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For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I had such a positive experience with Lash by Maya! The results are beautiful and I’m genuinely so happy with them. The team is super friendly, supportive, and truly cares about their customers. I als... Vis mer

Vurdert til 5 av 5 stjerner

Meilleurs sérum que j’ai pu tester, je vous le conseille fortement j’ai eu des résultats au bout de 1semaine seulement 😳 vraiment sa vaux vraiment son prix, il m’a tenu en virons 7mois voir plus !!!... Vis mer

Vurdert til 2 av 5 stjerner

Au début, lorsque j’utilisais « Lash by maya » j’ai très rapidement eu des résultats: des cils grand, plus fournies et plus fort. En revanche avec le temps ça s’est très vite dégradé: perte de cils, m... Vis mer

Vurdert til 5 av 5 stjerner

J’ai essayé le soins pour cils et honnêtement il est plus qu’incroyable je le recommande à toutes mes copines, grâce à celui ci mes cils sont longs et je n’ai plus aucun trou et cela sans me piquer a... Vis mer

Informasjon om virksomheten

  1. Helse- og velværebutikk

Skrevet av virksomheten

Lash by Maya is a small business whose mission is to provide you with a solution to grow your eyelashes with the best possible result.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 11 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

scam company

This company has an ambassador program, so it should be paying commissions, but it isn't. It doesn't pay its ambassadors; it's a total scam.

31. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Infection ?

Au début, lorsque j’utilisais « Lash by maya » j’ai très rapidement eu des résultats: des cils grand, plus fournies et plus fort. En revanche avec le temps ça s’est très vite dégradé: perte de cils, mes yeux qui se gonfle, cernes très marqué, alors que je n’ai jamais de cernes. Je suis vraiment déçu et ce serait intéressant de plus analyser la composition des produits parce que là ça devient inquiétant.

4. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

SCAM SERUM AVOID

A truly awful serum! Typical BS serum she just slapped her label on and has no idea what it does. Burned my eye lids and now I have an infection. Really not happy, absolutely avoid.

2. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Oplichterij

Oplichterij, ik kreeg ineens meerdere serums binnen en al het geld ging van me rekening af ten tweede werkt dit spul voor geen millimeter groei van je wimpers, me wimpers vielen vaak uit. Sinds dat ik er mee ben gestopt hou ik er weer meer over jammer!

19. september 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I’ve been using Lash Serum by Maja for…

I’ve been using Lash Serum by Maja for less than two months, and the results are already very noticeable. My lashes look significantly longer, fuller, and darker, with a naturally enhanced appearance. They also feel softer and more flexible instead of brittle. Overall, it’s a highly effective serum that delivers visible improvements in a short time.

28. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Bon produit mais?

Certes le produit fonctionne mais j’ai une vraie question. Pourquoi le produit de la même marque se vend sur les revendeurs de chine tém ali expr ect .. à quelques euros. Y’a t’il des produits dangereux à l’intérieur? Telle est la question…

1. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til LASH BY MAYA

Svar fra LASH BY MAYA

Bonjour,

Merci pour votre retour, c’est une question légitime.

Ce que vous voyez sur des plateformes comme Temu, AliExpress, etc., ne sont malheureusement pas nos produits officiels, mais des contrefaçons qui utilisent notre nom et nos visuels sans aucune autorisation.

Nous sommes actuellement en train de prendre des mesures pour faire retirer ces vendeurs et protéger nos clientes.

Notre sérum officiel est uniquement vendu via nos canaux officiels, notamment notre site : lashbymaya.com.

Concernant la composition, nos produits respectent les normes cosmétiques européennes et sont formulés pour être sûrs lorsqu’ils sont utilisés correctement. En revanche, nous ne pouvons évidemment pas garantir la sécurité des copies vendues sur ces sites.

Si vous avez le moindre doute sur un produit, n’hésitez pas à nous contacter, on pourra vérifier ensemble.

— L’équipe Lash by Maya

Vurdert til 5 av 5 stjerner

résultat visible

Bonjour, je tenais à mettre un avis positif pour ce site qui est très sérieux .
ce produit fait réellement pousser les cils.
Un résultat visible dès la Je fin de la deuxième semaine.

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I had such a positive experience with…

I had such a positive experience with Lash by Maya! The results are beautiful and I’m genuinely so happy with them. The team is super friendly, supportive, and truly cares about their customers. I also love how engaged they are and how much they appreciate feedback. I’ve already recommended them to others and will definitely continue to do so!

18. mars 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Lash by maya is a scam!!!

Lash by maya is a scam!!!! After 2 month of using the product I have no results at all. When I commented that on TikTok they deleted my comment. Do not waste your money!!!

10. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til LASH BY MAYA

Svar fra LASH BY MAYA

Hello Eve,

We’re so sorry to hear that you didn’t get the results you expected. Results with eyelash serums can vary from person to person depending on the natural lash cycle, consistency of use, and individual factors. Most customers typically begin to see visible improvements within 6–12 weeks of daily use, but timelines can differ.

We would also like to clarify that Lash by Maya is not a scam. Unfortunately, there are currently several fake websites and sellers impersonating our brand, and we are actively working to have them removed.

Our only official website is: https://lashbymaya.com

If your order was placed through a third-party website or marketplace, it may unfortunately not be an official product. We are currently taking action against these fraudulent sellers.

Please feel free to contact us at contact@lashbymaya.com
and our team will be happy to review your situation and offer a refund if applicable.

Vurdert til 2 av 5 stjerner

I’m not fully convinced that this serum is prostaglandin-free...

I bought the serum about three months ago and have been using it slowly and carefully. I have to admit that it actually works in terms of lash length and thickness, which I did notice after consistent use.

However, because the product was shipped from China, I initially lost some confidence and decided to be extra cautious when applying it. I only used it along the inner lash line (the roots) and made sure it didn’t spread around my eyes. I always let it dry completely before blinking or applying anything else. Sometimes I only applied it to the corners of my lash line where I wanted more growth.

Despite being careful, I still experienced slightly dry and red eyes, and sometimes some crust around my eyes after using it. The symptoms were not severe, but noticeable enough to make me feel that something in the formula might be drying or irritating my eyes. This is what makes me suspicious that there could be prostaglandins or similar compounds in the formula.

Another thing that makes me question it is the marketing. The brand strongly advertises that the product is vegan, peptide-based, and cruelty-free, even on the packaging. However, they never clearly state that it is prostaglandin or prostaglandin-analog free. If that were truly the case, I would expect that to be highlighted as a major selling point.

The only place I’ve seen the brand claim that the serum is prostaglandin-free is in TikTok comment replies, which doesn’t feel like an official or legally reliable statement.

For that reason, I would like to request an official confirmation from Lash by Maya representatives stating clearly whether the product is completely free from prostaglandins and prostaglandin analogs.

If I don’t receive a clear answer, I am considering sending the product to a chemistry lab for independent testing to verify the ingredients.

5. mars 2026
Anmeldelse skrevet uten oppfordring
Logoen til LASH BY MAYA

Svar fra LASH BY MAYA

Hello Ozge,

Thank you for sharing your detailed feedback and for taking the time to explain your experience. We’re glad to hear that you did notice improvements in lash length and thickness with consistent use.

To clarify your main concern: our formula does not contain prostaglandins or prostaglandin analogs. The serum is formulated with cosmetic-grade ingredients and peptide-based complexes designed to support the natural lash cycle.

Like many cosmetic products applied close to the eye area, some users may experience mild sensitivity depending on individual skin type or application method. This is why we always recommend applying a very thin line along the lash base once per day and avoiding excess product.

Regarding manufacturing, all products are manufactured according to cosmetic regulatory standards clinical tests and quality control certificate before being distributed to our customers.

We also appreciate your suggestion about clearer communication regarding the formula and will take this feedback into consideration. Transparency is very important to us.

If you would like any additional information about the ingredients or your experience with the product, please feel free to contact our team at contact@lashbymaya.com
and we will be happy to assist you further.

Vurdert til 5 av 5 stjerner

Hello

Hello, can someone please contact me? I'm from Sri Lanka, but when I clicked the link to make my order, my country wasn't listed. I would greatly appreciate it if someone could get in touch with me

Number (0729292490)

20. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

soins cils

J’ai essayé le soins pour cils et honnêtement il est plus qu’incroyable je le recommande à toutes mes copines, grâce à celui ci mes cils sont longs et je n’ai plus aucun trou et cela sans me piquer a l’œil ou me le brûler. Je l’adore.

5. oktober 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

To the Management of Lash by Maya, I am writing this to express my absolute outrage at the way you treat your customers. This was my first and most certainly my last time ordering from your store. Int

To the Management of Lash by Maya,
I am writing this to express my absolute outrage at the way you treat your customers. This was my first and most certainly my last time ordering from your store.
Intentional Deception: Let’s be clear—including the word "London" in your branding while operating as a non-European entity is a calculated and disgusting attempt to deceive customers. I trusted your brand specifically because I believed I was supporting a European business. Discovering that you are, in fact, a Chinese-operated company shipping from overseas is a fraudulent practice that I will not overlook. I am already preparing a formal file to report your deceptive marketing policies to the relevant consumer protection authorities.
Incompetent Delivery: I explicitly provided my home address for delivery. Instead of fulfilling your basic obligation, you diverted my package to an automated box. I do not know how you operate in China or the USA, but in Europe, we expect businesses to respect the customer’s instructions. I refuse to rearrange my schedule to fix a mess caused by your logistics.
Your behavior is professional negligence at best and a scam at worst. I have zero interest in excuses. I expect an immediate explanation for the delivery failure and a clear resolution.
I sincerely hope that with such a disgraceful approach to business, your brand's presence on the market is short-lived.

16. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

RETROUVER À ALIEXPRESS À 5.99 C'EST DU…

RETROUVER À ALIEXPRESS À 5.99 C'EST DU VOL À FUIRRRRRRR COMMANDER DIRECTEMENT SUR ALIEXPRESS

15. februar 2026
Anmeldelse skrevet uten oppfordring
Logoen til LASH BY MAYA

Svar fra LASH BY MAYA

Hello,

Malheureusement, il existe aujourd’hui de nombreux vendeurs sur AliExpress et d’autres marketplaces qui copient notre marque et nos visuels ou vendent des produits similaires en utilisant notre nom.

Ces vendeurs ne sont pas affiliés à notre société et nous sommes actuellement en train de prendre les mesures nécessaires pour faire retirer ces annonces frauduleuses.

Pour garantir l’authenticité et la qualité du produit, nous recommandons de commander uniquement via notre site officiel :
https://lashbymaya.com

Si vous avez acheté un produit et souhaitez vérifier son authenticité, n’hésitez pas à contacter notre équipe à contact@lashbymaya.com

Vurdert til 1 av 5 stjerner

Con me non ha funzionato!

Non è cambiato niente .
Sono tre settimane che uso sempre il prodotto.
Lo utilizzo alla sera e le ciglia sono rimaste della solita lunghezza di prima.

11. februar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I did buy the serum 3 stk and to me it…

I did buy the serum 3 stk and to me it was like wow it did work the smell of the serum is good i do have a sensibility to one of my eye but it was perfect and i have allergy to some products like loreal Paris but to me this product of you it did make wonders it was perfect good to the price the color of the bottle and product is good and i did use 1 time a day it did make his job for the price and for my sensibility is so perfect and make wonders wow like this is must be the products.Thank you that you make this product .Have a nice day

15. november 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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