Kickers Anmeldelser 

5 638
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 4 av 5 stjerner

Shoes are great. Delivery was good. Only (very small) issues were: the suede is a slightly different colour than appears on the website but that's probably to be expected with natural materials. More... Vis mer

Vurdert til 1 av 5 stjerner

You'd think paying what you do for Kickers footwear, you'd get more than a few months wear out of them. And from the brand reputation / success alone, I'd expect better post-purchase help. Not worn... Vis mer

Selskapet har svart

Vurdert til 3 av 5 stjerner

They cancel my order before with the same shoes , while I ask may I put onto the waiting list for the shoes as my daughter like it so much . They refused to do it and said it won’t be restock in short... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

The shoes are excellent quality - well made and also using proper materials, exactly as advertised. They arrived promptly and don’t use plastic packaging. As I live rurally the returns is very easy to... Vis mer

Selskapet har svart

Informasjon om virksomheten


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

6k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 100 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(5 638)

1 007 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Very good communication and…

Very good communication and problem-solving

24. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Vurdert til 5 av 5 stjerner

Quick delivery.

22. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Vurdert til 5 av 5 stjerner

Always buy kickers only shoes my son…

Always buy kickers only shoes my son will wear and are on sale on amazon made up thanks kickers x

12. juni 2026
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Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Vurdert til 1 av 5 stjerner

1* customer service

Ordered some shoes, quick delivery but that was about all I can say that was good!
Email saying refund issued 3rd June.
Still NOT received my refund !!
18 working days later 3 attempt with customer service and still no contact from the Finance Dept.
Would not recommend at all.
I have now had to log a complaint with Trading Standards.
Appalling customer service.

3. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Kickers

Svar fra Kickers

Hi Anne,

Thank you for taking the time to leave a review.

We are sorry to hear your most recent experience hasn't been positive. Can you please respond to the request sent to you via your TrustPilot account?

We do want to look further into this matter.

Kind Regards,

Stephen

Vurdert til 5 av 5 stjerner

I purchased these shoes for my daughter…

I purchased these shoes for my daughter who has wide set feet. The shoes came super fast .She has tried so hard to find the right size, fitting and style for her age . She loves her shoes the quality so far has been amazing.

12. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Vurdert til 1 av 5 stjerner

Poor Customer Service

Unfortunately, the post-sale customer service was extremely disappointing. The shoes were worn only for school over approximately 1.5 years, yet they developed significant quality issues, including holes in the soles. Despite numerous emails and repeated attempts to resolve the matter, the process was unnecessarily difficult and frustrating. While the issue was eventually resolved, the level of customer service fell well below expectations. Based on my experience, I cannot recommend them due to their poor handling of genuine after-sales quality concerns

27. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Kickers

Svar fra Kickers

Hello Abul,
 
Thank you for leaving your review. I am sorry to hear about this experience.
 
I cannot currently locate your account, however I have sent you a request via TrustPilot so you can provide some further details, and we can assist you further.
 
We look forward to resolving this matter for you.

Kind Regards,
Kayleigh

Vurdert til 5 av 5 stjerner

Very good shoes

Very good shoes! I’ve been always buying these for my son. Absolutely love it. The texture and quality is top notch. Would definitely recommend to buy this.

19. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Vurdert til 5 av 5 stjerner

Excellent returns process

Had to return a pair of shoes due to buying the wrong size, return was handled brilliantly and the payment was duly made within a couple of days. New pair arrived within days too.

18. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Vurdert til 5 av 5 stjerner
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Vurdert til 5 av 5 stjerner

Good service

Good service, good shoes

8. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Sue

Vurdert til 5 av 5 stjerner

Great fast service

Great fast service

16. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Vurdert til 3 av 5 stjerner

They cancel my order before with the…

They cancel my order before with the same shoes , while I ask may I put onto the waiting list for the shoes as my daughter like it so much . They refused to do it and said it won’t be restock in short period,I can check by myself if I want . However after one week I find actually they have last one online

15. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello Yee,

We appreciate you sharing your experience. We understand your frustration regarding the order cancellation and the subsequent availability of the shoes. We are reviewing our inventory and communication processes to prevent similar situations.

An email has been sent to you.

Kind regards,
Liam

Vurdert til 5 av 5 stjerner

Quick delivery and great School shoes

Quick delivery and great School shoes

2. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Kayleigh

Vurdert til 5 av 5 stjerner

Fast delivery

Fast delivery, good packaging, and quality item thank you

10. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for taking the time to leave your review. We truly value and appreciate your comments.

We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.

If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Vurdert til 5 av 5 stjerner

Fab customer service at Kickers

I had an issue with my daughters school shoes after 6 months and the customer care team was fantastic in resolving the issue and keeping me updated.

11. juni 2026
Anmeldelse skrevet uten oppfordring
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for taking the time to leave your review. We truly value and appreciate your comments.

We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.

If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Vurdert til 5 av 5 stjerner
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for taking the time to leave your review. We truly value and appreciate your comments.

We are always striving to improve and enhance your shopping experience, and we wouldn’t be able to do this without your valuable feedback.

If you have any further questions or queries, please do not hesitate to contact us, as we will be more than happy to assist.

Kind regards,
Natalia

Vurdert til 1 av 5 stjerner

This is the second pair I have ordered…

This is the second pair I have ordered in 6 months, love my first pair. Ordered the second pair, same size just a different colour, they arrived and were wrongly sized, they were huge about two sizes larger but had the right size inside and on the box. I have returned them but just wanted an exchange but that is where the problem started, apparently they don’t do exchanges, 6 emails on and 2 phone calls 🙄 I have been trying asked for umpteen pictures and even asked to put a tape measure on the sole and take a picture of that as if I was lying, all I wanted was a pair of boots the right size so I could wear them.
Very disappointed in the customer service for an error in the making of a product.

8. juni 2026
Logoen til Kickers

Svar fra Kickers

Hello Valerie,

We appreciate you sharing your experience regarding the sizing discrepancy and the challenges you faced with the exchange process. We understand your frustration with the multiple contacts and requests for information. We are reviewing our procedures to ensure a smoother experience for our customers, especially when product errors occur.

A message has been sent to your account.

Kind regards,
Liam

Vurdert til 5 av 5 stjerner

Ordered and delivered with ease

Ordered and delivered with ease. Great fit and the AI size guide was helpful to gauge the size I would need for my daughter. Daughter loves her new school shoes!

8. juni 2026
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Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Vurdert til 5 av 5 stjerner

Really comfortable sandals

Really comfortable sandals. quick delivery

26. mai 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Vurdert til 5 av 5 stjerner

Good shoes

Good shoes, quick dispatch

26. mai 2026
Logoen til Kickers

Svar fra Kickers

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv