krotosaudio.com Anmeldelser 

15
•
TrustScore 3.5 av 5

3,7

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Informasjon om virksomheten

  1. Programvareselskap
  2. også i
  3. Programvareforhandler

Skrevet av virksomheten

Our mission is to change the way people design and perform sound. We’re the creators of award-winning software like Dehumaniser, Reformer, Weaponiser, Igniter, Concept and Krotos Studio, used every day by sound designers, game developers and filmmakers around the world. Our software has powered the sound of titles like Stranger Things, Game of Thrones, The Lion King, Avengers, Captain Marvel, Star Trek, and countless AAA games.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

15 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

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3,7

Alle anmeldelser

(15)

12 anmeldelser i de siste 12 månedene

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Vurdert til 1 av 5 stjerner

An unfinished product and disappointing customer support

I tested Krotos Studio during the trial before 1 September 2026. The software felt very unfinished: the sounds were repetitive, and different requests produced largely interchangeable results. In my experience, it struggled even with basic sound-design tasks and fell short of what the company advertises. It may have potential, and I could have considered returning once it improved, but it is not ready for my needs today.

I forgot to cancel the trial and requested a refund on the day the annual subscription was charged. I have not used the software since the charge, but my request was refused on policy grounds. Support replies felt formulaic and robotic, with days spent waiting for responses.

A more understanding approach could have kept me interested in returning to an improved product. Instead, both the software and the customer service have left me deeply disappointed.

1. september 2026
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Svar fra krotosaudio.com

Hi Konstantin

Thank you for your review and sorry to hear about your negative experience.

As discussed, you opened a ticket with us on Sept 1st and received a response on Sept 2nd giving you the option to appeal. You responded with your appeal on Sept 3rd and we reached out on Sept 4th requesting further details and offering to process your appeal.

You responded with the requested feedback on Sept 17th. We required further details and communicated as much on Sept 17th and 18th. You have yet to respond.

I'm sorry to hear about your disappointment. We have acted demonstrating good will by requesting further details to process your appeal. Supporting creators means providing options as well as doing our best to understand pain points and improve the tools we make. The rest is up to your cooperation.

Vurdert til 5 av 5 stjerner

Great fan of the software

Great fan of the software, I use it almost every day. I like the whole team, they constantly work on new features and their support is great.

8. september 2026
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Svar fra krotosaudio.com

Great to hear, Matyas! Sorry for the late response and thanks for the kind words.

Vurdert til 1 av 5 stjerner

I’d give zero stars if possible

I’d give zero stars if possible. I’ve told them several times to stop emailing me. They simply won’t. I don’t want to use their awful products, they won’t take the hint. They also won’t put an Unsubscribe link in their emails.

24. august 2026
Anmeldelse skrevet uten oppfordring
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Svar fra krotosaudio.com

Hello

Thanks for your review and apologies for the late response.

This seems to be an unfortunate instance of a smaller-scale campaign that did not comply with our mailing platform functionality. Our team is working on fixing this as soon as possible.

We apologise for this inconvenience and will strive to provide better service.

Vurdert til 5 av 5 stjerner

Algo completamente fora do comum

Algo completamente fora do comum. Conhecer as capacidades para fazer coisas inimagináveis, com certeza.

4. juli 2026
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Svar fra krotosaudio.com

Obrigado pelas suas amáveis ​​palavras!

Vurdert til 1 av 5 stjerner

The licensing system is awful

To begin with, I don't like companies that use chatbots, but what bothers me most is that their website doesn't clearly state that iLok is required to activate and use the software. The product page is far too long, and practically at the very end, there's no information about it. Furthermore, it's not in the requirements section (which it is) but rather in "other information" in a small line: "An iLok account (available for free at ilok.com) is required to activate and use the software".

I acquired it through PluginAlliance, where this information is not provided either. I asked them to please include it.

Update: 30-09-2026
A delay in the response?
- Four and a half months!
Is iLok an industry standard for digital audio product license security?
iLok Reviews: 97 – TrustScore 1.5 out of 5
I could post hundreds of negative reviews about this security system, but I’m not going to waste my time on that.

I repeat: when I purchased their product from Plugin Alliance (by the way, I was a good customer and I haven't bought anything from them since.), this information wasn't there, and it isn't (or wasn't) very visible on the official website either.

14. mai 2026
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Svar fra krotosaudio.com

Hello

Thanks for your review and apologies for the late response.

As discussed, iLok is an industry standard for digital audio products' license security, which is something we take seriously at Krotos. This information is included in our product pages and Knowledge Base and is provided to third party partners on the outset of each partnership.

We regret any inconvenience caused by our AI Support agent. We're a small company and their functionality ensures that every customer gets a fast response. We're constantly revising and refining their performance to improve our service.

Vurdert til 5 av 5 stjerner

Excellent sound design plugins with strong service

Krotos remains my go-to for some really strange sound design manipulations that are difficult to achieve with other products... Monster voices, turning your mouth sounds into weapons, inventing flying robots, all that fun stuff. Also good to know they stand behind their products with strong support, a must-have for the sound designers arsenal.

22. april 2026
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Svar fra krotosaudio.com

Hi Greg,

Really appreciate you taking the time to share this. It's great to hear Krotos is part of your sound design toolkit.

We’re all about enabling those creative, out-there moments, so it’s fantastic to know the tools are delivering for you.

Thanks as well for the kind words on support, it means a lot.

Best regards,
Kostas

Vurdert til 5 av 5 stjerner

Amazing Company & Software

As an audio professional, I see a lot of software, but few stand out as unique and special. Krotos is such a company, and their products are amazing. They are very intuitive and user-friendly, but with a complexity that creates detailed and interesting sound experiences. I highly recommend their products.
Les Rothwell
Foley Artist & Sound Designer

16. juli 2025
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Svar fra krotosaudio.com

Thanks so much for your wonderful feedback, Les!

Vurdert til 5 av 5 stjerner

Fantastic software with great support

This software is amazing (Krotos studio PRO)! Its speed up overall workflow. Its simple to use, and got endless possibilities. Also the support is fantastic! Employees of Krotos helped me twice. First i got technical problem with software. After contact with Krotos support they helped me almost immediately. Then i got problem with payments (someone steel my credit card data so i needet to block it everywhere) after that i get my money back from Krotos and they even change for me the model of future payment. This is how it should look in every company. People working in this company got souls. I'm very happy i chose Krotos.

13. mars 2025
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Svar fra krotosaudio.com

So glad we could help!

Vurdert til 5 av 5 stjerner

Insane audio tool

I downloaded this after hearing good things about it, and after 5 mins of just playing around with the software, I am absolutely blown away, Never has it been so easy to make sound effects, even the free version has lots to offer!

6. juni 2023
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

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