I spoke to Emma she was very friendly and efficient. Emma walked me through anything I needed explaining and it was a completely pain free experience. I have an extensively modified classic car and... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Emma, was very helpful, explained everything thoroughly and didn’t force my decision. She called back when she said she would and overall the buying of my car insurance was a smooth transaction.
Selskapet har svart
I phoned Lancaster this morning for a quote and ended up buying insurance with them. The gentleman I spoke with was efficient and friendly and the quote was very acceptable. All dealt with quickly and... Vis mer
Selskapet har svart
What A nice company to deal with. The chap was very helpful and informative and talked me through the process of insuring my car at a great competitive price?£179s . I will definitely insure my classi... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Lancaster Insurance Services have been experts in arranging classic and specialist motor policies since 1984. Get a competitive quote today.
Kontaktopplysninger
Lancaster House, Meadow Lane, PE27 4ZB, Saint Ives, Storbritannia
- 01480484826
- customerservice@lancasterinsurance.co.uk
- www.lancasterinsurance.co.uk
4,8
Enestående
31k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us a review.
It is great to hear that our colleague processed everything so efficiently and got your query sorted without keeping you waiting.
Please get in touch if we can be of any further help to you.
Kind regards, Kirsty @ Lancaster Insurance Services
Easy to follow calling instructions
Easy to follow calling instructions! Quick response to my phone call!
The staff member who answered was
Pleasent & very clear with his explanations about the policy i was renewing & costs! on which I made a small saving on!
25. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving us a review.
It is great to hear that you got through to us so smoothly and that our colleague explained your renewal details and pricing in such a clear, straightforward manner—plus it is fantastic that your final cost came out a bit lower.
If you ever need a hand with anything else, please do reach out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
Can not open documents
21. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave a review. We’re sorry to hear that you’ve been unable to open your documents in the format provided, and we understand how frustrating this can be when you need to access important policy information.
We’d like to help get this resolved for you. Please visit our Contact Us page to get in touch with the team, who can look into the issue and provide further assistance. We’d also appreciate any additional feedback you can provide about the document format.
Thank you again for bringing this to our attention. If you need any further assistance, please don’t hesitate to get in touch.
Kind regards,
Laura @Lancaster Insurance Services
Friendly, quick and affordable.
Never have to wait too long on the phone. Quick, friendly, affordable.
25. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your experience with us.
It is wonderful to hear that your phone call was answered so promptly, that you received warm service, and that you secured such an economical deal for your cover.
We are always on hand should you ever require any further support.
Kind regards, Kirsty @ Lancaster Insurance Services
Easy to set up and Bethany Moore was…
Easy to set up and Bethany Moore was very knowledgable thankyou.
25. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your review with us.
It is wonderful to hear that your experience setting up was so straightforward and that Bethany provided such helpful, expertise-led guidance throughout.
If you ever require support with anything else in the future, we are always here to help.
Kind regards, Kirsty @ Lancaster Insurance Services
Good but....
Got to a good price after some hagling. Main niggle was the agent gabbled through the details and had to ask him to repeat or go back - all very rushed.
25. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave us a review.
We are glad you managed to secure a cost-effective deal, though we are sorry to hear that the call felt hurried and that the representative was speaking too quickly for comfort.
If there is anything else you need from us, please feel free to reach out.
Kind regards, Tahara @ Lancaster Insurance Services
After 4 attempts and being cut off…
After 4 attempts and being cut off twice and then eventually getting thru and it taking 40 minutes, the girl was lovely but the conditions she has to go thru is never ending, I’m afraid the time it takes is not good, how many people hang up and go elsewhere, a bad advert for Lancaster
25. september 2026
Svar fra Lancaster Insurance Services
Thank you for taking the time to leave a review and share your experience with us.
I’m sorry to hear about the difficulties you experienced when trying to get through to us, including being disconnected and the length of time it took to speak with an adviser. While I’m pleased to hear that the adviser you eventually spoke with was helpful, I appreciate your concerns regarding the overall time and process involved.
We’d like the opportunity to discuss your experience further and take on board any additional feedback you may have. Please visit our Contact Us page to get in touch with the relevant team and provide further details about your experience.
Thank you again for bringing this to our attention. Your feedback is important to us and helps us identify areas where we can improve our service.
Kind regards, Tahara @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your thoughts with us.
We are delighted to hear that you had such a positive experience with our business.
If you ever need any further support, please feel free to get in touch with us.
Kind regards, Tahara @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your thoughts with us.
It is great to hear that setting up your cover was straightforward, even if running through all the necessary details felt a bit tedious.
Please reach out if you ever require any further support.
Kind regards,
Vicky @ Lancaster Insurance Services
Straight forward renewal
24. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving a review about your recent experience with us.
We are delighted that setting up your continuation for another year went through smoothly and without any fuss.
If you ever need any further help from us, please don't hesitate to reach back out.
Kind regards, Tahara @ Lancaster Insurance Services
Excellent Customer Service.
24. september 2026
Svar fra Lancaster Insurance Services
We appreciate you sharing your thoughts with us today.
Hearing that our team provided a top-quality experience and took good care of you is brilliant news.
Should you ever require any extra support from us, please reach out whenever suits you.
Kind regards, Tahara @ Lancaster Insurance Services
Quick easy renewal Very helpful
18. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving a review about your recent experience.
It is brilliant to hear that you found updating your cover so straightforward and that our team provided such a supportive service.
Please let us know if there is anything further we can assist you with.
Kind regards,
Laura @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for leaving us a review.
It is brilliant to hear that our staff made such a great impression and provided a prompt service.
If there is anything else you require moving forward, please feel free to reach out to us.
Kind regards,
Laura @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us today.
It is great to know that your policy rollover went smoothly and that you were happy with the final cost.
If you require any further assistance, please do not hesitate to reach out to us.
Kind regards,
Vicky @ Lancaster Insurance Services
Very polite member who dealt with me in…
Very polite member who dealt with me in a very professional manner answered and question I had straight forward price was good compared to other company's overall 100% satisfied
24. september 2026
Svar fra Lancaster Insurance Services
Thank you for leaving us a review.
It is brilliant to hear that the agent who assisted you was so thorough in addressing your queries and that you were happy with the quote compared to other providers.
Please get in touch if we can be of any assistance in the future.
Kind regards,
Vicky @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for taking the time to share your feedback with us.
It is wonderful to hear that you had such a pleasant experience interacting with our team members.
Should you ever need anything else, please feel free to reach back out to us.
Kind regards, Tahara @ Lancaster Insurance Services
excellent service
16. september 2026
Svar fra Lancaster Insurance Services
Thank you for sharing your feedback with us.
We are delighted to hear that you were pleased with the high standard of support provided during your recent experience.
Should you need any further help in the future, please feel free to reach back out to us.
Kind regards,
Laura @ Lancaster Insurance Services
Very polite operators
Very polite operators, very easy to understand good value for money very pleased with service thank you
16. september 2026
Svar fra Lancaster Insurance Services
Thank you so much for taking the time to share your feedback with us.
It is wonderful to hear that our team made things clear and straightforward for you and that you were happy with both the overall service and the price of your cover.
If there is anything else we can do to support you, please feel free to reach out to us.
Kind regards,
Laura @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for taking the time to write a review.
It is great to hear that reaching out to discuss your upcoming policy renewal was such a smooth and straightforward process.
If you happen to need any further assistance with anything else, please feel free to reach back out to us.
Kind regards, Kirsty @ Lancaster Insurance Services
Svar fra Lancaster Insurance Services
Thank you for sharing your thoughts with us.
It is brilliant to hear that our colleagues were so well-informed and could deliver the clear guidance you needed throughout the process.
If you ever need a hand with anything else, our team is always happy to help.
Kind regards, Kirsty @ Lancaster Insurance Services
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.