Koru Kids Anmeldelser 

723
TrustScore 4 av 5

4,1

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Koru Kids has seamless recruitment process all the way from start (job advertisement) to final recruitment of selected candidate. Very interactive and helpful platform for fixing interviews and fol... Vis mer

Vurdert til 1 av 5 stjerner

I will say i worked for a wonderful Family as a nanny through Koru kids but ive been treated awfully from a payroll side that i will never work for koru kids again! First of all it took 2 mon... Vis mer

Vurdert til 5 av 5 stjerner

We’ve hired a few after school nannies through Koru now, including the latest who was with us for nearly three years while she studied as a mature student at a local university, and she has been amazi... Vis mer

Vurdert til 5 av 5 stjerner

I had a brilliant experience using Koru Kids to find after school care for my son for two afternoons a week. We met with two potentials and all agreed on the nanny we chose who lived nearby and just f... Vis mer

Informasjon om virksomheten

  1. Barnepassbyrå
  2. Deltidsdagsenter

Om Koru Kids

Skrevet av virksomheten

Koru Kids connects you with trained and vetted local part-time nannies. Your nanny will do school pick-ups, play at home, cook and even help with homework. And they can work the hours you need - no more rushing to make the 6pm after school club pick-up.

Contact us at support@korukids.co.uk or via our website.


Kontaktopplysninger

4,1

Bra

TrustScore 4 av 5

723 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 92 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,1

Alle anmeldelser

(723)

69 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Great experience

Have been using Koru Kids for 3 years and we had fantastic nannies through them.
As we need part time (c 10 hours a week) and prefer students /recent graduates who are looking for part time jobs, they typically stay for 6-12 months and sometimes it takes a bit longer to get the right type of person.
But we had truly wonderful and inspiring young people who really connected with our kids.
On a practical side, Koru Kids handle payroll, pension contributions, taxes etc and although you employ nannies directly, they handle all the practicalities.

19. desember 2024
Vurdert til 5 av 5 stjerner

Helpful and prompt

Helpful and prompt, very good quality!

I gave Koru Kids a try after trying out other nanny platforms and interviewed some very good candidates. I even had a brief call with Koru Kids where they advised me what to look for.
Our current nanny has been with us for 3 months, and the process of approving shifts, contracting, pension etc has been smooth and a very easy experience for me as the employer.

25. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Really great concept with quality…

Really great concept with quality Nannies. They also take full responsibility for any issues that may arise and reply promptly on what’s app. We found a 2x Week driving nanny through them to help with school pick ups.

24. september 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner
Logoen til Koru Kids

Svar fra Koru Kids

Hi Usha,

Thank you for your feedback.

Koru Kids is a remote-first company, but we’re always available to support you Monday to Friday, 9:30 AM to 5:00 PM, via email, live chat, phone, or even WhatsApp. For support outside these hours, you can access our 24/7 Help Centre and our Poppin-AI Nanny Assistant.

Looking at your account, I can see that your arrangement is going smoothly. However, if you ever need advice or help, please don’t hesitate to email us at care@korukids.co.uk.

Best wishes, Mando at Koru Kids

Vurdert til 5 av 5 stjerner

Less Complex and Great Process

The application was smooth, the training was well detailed. The company is very organized. Their customer care to their staff is on stand by as well. Great Company performance

16. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 3 av 5 stjerner

Korukids are being very helpful for me

Korukids are being very helpful for me. They response and answer my query quickly. Korukids is a good app for a nanny. And it supports you on every steps during your new jobs and application.
However, Korukids doesn't allow you to give review about the family you worked with and listened to one side only. They should contact Nanny and aks about their story before giving decision.

3. desember 2024
Logoen til Koru Kids

Svar fra Koru Kids

Hi Thao,

It's great to hear how supportive the team were through your application and job search, we're really pleased to hear how beneficial you found the team's help.

Unfortunately after looking in to your account, I can see that you did not promptly complete your First Aid Training/DBS check at the beginning of your employment. The team tried reaching out to offer support with any challenges you might be facing, but unfortunately, we were unable to connect with you. As these things are a contractual requirement of your employment with a family, it is imperative that they are actioned without delay and I am sorry that as a result this meant that your arrangement was brought to an end.

If you do want to reach the team to discuss things further, you can reach us on care@korukids.co.uk.

Best wishes, Mando at Koru Kids

Vurdert til 5 av 5 stjerner

Great Start!

I am fairly new to the company but have found it to be expertly ran. There is help whenever you need and communication is clear and responsive. I have really enjoyed my first experience helping a lovely family. The job suits my situation perfectly

9. desember 2024
Vurdert til 2 av 5 stjerner

Koru kids is ...

The company prides itself in finding those with university or work who want to make extra money a nannying site to look after children. I passed the checks and made a profile and could start looking for families right away.

They don't tell you that families, tend to ghost you and don't respond. I used Koru kids for 4 months and most families wouldn't even bother to respond to my message and interviews would lead to nothing. The company would just send you the typical PR response of "families are busy" but when most don't respond its more than just busyness.

I left the site after finding work elsewhere. the site can work for other people but the model of the site disadvantages nannies more than the parents. Wouldn't join koru kids again imo.

10. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til Koru Kids

Svar fra Koru Kids

Hi there,

Thank you for your feedback. It’s wonderful to hear that you found the application journey smooth and quick.

We’re sorry to hear that you were unable to find a family to work with. We completely understand how frustrating it can be when families don’t respond in time. To help improve the experience for our nannies, we’ve implemented the following:

- A dedicated team to support families in their search, ensuring quicker response times when life gets busy
- Notifications to alert families of any new messages
- Automatic removal of inactive job posts from our platform

Please rest assured that we’re continually working to improve our service in this area. If you have any further feedback, we’d love to hear from you—feel free to email us at care@korukids.co.uk.

Unfortunately, I can't find an account under your name to look into your situation in more depth. However, I would be more than happy to discuss this further with you so please do reach out via email.

Best regards, Mando at Koru Kids

Dette er Trustpilot

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