issue and a registration fee being taken 3 times due to a technical issue.

He quickly resolved the issue, in getting my money refunded.

3. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Prompt Response

The LDT staff responded to me promptly when I requested an invoice for my payment to the St. Paddy's Day 7K in Amarillo, TX in March.

26. januar 2026
Vurdert til 5 av 5 stjerner

Sorted ✔️

I appreciated that after ‘talking’ to the AI bot that I got put through to a human. After 48 hours or so, I had the answer I needed. It wasn’t urgent and I feel that it was appropriate service.

27. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Efficient and friendly

I booked a place on the Junior Great North Run for my daughter, however I accidentally registered her under my name. After getting in touch Frankie was quickly able to rectify this.

26. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Saved by Support Team

I had a problem booking a spot for Inverness Half Marathon due to a technical glitch. I was not provided with a booking reference number or any further event details.

After contacting support, once I had provided proof of payment and this was verified, the support team managed to get me a new booking reference and sorted my place out.

The support team were very helpful, the booking system is perhaps a little clunky?

22. januar 2026
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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