Ladybird Insurance Anmeldelser 

1 169
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

The lady I spoke to was very efficient, patient and helpful, and she took the time to make sure all my needs were met. I don’t usually deal very well with this sort of thing, but she made the whole ex... Vis mer

Vurdert til 1 av 5 stjerner

Ladybird insurance replied to my feedback last time and gave me their email to contact them I did emailed them unfortunately still no reply from them . I’m still waiting for money to be refunded . It... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I would like to give James D a 5 star review because he has been so helpful in sorting out my insurance payments. James took the time to work out my over payments and deduct it form the other payments... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

I called due to an error on my insuramce it was dealt with quickly and promptly in a friendly helpful manner thankyou!! No long waits on the phone and good to speak to a real person not a computerised... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Forsikringsmegler

Skrevet av virksomheten

Ladybird Insurance searches the U.K's largest insurers to find insurance deals that suit your personal needs and driving history.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

1k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 91 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(1 169)

57 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Very bad experience

7. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Vurdert til 5 av 5 stjerner

Ronnie yates

Ace nice price and verry easy to sort out

23. desember 2022
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Vurdert til 5 av 5 stjerner

Perry - Amazing Service

Spoke with Perry, honestly I don’t leave feedback but when someone goes above and beyond I feel like they should receive some recognition, he is one of a kind, amazing customer service skills and made me want to insure with Ladybird

5. september 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your review, we really appreciate your comments about Perry. We will pass on the feedback

Vurdert til 1 av 5 stjerner

Worst insurance broker ever

Worst insurance broker ever. Scammer, I have closed the insurance after two months and they have charged me 50%of the balance , I closed the direct debit and they started drawing money from credit card , I have asked for a closure invoice and they sent me two different invoices with different figures .

31. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong, we will do our best to put things right. I can confirm all of our cancellation fees are made available to all customers prior to purchase. Please see our link https://www.rcib.co.uk/termsandconditions . If you would like to discuss your experience further, please contact help@ladybirdinsurace.co.uk

Vurdert til 1 av 5 stjerner

Do not use this company. SCAMMERS

Do not use this company. You will be charged a large amount of cancellation fees. This company is a scam. I wish I read the reviews first. Lesson learned. Whoever you get car insurance with read the reviews. The automated response is them laughing at you. They know exactly what they are doing and they make their money off cancellation fees. They can just come up with a figure without giving you a break down of calculations. The price also changes once you upload the documents.

18. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your review. We take on board feedback and if something has gone wrong we will do our best to put things right. I would like to confirm that premiums are based on the information provided. If information changes or is incorrect the premium may change to reflect that. Incorrect information can also impact or affect any future claims. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@ladybirdinsurance.co.uk

Vurdert til 1 av 5 stjerner

Shocking customer service.

Just bought a new car so tried to change the vehicle insurance details online kept not recognising the vehicle. Eventually had to phone up only to be told (after 4 failed attempts) that ladybird do not insure electric vehicles. They advised that I should ask for a refund and put me through to a different department. All good or so I thought until I was told I had to pay a nearly £150 cancellation fee. I explained that I didn’t want to cancel and was more than happy to stay but i was told yet again that they couldn’t insure this type of vehicle. I questioned why I was getting charged a cancellation fee when I wasn’t the one cancelling my insurance to be told this was procedure. So please give this company a wide berth unless you can guarantee you wont be changing your vehicle.

15. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your review, we take on board all feedback that has been given and do our best to put things right. Our cancellation fees are included within your documents and are available to view prior to purchase. If you would like to discuss your experience further, please contact help@ladybirdinsurance.co.uk

Vurdert til 4 av 5 stjerner

Best insurance you can get if you have…

Best insurance you can get if you have been unlucky and had 3 accidents in less than 5 years and known where your fault. Still overcharges but at least they are reasonable.

16. august 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for insuring with us and thank you for the feedback.

Vurdert til 1 av 5 stjerner

DO NOT RECOMMEND

Very complicated company structure, very poor customer service. 4 different companies involved not talking to each other. Everything you have to call yourself to different companies and babysit. Do not recommend.

15. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Vurdert til 1 av 5 stjerner

Ignore this company, rude and annoying

Ignore this company they don't know the hell doing when l have spoken customer service for purchasing the car insurance for pay monthly but they've been taken annually payment from my account now lm going to cancel it...
Please be careful whole week fed up with phone call with them no clue what is going on customer service

31. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Vurdert til 1 av 5 stjerner

Rubbish insurance company

I have a car insurance policy with Ladybird. Ladybird Insurance Company and Kindertons (their claim handler) both are rubbish. Do not buy any car insurance from them, they are totally useless when you want to make a claim. Do not make the same mistake that I made.

28. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Vurdert til 1 av 5 stjerner

Don’t bother wasting your time with…

Don’t bother wasting your time with this insurance company. In all the years that I’ve had car insurance no company has ever asked that I take and submit pictures of my car from all angles with the date and time written on a card and placed on the car. In addition they will request DVLA codes and also insist on copies of driving license for ALL drivers, main driver and named drivers.
Be prepared to hand over all your data if you choose to insure with them, otherwise they will take your money and cancel the policy.

27. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your feedback, we are sorry to hear of your experience. If you would like to contact us on help@ladybirdinsurance.co.uk we will be happy to investigate this further.

Vurdert til 5 av 5 stjerner

Mohammed was very helpful

Mohammed was very helpful. He sooke with his manager for me to get the best price.

25. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your review, we really appreciate your comments about Mohammed. We will pass on the feedback

Vurdert til 5 av 5 stjerner

Ani was excellent

Ani was excellent. Great communicator and listener.

24. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you for your review, we really appreciate your comments about Ani. We will pass on the feedback

Vurdert til 5 av 5 stjerner

Cool guy

Cool guy. Information good

24. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

Thank you very much for the review, it’s great to hear things went well.

Vurdert til 5 av 5 stjerner

Very good service

24. juli 2023
Anmeldelse skrevet uten oppfordring
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Svar fra Ladybird Insurance

We always appreciate customer feedback and are pleased to hear you were happy with the service.

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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