I spoke to Emma she was very friendly and efficient. Emma walked me through anything I needed explaining and it was a completely pain free experience. I have an extensively modified classic car and... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Emma, was very helpful, explained everything thoroughly and didn’t force my decision. She called back when she said she would and overall the buying of my car insurance was a smooth transaction.
Selskapet har svart
I phoned Lancaster this morning for a quote and ended up buying insurance with them. The gentleman I spoke with was efficient and friendly and the quote was very acceptable. All dealt with quickly and... Vis mer
Selskapet har svart
What A nice company to deal with. The chap was very helpful and informative and talked me through the process of insuring my car at a great competitive price?£179s . I will definitely insure my classi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Kontaktopplysninger
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Storbritannia
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Enestående
31k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Lancaster Insurance Services
Thank you for sharing your thoughts with us.
It is brilliant to hear that our colleagues were so well-informed and could deliver the clear guidance you needed throughout the process.
If you ever need a hand with anything else, our team is always happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your thoughts with us.
It is wonderful to hear that our team provided such attentive and helpful support during your experience.
Should you ever need anything else, please feel free to reach back out.
Kind regards, Kirsty @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for leaving us a review.
It is great to hear that your experience with us was so swift and that you found our pricing to be fair.
If you ever need any further support from us, please feel free to reach out.
Kind regards, Kirsty @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is wonderful to hear that you found our rates so competitive and were pleased with the standard of support you received.
Please get in touch if we can help you with anything else.
Kind regards, Tahara @ Lancaster Insurance Services
Two very confusing
Two very confusing
letters re a renewal of one of my cars with one stating it
had been renewed
and ? needing proof
of address etc
I phone up to clarify
eventually turns out
that it hasn’t been renewed so I renew it
and told to ignore re
sending proof of address
Short while later a curt message that I do need to send in the aforementioned
proof,which I did and
now apparently it will
take up to three working days to confirm!
I have been dealing with you for many years and never had a
problem and can only
assume new management has taken over
23. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us a review and for your long-standing loyalty over the years.
I am truly sorry to hear about the confusion and frustration you have experienced with your car insurance renewal, the conflicting advice regarding your proof of address, and the delay in getting everything sorted. This is certainly not the smooth, reliable service you have come to expect from us.
We would really appreciate the opportunity to look into this for you and ensure your account is properly updated. Please visit our Contact Us page so that our team can get in touch with you directly, review your file, and address your concerns fully.
Thank you again for bringing this to our attention. If you need any further assistance in the meantime, please let us know.
Kind regards, Tahara @ Lancaster Insurance Services
Very good helpful lady agent
23. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us today.
It is brilliant to know our team member provided such supportive and efficient service during your call.
Please get in touch if we can be of any assistance in the future.
Kind regards, Tahara @ Lancaster Insurance Services
Good service
Good service. Craig was friendly and professional and Took the time to check the best deal for me.
23. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your experience with us.
It is wonderful to hear that Craig provided such attentive assistance and made sure you received a great rate.
If you ever need any further support, please feel free to contact us.
Kind regards, Tahara @ Lancaster Insurance Services
Very helpful
Very helpful , friendly and answered every query I had regarding my classic car, including providing an Ageed Value quotation.
Would certainly recommend
23. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us your feedback.
It is fantastic to hear how supportive our team was when discussing your vintage vehicle and that we were able to assist with your specialist valuation quote.
If there is anything else we can do for you, please don't hesitate to reach back out.
Kind regards, Tahara @ Lancaster Insurance Services
Excellent customer service and very…
Excellent customer service and very knowledgeable and helpful
22. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
We are delighted to hear that our team was able to provide such attentive guidance and expert support during your recent interaction.
If you ever need anything else, please don't hesitate to reach back out to us.
Kind regards, Tahara @ Lancaster Insurance Services
Very good customer service
Very good customer service . Reasonable prices and easy to sort .
23. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your thoughts with us.
We are delighted that you found setting up your policy straightforward and felt our rates offered good value, alongside receiving top-quality support.
Should you need any further help with your cover, please feel free to reach back out to us.
Kind regards,
Laura @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
It is wonderful to hear that your experience with our team was so smooth and straightforward from start to finish.
Should you ever need anything else from us, please feel free to reach out anytime.
Kind regards, Tahara @ Lancaster Insurance Services
Great service
23. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving us a review.
It is brilliant to hear that you had such a seamless experience with our team.
If you ever need anything else, we are always more than happy to help.
Kind regards,
Laura @ Lancaster Insurance Services
Very good service
Very good service. Person we spoke to was very helpful explaining everything perfectly. Another good year.
Thanks keep it up.
22. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
We are delighted to hear that our team member provided clear guidance and that you’ve had another positive experience with us this year.
If there is anything else we can do for you, please feel free to reach out.
Kind regards,
Laura @ Lancaster Insurance Services
I really hope I never have to make a…
I really hope I never have to make a claim cuz the customer service is an absolute joke. They don't know what they're doing. I spent a really long time on the phone to them explaining my no claims was from another vehicle that I no longer own and they've been chasing me about it for weeks despite me having a web chat and despite me having a phone call explaining all to them and being told it was dealt with still kept sending me emails...
23. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We are truly sorry to hear about the frustration you experienced while trying to get your proof of bonus sorted out and that our updates continued afterwards.
Please pop over to our contact us page so our team can look into this for you and get everything properly sorted out.
We appreciate your patience with us, and we are on hand if you need anything else from us in the meantime.
Kind regards,
Laura @ Lancaster Insurance Services
Very professional and friendly service
22. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is wonderful to hear that your experience with us was so smooth and efficient from start to finish.
Should you ever require any support in the future, we are always here to assist you.
Kind regards,
Vicky @ Lancaster Insurance Services
Excellent company to do business with. …
I have been with Lancaster insurance for several years now and have always been happy with the competitiveness of their quote. Customer service is always very professional and helpful when I have a query. Excellent company to deal with.
22. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is fantastic to hear that you have stayed with us over the years and consistently receive great value along with polite, clear support whenever you get in touch.
Should you ever need anything else from us, please get in touch anytime.
Kind regards, Tahara @ Lancaster Insurance Services
Very easy to get the coverage that I…
Very easy to get the coverage that I need and very helpful
15. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is lovely to hear that securing the right protection for your vehicle was straightforward and that you felt well supported throughout.
If you ever need a hand with anything else, please reach out to us whenever it suits you.
Kind regards, Tahara @ Lancaster Insurance Services
Great service from Mohammad great man.
Great service from Mohammad, very polite and very helpful. Everything explained.
22. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving us a review.
It is brilliant to hear that Mohammad took such good care of you, providing clear explanations and an attentive, courteous approach throughout your call.
Please get in touch if we can be of help with anything else in the future.
Kind regards, Tahara @ Lancaster Insurance Services
Very helpful
I phoned to get a quote for a car I was considering getting, Navi answered and was very helpful
22. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your experience with us.
It is great to hear that Navi was so supportive when you called to check rates for a potential new vehicle.
Please feel free to get in touch if there is anything else we can do for you.
Kind regards, Tahara @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is great to hear that our team was clear to speak with on the phone and that we managed to deliver a competitive rate for you.
Should you need anything else from us, please feel free to reach out anytime.
Kind regards, Rachel @ Lancaster Insurance Services
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.