Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

If I could give a score it would 100x negative. I was charged twice for a year. I have tried for a year to get it refunded with no luck. They stall, it says respond, you can't respond so then they c... Vis mer

Vurdert til 1 av 5 stjerner

Awful scam company, won't cancel a 1m rolling subscription just keep taking money from my account, only way to cancel is through customer services and they refuse to cancel & just keep offering 2 free... Vis mer

Vurdert til 1 av 5 stjerner

Ho acquistato 5 videocamere l’anno scorso e dopo 12 mesi , per farle funzionare, ricevere avvisi d’intruzione, mi costringono a pagare un abbonamento. Chiaramente non accetto. Una volta aperta la ap... Vis mer

Informasjon om virksomheten


Kontaktopplysninger

1,7

Dårlig

TrustScore 1.5 av 5

49 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

1,7

Alle anmeldelser

(49)

26 anmeldelser i de siste 12 månedene

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Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Absolute shambles now since Kami took…

Absolute shambles now since Kami took over. Would not recommend, they now stop you from watching more than 90 seconds without you subscribing. Even though I use an SD card and have been for year when they used to be YI Home. I will be ripping out all 5 cameras and using a reputable product instead.

28. desember 2025
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Vurdert til 1 av 5 stjerner

Such a scam

Such a scam, the Ui tricks you so easily into signing up for the cloud service it should be illegal! horrible experience

24. desember 2025
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AVOID AT ALL COSTS

AVOID AT ALL COSTS
Been using their cameras for years have over a dozen but now almost totally useless unless you sign up for cloud services. Latest trick is to bombard the app with adverts, then have a 90 second viewing window and the feed stops. Total ripoff now.
AVOID LIKE THE PLAGUE

22. desember 2025
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Vurdert til 1 av 5 stjerner

Do not recommend

Do not recommend. We bought a Kami baby monitor so we could watch our baby and connect their monitor to our google home system. It worked one time, and then after about a month, we noticed that the sound didn’t work. When we contacted Kami, now Yi, they insisted that they never even made a baby monitor and that the only way to get sound was to upgrade to their premium subscription. We have now had the camera for three years and actually had to buy a separate sound baby monitor to hear our child. The app only got slower, increased advertisements and finally, now, they have a limited viewing time. Of our baby monitor. Its completely useless as a baby monitor and completely useless as a security camera. I don’t even think their premium version would be worth it as their customer service is truly terrible. They don’t help, just try to persuade you to buy more.

Would not recommend.

21. desember 2025
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Vurdert til 1 av 5 stjerner

Avoid Kami's deceptive practice

I have had a Kami camera for sometime but will replace it as soon as possible. As others have experienced I was double charged and Kami wanted avoid returning unauthorised bank transactions. The result it cancelled payment cards and a bank investigation.

10. november 2025
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Vurdert til 1 av 5 stjerner

Dishonest company

Took 2 payments said they would not charge for following year however tried to take payment a year later then when I questioned them said we can run it till march 2026 but have still not done that and will not answer emails. ROBBERS

29. september 2025
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Vurdert til 1 av 5 stjerner

Aware, avoid

I bought 7 Kami/Yi cameras from Amazon, which are all basically landfill now. Their app spams you with 30 second adverts *every* time you want to check a camera, and they lock you into subscription models (I had to get Google to get me out of my trial). Initially good, but now scammers. Avoid.

29. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Yhome Ads

Way Too many ads,cant open directly the yhome app specially in case of emergency cause of ads,pls get rid of that

8. august 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ho acquistato 5 videocamere l’anno…

Ho acquistato 5 videocamere l’anno scorso e dopo 12 mesi , per farle funzionare, ricevere avvisi d’intruzione, mi costringono a pagare un abbonamento. Chiaramente non accetto. Una volta aperta la app , per visualizzare il video solo in diretta, nonostante avessi le schede micro sd, ti costringono a vedere prima la pubblicità.
Non acquistate niente, sono truffatori.
Inoltre, se invii solleciti al loro servizio clienti, ti risulta in cinese. Azienda assurda.

4. juni 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

JUST DO NOT BUY KAMI OR YI!

JUST DO NOT BUY KAMI OR YI!
You pay for the camera and they make you watch several ads before you can even access the camera's. Or they charge you monthly which is a day time robbery. Just buy Eufy or some other company.

30. juli 2025
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Vurdert til 1 av 5 stjerner

Would do zero stars if I could

Would do zero stars if I could. I was happy a year ago, and foolishly recommended them to family members. Now they moan about the constant ads and popups you have to go through just to use the thing. I don't want a subscription, but I do think that if you pay money for something, you should be able to use it without putting up with this bombardment. Would never recommend again.

23. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Liars and thieves

The cameras are the worst on the market. They force you to use their paid AI service. Today, the SD cards in all the cameras also stopped working to force me to pay.

5. juli 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Awful

Awful. Bought camera system as it seemed professional, but you have to watch game adverts before you can get to the camera feeds.
The Ai kept telling me my cat was a human, so shut that feature off.
Their hardware is good, but the app is a trap that constantly begs for money.

As for consent options, allow at least an hour if you want to uncheck the options for them not to sell your data. (You have do do this frequently as it often just resets)

25. juni 2025
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Vurdert til 1 av 5 stjerner

Could service Scam

I have had the YI cameras for around 7 years with just a few glitches but pretty happy with the cameras.
The issue I have and think it is a BIG SCAM is when I first got the cameras I had 6 second cloud recording. About a year ago I needed to view longer recording so purchased a cloud plan.
A year later I canceled the plan and now I can't get the 6 second cloud viewing and add, after add just pop up repeatedly.
I did contact them and they stated the 6 second cloud service only.comes with a subscription? Well why would I need a subscription for 6 second recording when the cloud service is full recordings?
They then stated they never gave 6 second cloud viewings and I'd need to repurchase a subscription to get the 6 seconds and remove the adds.
Funny how I had the 6 seconds for years until I purchased and then canceled my subscription service for full recordings.
Stay away from Kami, and I guess YI cameras if they use the Kami cloud services.

8. januar 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This company is HORRIBLE

This company is HORRIBLE. We canceled them because they were terrible quality. They decided to randomly restart my subscription from 2022 on their own and charge me! I got my money back from my bank but now they refuse to cancel the subscription that they started on their own. They said that they did cancel it but they absolutely did not. And now they just keep offering me a new camera. I dont want a camera. I will never use YI cameras or Kami again!

2. mai 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Stay away from this subscription…

Stay away from this subscription service. I canceled my free trial but was charged the $50 anyway. When I made a complaint I was asked if I would accept a $25 refund and 2 free devices. I agreed but I only received a $20 refund and NO free devices. I have tried to contact customer service 3 times with no response. My advice would be to not try the 3 day trial because you will be charged even though you canceled the subscription. STAY AWAY FROM THIS COMPANY!!!!!!

6. mars 2025
Anmeldelse skrevet uten oppfordring

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