Kelley Blue Book Anmeldelser 

All KBB does for a Insta Cash Offer is lower the value of the car to a price that is extremely attractive to dealers. It’s the “I am desperate” price. Adding insult to this, you have to go to the dealer where they find every reason to lower the price further. Stay far away from this scam. If you can find a family member, friend or just anyone you remotely know sell the vehicle to them at a great price (but higher than KBB Insta Cash Offer) you will feel good about it.

This is the worst website to check your the value of your car. After entering all the details of the car they still do not give you the value. DO NOT WASTE TIME ENTERING DETAILS OF YOUR CAR !!!!

Service is reducing trade-in prices. It used to be that consumers trusted KBB to help them determine the fair trade or resale value of a car. Now, what KBB does is provide obscenely low cash offers AND broadcast those obscenely low offers to every dealership in your local area. As a result, you not only get spammed by every dealership, you also lose out on fair offers for your car because ALL of these dealers know that KBB sent you with an obscenely undervalued offer, so they can offer you one or two thousand above that - or even less than the KBB offer - and appear "generous" when, in fact the trade-in value of your car was much higher. Reported this to the FTC.

In my case, every other "Book Value" service valued my car at several thousand dollars more than KBB. I also checked around on the used car prices and private seller sales prices of the same model car - again several thousand higher than KBB.

Pretty unhappy that I can no longer get the value of my used car....JUST FOR ME. The idea that I want to be solicited with offers is INCREDIBLY invasive. Do not FORCE me to receive solicitations. This practice completely devalues your site. I also want to point out that after completing a review on their site....I COULDN'T POST it. I guess my low star rating was something they didn't want to be seen. REALLY disappointing. It makes me no longer trust their valuations...clearly they sold out for ads and leads.

KBB customers are the most uneducated people ever. Stop complaining about the calls that you are getting from dealers when YOU provided the phone number. Excuses like "I did not know that they will send my information to multiple dealers" are plain stupid especially when there are multiple places on the KBB offer that states that you WILL be contacted by dealers, including in the Terms and conditions at the end that KBB REQUIRES to click on to make sure that you read them! Also DO NOT mark your car as perfect when it is not! 99% of the complaining customers here misrepresented their cars drastically and love to complain when the dealers find out their lies and shenanigans. Play stupid games win stupid prices....

Kelly blue book appraised my jeep at 1495. So I set up a appointment at a dealership. The first thing the manager asked is why it's on a trailer then wouldn't listen. He didn't even check it out and said we didn't want to know what he give us. Well I said I did, and he offered 100. That was a huge waste of my time. Also I feel very disrespected on how you didn't even take the time to actually look at my vehicle. Will never use kelly blue book again.

12K lower than Black Book
10K lower than CarFax
9K lower than Edmunds
14K lower than local similar vehicles listed on Autotrader.

No question KBB is VERY dealer friendly and basically a scam for consumers.

Poor search tool with inaccurate or missing information

Hello
I will permanent remove negative reviews form your business profile and replace them withe positive ones

On August 8th, I began helping a friend who needed to buy a new car and sell her old one (mechanic said he wouldn't advise fixing it anymore). We completed a request for Kelly Blue Book to value the current car so she could get an idea, for budgeting purposes, of what to expect in terms of sale price/trade in value. Just received the KBB response today -- September 10th -- after my friend's been driving her new car for over a week! If it takes 32 days for KBB to provide a valuation, why bother? In today's car market, you have to move quickly or new car options are snapped up and you must then wait weeks for another shipment to arrive, often from overseas. KBB was a major disappointment.

No good service

The book values are completely out of sync. Seems like it’s being manipulated to help banks and insurance companies from having to pay for actual daily market values. I’d like to go to this magical KBB car lot and buy cars at the prices they value them at.

Went to get an Offer for my Truck 2021 with less than 5K miles. Got an offer over 1500 less than what carmax offered and had multiple dealers trying to get it at that price. KBB is out to assist the dealers make the most profit, and the consumers get screwed. Never using KBB again.

Completely unusable to check the value of your car. So disappointed.

KBB is the ultimate "bate and switch". They give you your car value and lead you to believe you'll get that at participating dealers. You'll be lucky if you actually come within 80% of their value. Beware!

The "Cash Offer" is never what you end up with. A hook to get you into the dealership. Our car was all that we indicated and pristine as the evaluator told us many times but the final offer we received was $1000 less.

This site is a SCAM. They always undervalue my car by thousands of dollars. I was curious about the "instant cash value," so I clicked on it. That offer was even less than the trade-in value, and they immediately sent my information out to dealerships who blew up my phone with calls, texts, and emails, expecting me to jump at their low-ball offers and waste my time with appointments.

The dealerships actually have a KBB LIAISON on staff. The whole thing is a scam. Now that it's been about a week since I looked at the instant cash offer, and I haven't considered any of KBB's associated dealership offers, they have lowered the already LOW trade-in value of my car by $2,000 and won't even show me the private party amount. It says that the information isn't available at this time. I put another car in, and it shows the private party value.

The date of this review is July 18th, 2023, but I've been using this site on and off for about two years now. This is the worst it's ever been. It is not a friend to the consumer. This site is geared towards helping the car dealerships (Kelley Blue Book's business partners) cheat regular people out of their vehicles by under-valuating them.

This site is a SCAM, and I do not recommend it.

So when you look up a "fair" price from the dealer, they show you $63,000+, but when you put the same exact car details as "my car value," they show you $45,000... that's almost $20,000 less than the, supposed, fair price. How is that a fair price then? Seems like KBB is a scam, made for dealers to profit of the unsuspected public. I would not recommend using KBB to anyone trying to get the real market value, and I would not recommend working with a dealer that is trying to take your trade at or around KBB pricing.

Zip code not accepted page not found spent over an hour on this site and got nowhere