Laurus Anmeldelser 

559
•
TrustScore 4.5 av 5

4,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Very happy with Laurus who handled both my sale and purchase recently. (Farah and Sarah). Everything was very professional, minimum of fuss, sensible views on negotiation topics where relevant, and ov... Vis mer

Vurdert til 5 av 5 stjerner

I worked with Farieda and her paralegal Amnique on the sale of my London flat. It's the first time that I've sold a property and there was a lot to take in and understand; it was pretty overwhelming.... Vis mer

Vurdert til 5 av 5 stjerner

I can’t recommend Stanley and Madeline highly enough. They guided us through three separate attempts at buying our first home, and stuck with us patiently through every twist until the final one c... Vis mer

Vurdert til 5 av 5 stjerner

I have just used Laurus Law to sell my property and buy a new one. My lawyer, Farah Syed-Islam, and paralegal, Sarah Voss, did an absolutely outstanding job throughout. They were extremely thorough in... Vis mer

Informasjon om virksomheten

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  7. Skilsmisseadvokat

Skrevet av virksomheten

We think legal matters should be jargon-free, efficient and completed with the minimum of fuss - that’s why we built Laurus. Our mission is to improve people’s legal wellbeing. This means lawyers taking the time to understand your needs and deliver results in plain English for you and your loved ones, whatever life may throw your way. Whether that’s property, family or legacy matters, or a combination of all three, we’ll help you move forward calmly and decisively.


Kontaktopplysninger

4,7

Enestående

TrustScore 4.5 av 5

559 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 66 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,7

Alle anmeldelser

(559)

59 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Thanks

Thank you Mr Chadwick

14. november 2023
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Svar fra Laurus

Thank you Ally, for the 5-star review.

Vurdert til 1 av 5 stjerner

Overpriced & Misleading

We were pushed by Marsh & Parsons to choose Laurus in order to purchase our property.
To sum up, we found it overpriced.
We had a clear phone call before signing. Overpromising and what was included before signing the contract miraculously turned out to be added/extra charges after we signed the contract.
We received a final invoice, which we paid, and when asking 'Can you please provide us with a proper breakdown of the bill as these 2 lines are very vague', we never heard from them.
Do not recommend.

5. mai 2023
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Vurdert til 5 av 5 stjerner

Liz Dack and Abbie Snook went above and…

Liz Dack and Abbie Snook went above and beyond to ensure that the purchase of our new home went smoothly. They left no loose ends and demonstrated a comprehensive knowledge while providing a personalised and tailored service. I have no hesitation in recommending them to anyone in the process of selling or purchasing a house.

22. september 2023
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Thank you, Belinda, for your wonderful feedback! We're thrilled to hear that Liz Dack and Abbie Snook provided exceptional service, ensuring a smooth home purchase with their comprehensive knowledge and personalized approach. Your recommendation means a lot to us, and we're grateful for your trust in our team.

Vurdert til 5 av 5 stjerner

A great experience

Farieda and Angela were a pleasure to work with on the purchase of our new home. The transaction proceeded smoothly and they kept us regularly up to date via email and phone. Big thank you to them for an easy transaction process.

3. november 2023
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Thank you, Lisa, for your feedback! We're thrilled to hear that Farieda and Angela provided you with a great experience during the purchase of your new home. We're delighted that the transaction proceeded smoothly and that you were kept regularly updated via email and phone. We appreciate your kind words and thank you for choosing us for your transaction.

Vurdert til 1 av 5 stjerner

Really bad communication

Really dont recommend. Farieda and Angela worked with me on a transaction it was really an awful experience. Very non-responsive, they gave me wrong and conflicting information throughout the transaction, they miscalculated some of the fees, they dont share any updates for months and then sent me 10 emails full of attachements all of a sudden to review immediately most of which dated 3-4 months earlier.
Their communication is really the worst part of this experience, i was never updated with whats going on, and the updates i received were solicitor jargon that is not easy to understand and they were not trying to explain anything to me. I had to get this case escalated to a partner at the firm to get actual answers but that partner then disappeared on vacation and was out of the case again.
It is now a few months after completion and i am owed money and cannot get a hold of them.
If i were to do this again, i would pay more and go with a better company or at least be very picky on who to work with from Laurus.

18. august 2023
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Vurdert til 5 av 5 stjerner

A seamless sale, thanks to Michaela and Mel!

I used Laurus for the sale of my flat. Both Michaela and Mel were absolutely fantastic. It was my first time selling a property and I felt in very safe hands throughout. They were consistently friendly and efficient - dealing with all aspects of the sale and any queries seamlessly. From my perspective, the whole process, from start to finish, was much easier and quicker than I had anticipated, no doubt thanks to their efforts. I wouldn't hesitate to recommend Laurus, and particularly Mel and Michaela, to anyone. Thank you both!

29. september 2023
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Thank you, Beth, for your fantastic feedback! We're delighted that Michaela and Mel ensured a seamless sale of your flat, providing friendly and efficient service. We appreciate your recommendation and thank you for choosing Laurus!

Vurdert til 5 av 5 stjerner

Excellent personal service and advice on family law. Highly recommended

Abigail Bird gave the most thorough and sensitive advice while I went to her to make a Will and LPA - these are delicate matters for anybody who would like guidance and assurance for the present and future. Abigail has an immaculate attention to details and her explanations both in person or by email were easy to understand and her instructions were clear and sensitive. Her humour and friendliness also added to the process being painless. The charges compared to others I have come across were very reasonable. I feel confident that all my wishes with documents lodged at Laurus would be expertly carried out by Abigail and her colleagues. Highly recommended.

20. september 2023
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Svar fra Laurus

Thank you, P L, for your recommendation. We're grateful for your trust in Abigail Bird and our team at Laurus. Your acknowledgment of our thorough and sensitive advice means a lot to the team. We're committed to expertly carrying out your wishes and appreciate your confidence in our services.

Vurdert til 5 av 5 stjerner

I was very happy with the service…

I was very happy with the service provided by Laurus through a long and difficult sale. Thank you!

19. september 2023
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Svar fra Laurus

Thank you, Shirley, for your feedback! We're glad to hear that you were very happy with the service provided by Laurus during your long and difficult sale. Your satisfaction is our priority, and we appreciate your kind words. If you need any further assistance in the future, please don't hesitate to reach out. Thank you for choosing Laurus!

Vurdert til 5 av 5 stjerner

BIG SHOUT OUT to Sarah Wallace

I want to say a massive thank you to Sarah Wallace who kept me sane during the sale of my property. Sarah made sure I had signed all paperwork to progress the sale swiftly, but what we didn’t account for was an inept agent/ dodgy solicitor acting on behalf of my buyer.

The completion was delayed by months as my buyer’s solicitor kept requesting information, we had already provided yet failed to supply and act on information needed by them to progress the chain. Sarah remained professional throughout and stayed one step ahead.

Sarah has above average communication skills and an abundance of common sense which clearly isn’t common.

Thank you so much Sarah, I will never forget everything you have done for me and the pain you also had to endure. Just to add, if I was your boss, I’d triple your salary.

4. september 2023
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Svar fra Laurus

Thank you, M K, for your wonderful feedback! We're thrilled to hear that Sarah Wallace provided exceptional support during the sale of your property, keeping you grounded amidst challenges. Your kind words mean a lot to us and we'll be sure to pass them along to Sarah. Thank you for choosing Laurus!

Vurdert til 1 av 5 stjerner

Frustrating experience

Unfortunately cannot recommend Laurus at all. I engaged Laurus to act on my behalf to purchase a flat in early 2022 which completely in July 2022 - I only received the final documents the other week via email which is over a year post completion. Trying to contact Laurus was incredibly difficult and resulted in my partner having to ring many times to little effect and I essentially had to plead with them on several occasions via email to respond to us. The post completion team didn't complete two very vital actions which I only found out about through my own digging and essentially left us outstanding on service charge payments to the management provider to my flat and unable to pay the ground rent due to the freeholder, both of which are requirements of the leasehold. These two third parties had been chasing Laurus for months with no response which I was shown email chains of. Only after I threatened to contact someone higher up in the firm was there any quick action or response. Either Laurus hasn't employed the right people or has overloaded them with so much work that they simply cannot function effectively. Considering the amount of chasing and work we had to do to push forward the post completion actions of the purchase and the purchase in general we should've got a cut of the fees we paid to them as we essentially ended up doing part of their work for them. I would avoid this company if you can.

31. august 2023
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Svar fra Laurus

Dear Katherine,

We’re sorry to hear of your experience and take this very seriously. Our CEO is investigating and will contact you personally to discuss.

Vurdert til 5 av 5 stjerner

Thank you Laurus Law

Used Laurus Law to purchase my property. We encountered some issues post completion but James Hollingsworth went above and beyond to resolve the issue.

I would use the firm again without hesitation.

15. august 2023
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Svar fra Laurus

Thank you for your feedback, Henry. We're glad to hear that James and the team were able to assist you through the issues you encountered. Your trust and willingness to use our firm again are greatly appreciated. Thank you again.




Vurdert til 5 av 5 stjerner

A MASSIVE THANK YOU TO LAURUS

George and I are so delighted that we have managed to complete on the sale and purchase of our homes. With the most amazing help from Jasmine!

We really genuinely couldn’t have done this without all her support and guidance. She played a big part in getting this over the line for us and we wanted to make sure our appreciation had been shared!

Would highly recommend!

16. august 2023
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Svar fra Laurus

Thank you so much for your kind words! We're thrilled to hear that Jasmine and the Laurus team were able to provide you with the support and guidance needed to successfully complete the sale and purchase of your homes. Your appreciation means a lot to us. If you ever need assistance in the future or have any questions, feel free to reach out. We're here to help. Thank you for recommending Laurus and for choosing us for your legal needs.

Vurdert til 5 av 5 stjerner

Reason for rating

With the initial contact I was given very helpful information,followed by an email. The person I spoke to seem very knowledgeable about the situation which made me feel confident in their practice.

The team were very professional in ther manor,commitment and knowledge, keeping me upto date and informing me of any changes along the way. Any correspondence was answered quickly.

Overall I always felt confident with everything from the begining to the completion of the work done.

I have now used Laurus twice and would use them again.

9. august 2023
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Svar fra Laurus

Thank you for your feedback. We're delighted to hear about your positive experience with Laurus. It's wonderful to know that our initial helpful information, knowledgeable staff, professionalism, commitment, and quick responses contributed to your confidence in our services. We appreciate your loyalty as a repeat client and are glad that you would choose us again in the future.

Vurdert til 5 av 5 stjerner

I have recently used Laurus to move…

I have recently used Laurus to move home. They were excellent. Liz and Abbie were always at the end of the phone if I needed advice in the selling and buying of the properties. I would definitely use them again.

1. august 2023
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Svar fra Laurus

Thank you, Mrs. Loftus, for your feedback. We're delighted to hear that Liz and Abbie provided excellent support during your home move. It's wonderful to know that they were readily available to provide advice throughout the selling and buying process. We appreciate your kind words and look forward to assisting you again in the future. Thank you for choosing Laurus.

Vurdert til 5 av 5 stjerner

A very smooth and efficient service…

A very smooth and efficient service from instruction to completion. It was always easy to make contact either via email or phone and if there was a query, it was dealt with extremely promptly. I felt in very safe hands. I highly recommend this firm of solicitors.

3. august 2023
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Svar fra Laurus

Thank you, Jake, for your feedback. We're glad to hear that you found our service smooth and efficient, and that you felt supported throughout the process. Your recommendation means a lot to us. Thank you for choosing our firm.

Vurdert til 5 av 5 stjerner

House conveyancing

The initial contact was with Lauren Lambourne, who responded quickly and gave clear information and advice. The majority of follow up was dealt with by Ellie Buffham - again, information and advice given very clearly. She was also very pleasant, and patient, during any conversations and emails. Overall, selling our family home was made a lot less traumatic by using Laurus Solicitors!

20. juli 2023
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Svar fra Laurus

Thank you, Ann, for sharing your experience. We're delighted to hear that Lauren Lambourne and Ellie Buffham provided clear information and advice promptly, making the process less traumatic. We appreciate your kind words and thank you for choosing Laurus for your house conveyancing needs.

Vurdert til 5 av 5 stjerner

Amazingly service and a great price

Amazingly service and a great price! I could not recommend them more everything was made so much easier by the excellent team. Thanks again we will be back again!

28. juli 2023
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Svar fra Laurus

Thank you, Rob, for your kind words! We're thrilled to hear that you found our service amazing and our prices great. It's wonderful to know that our excellent team made everything easier for you. We appreciate your recommendation and look forward to assisting you again in the future. Thanks again for choosing us!

Vurdert til 5 av 5 stjerner

Top tier professionalism and responsiveness

Laurus handled the sale of my leasehold flat, and purchase of a new home. The sale was handled by Anam Hussain and Emma. They have been fantastic, responsive, professional and altogether kind throughout the process. They managed to pull off a leasehold transaction within a month, which is very rare. On the purchase side, it was handled by Lara Soyka. New builds are notorious for quick turnarounds and Lara was always on top of things. She was also professional and responsive to my questions. Even though I was not a first time buyer, buying a new home is a very different and stressful experience. But Lara guided us through the complications. Laurus could not provide a better service. It is not one of the cheapest quotes you will find, but I do not think you hope for a better outcome throughout their service. Thank you folks, and I will be back to Anam and Lara again in the future.

27. juli 2023
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Thank you, Shakib, for your wonderful feedback! We're thrilled to hear that Anam Hussain, Emma, and Lara Soyka provided top-tier professionalism and responsiveness throughout the sale of your leasehold flat and purchase of your new home. It's fantastic to know that they were fantastic, responsive, professional, and kind throughout the entire process, making it as smooth as possible for you. We appreciate your acknowledgment of their efforts and your trust in Laurus. We look forward to assisting you again in the future. Thanks again for choosing us!

Vurdert til 5 av 5 stjerner

Efficient, diligent and a high-standard of service

The team worked quickly, efficiently and diligently. They informed me of every step and kept me up to date even when there was nothing to report explicitly.
The process was smooth and stress-free due to the professionalism displayed.
I would thoroughly recommend Laurus Law to anyone looking for a highly-skilled conveyancer.

27. juli 2023
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Svar fra Laurus

Thank you, Matt Pickering, for your kind words! We're delighted to hear that our team provided efficient, diligent, and high-standard service throughout your conveyancing process. It's wonderful to know that you felt informed and supported every step of the way, leading to a smooth and stress-free experience. Your recommendation means a lot to us, and we're grateful for your trust in Laurus. If you or anyone you know needs assistance in the future, please don't hesitate to reach out. Thank you for choosing us!

Vurdert til 5 av 5 stjerner

Jasmine took the stress out of buying

Jasmine managed my transaction from start to finish, it was a difficult sale as the vendors solicitor was very unresponsive, Jasmine went above and beyond to get the vendors solicitor to exchange and complete.
She was always very responsive and had a friendly, patient and professional manner.
She always took the time to walk me through things and ensured I understood what was happening within the transaction.
Whenever I dealt with anyone else in the team e.g when onboarding, they were very patient and helpful.
I couldn't recommend Jasmine and her team enough, she made a stressful transaction much less stressful.
Thanks for all your hard work.

7. juli 2023
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Rebekah, your feedback truly brightened our day! It's wonderful to hear that Jasmine's dedication and expertise shone through, making your transaction a smoother journey despite the challenges. We're grateful for your kind words and recommendation, and we'll ensure Jasmine and the team receive your heartfelt appreciation. Thank you for entrusting us with your transaction!

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