I was looking on net for a hard mattress. Land of bed had few of them. I started conversation on net about the given mattress. I ended up talking to Louise. I really appreciated excellent advice fr... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
On our first visit we were shown all the beds that fit our criteria. We were then emailed with all the relevant information. On our second visit we met with Lucy once again who continued to be very h... Vis mer
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So far it’s been great, I contacted them via online chat and chatted with Charlotte, she managed to get a great deal for me so I’m very happy and will update my review once the delivery is actually he... Vis mer
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Unfortunately, I was charged twice, when purchasing online. It’s disappointing that it takes a few days to get refund despite it being no fault of mine and appears to be an IT error. These things happ... Vis mer
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Informasjon om virksomheten
Om Land of Beds
Skrevet av virksomheten
Welcome to Land of Beds, one of the UK's most trusted independent bed and mattress retailers.
At Land of Beds, we've spent 50 years helping customers achieve a better night's sleep. Rated 4.6 by over 9,000 Trustpilot reviewers, we're proud to be multi award winning, including Family Business of the Year 2026 and National Bed Federation Online Retailer Finalist 2025.
As an independent retailer, we're not tied to any single brand, so our advice is genuinely free and unbiased. Many of our mattresses come with a sleep trial, so you can buy with confidence, knowing it's right for you before you commit.
Our mission is simple: to help as many people as possible get a great night's sleep. Whether you prefer shopping online, chatting with us, or visiting us in person, we're here to make your experience smooth, convenient and enjoyable.
Shop Your Way
Online: Explore our full range at www.landofbeds.co.uk.
Call Us: Speak directly to our friendly team at 01928 242829.
Live Chat: Get instant support via our website.
In Store: Visit us in Helsby or Wigan, where a warm welcome and expert advice await you.
We don't just sell beds and mattresses, we also offer a wide range of bedding to help you complete your bedroom look.
We offer nationwide delivery, with free mainland UK delivery on orders over £100. Our online Help and Advice section is packed with FAQs and buying guides, developed with input from sleep experts including physiologist Dr Nerina Ramlakhan and retired GP Dr Katrina O'Donnell, so you can shop with real confidence. Our award winning team is always on hand to help.
Customer feedback is at the heart of everything we do. Every review helps us improve our range and service, and gives new customers confidence when searching online for a trusted, independent bed and mattress retailer.
Thank you for choosing Land of Beds. We're here to help you sleep better.
Kontaktopplysninger
98 Chester Road, WA6 0DW, Helsby, Storbritannia
- 01928 242829
- www.landofbeds.co.uk
4,7
Enestående
10k anmeldelser
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Har svart på 100 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Julie was exceptional knew her products…
Julie was exceptional knew her products and listened to our requirements and was more than thorough - thank you would highly recommend and can’t wait for delivery #supporting local businesses
10. juni 2026
Svar fra Land of Beds
Thanks for leaving a review! We'll make sure Julie sees this, she'll be absolutely delighted. It's great to hear she took the time to really listen and find the right fit for you - that's exactly what we're here for. Thank you for supporting us too, it genuinely means a lot.
A pleasant experience
Julie was friendly, patient, & very knowledgeable about the products. She made the whole purchase process hassle free & easy. She answered all my questions regarding the product, the delivery & the collection of the old bed. She is a credit to your sales team.
9. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thank you for sharing your experience! We'll make sure Julie sees this, as feedback like yours really does mean a lot to the team. It's great to hear she was able to answer all your questions and make the whole process feel straightforward. We look forward to welcoming you back in the future.
There was an issue with a lengthy…
There was an issue with a lengthy deliver date but land of beds really pulled out all the stops to ensure I received my mattress in a timely manner in fact early. I would highly recommend this company with very competative pricing and extremely good customer service
5. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thank you for taking the time to leave a review. We're really pleased we were able to sort things out and get your mattress to you ahead of schedule. We know how frustrating delays can be, so it's great to hear the team came through for you. We look forward to helping you again in the future.
Svar fra Land of Beds
Thank you, Paul. We’re really pleased to hear the ordering process was straightforward and delivery was prompt. Enjoy your new purchase!
Svar fra Land of Beds
Thank you, Edward. It’s great to hear you're happy with both the product and delivery. We look forward to welcoming you again in the future.
I found the original Premier Inn Hypnos Mattress!
I was looking to source the Hypnos mattress that Premier Inn used before switching to Silent Night and found one called ‘Hypnos Hotel Mattress’ on Land of Beds so ordered one. Well, it didn’t disappoint - the best night’s sleep! The mattress took about a month from order to delivery and I was kept informed throughout. Excellent overall service.
19. april 2026
Svar fra Land of Beds
Thank you, Graham! We're so glad the Hypnos Hotel mattress has lived up to expectations. We'll pass your kind words on to the team. Sleep well!
Land of Beds is very confusing?
The Dormeo 8500 mattress is the very best, and Land of Beds price for it was much lower....brill so far! They deliver it L of B in 14 to 21 days, that's good too! And it was available from them! But, then we get an email from Dormeo direct, not L of B, stating that this mattress is in fact is coming from.them, and will.take up.to 28 days to deliver, ie. by the 7/7/26..... Really disappointing as longer than L of B actually stated !!! Are we dealing with Land of Beds or Dormeo, very confused customer???
6. juni 2026
Svar fra Land of Beds
Thanks for getting in touch. You ordered from Land of Beds and we're your point of contact throughout – the Dormeo email came directly to you because they dispatch this mattress on our behalf.
We're sorry about the confusion over the delivery timeframe. We quoted 14–21 days, and we know a message suggesting up to 28 days feels like the goalposts have moved. We're looking into this with Dormeo and will come back to you tomorrow with an update.
Charley was superb
Charley was superb. Politely greeted us when we arrived and then gave us some space to leisurely lie down on the mattresses. Offered helpful alternatives and then did her best to find a good deal for us. Readily compared the price to other online sellers and matched the price with no hesitation. Made us feel very comfortable. She also took it upon herself to print out some colouring sheets for our two children to help us keep them entertained whilst we were browsing. What more could you ask for?
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thanks for taking the time to leave a review. We're delighted to hear that Charley made your visit such a positive experience. It's great to know she struck the right balance by giving you space to browse while being on hand with helpful advice and finding the best deal for you. We'll be sure to pass on your kind comments to Charley, and we're sure she'll be thrilled to receive them.
Thanks again for choosing us!
The delivery service I was recommended…
The delivery service I was recommended were absolutely terrible. It let down my entire experience. The delivery service of the bed which was meant to be the exciting part- they REFUSED TO REMOVE the plastic that the bed came with and that the headboard came with. They left a total mess behind in my bedroom where they delivered the bed. They said I did not pay for them to tidy and remove the debris they left behind. I’m wheelchair bound and they were just totally unhelpful .
15. mars 2026
Svar fra Land of Beds
Thank you for taking the time to leave your feedback. We are very sorry to hear that the delivery service spoiled what should have been an exciting experience.
We're particularly disappointed to learn that the packaging was left behind and that you did not receive the support and consideration you should have, especially given your mobility needs. This is not the standard of service we expect from our delivery partners.
We take feedback like yours very seriously and will be raising your concerns with our delivery partner to ensure they are fully investigated. Please accept our sincere apologies for the disappointment and inconvenience caused.
Unfortunately
Unfortunately, no, your delivery was good, and I got a mattress that was not of good quality compared to its price. You didn't help me when I emailed both of them. I must emphasize to my friends. I don't want them to buy from you.
19. april 2026
Svar fra Land of Beds
Thank you for taking the time to share your feedback, Leila. We're really sorry to hear that your experience didn't meet expectations - that's never what we want for any of our customers. We've passed your comments on to our customer service team.
We had a great experience at land of…
We had a great experience at land of beds. Irene super knowledgeable, she showed us a wide range of beds with different budgets. Its great to support a local business. Staff friendly and welcoming. Never felt pressured. Excellent customer service from start to finish . We purchased a new bed and 2 mattresses...Would recommend. Wigan branch.
6. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thank you for choosing Land of Beds, Joanne, and for such a lovely review! We'll make sure Irene and the Wigan team know you said so. It's great to hear you felt at ease and well looked after from start to finish. Thank you for the recommendation!
Mattress protector
Ordering anything these days is a minefield but Lucy A was so helpful and patient that it was a pleasure talking to her got a good idea of what I needed so really please with my options thank you so much.
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thank you for choosing Land of Beds, June, and for taking the time to leave a review. Lucy will be really pleased to hear she was able to make the process that bit easier and help you find the right options.
We decided to go to Land of Beds and…
We decided to go to Land of Beds and were greeted by Charley. She was very friendly and helpful and gave us a lot of information.
Nothing was too much trouble.
7. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Land of Beds
Thank you for choosing Land of Beds, Angela, and for leaving a review. It's great to hear Charley made such a good impression - we'll be sure to pass your kind words on to her.
Charlie and Laura were very helpful and…
Charlie and Laura were very helpful and advised me. Also did me a good deal.
5. juni 2026
Svar fra Land of Beds
Thank you for choosing Land of Beds and for taking the time to leave a review. We'll make sure Charlie and Laura read your kind words. Enjoy your new purchase!
can’t see why you should leave review…
can’t see why you should leave review when I haven’t yet received my item so until I get my order and I will review, thank you
1. juni 2026
Svar fra Land of Beds
Thanks, Ada. The review invite at this stage is just for your experience of our service so far, so we would love to hear how you found the ordering process. We will of course send you another request once your order has been delivered so you can let us know what you think of your new purchase too.
Svar fra Land of Beds
Thank you for choosing Land of Beds, Mahmood, and for leaving a review. We’re really pleased to hear your delivery was fast and you're happy with the quality.
Svar fra Land of Beds
Thank you for choosing Land of Beds, David, and for taking the time to leave a review. We'll be sure to pass your kind words on to Louise.
Svar fra Land of Beds
Thank you for sharing your experience! We’re really pleased we could help you find exactly what you were looking for at the right price. Enjoy your new purchase!
great lads on delivery very good bed
20. april 2026
Svar fra Land of Beds
Thank you for leaving a review! We’ll pass your kind words on to the delivery team, they will be delighted to hear this. Enjoy your new bed!
Very impressive sales service
Very impressive sales service. Look forward to order being delivered in due cpurse
6. juni 2026
Svar fra Land of Beds
Thanks, Susan, for leaving a review! We are so pleased you had a great experience with our sales team. We look forward to getting your order delivered to you!
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