Just go Motorhomes Anmeldelser 

Everything went as it was supposed to, easy pick up and drop off, might have been because it was a quiet time of year but in all I would definitely use just go again.

Good customer communication, staff very friendly, walk around the motorhome was very informative with clear instructions.

Fantastic service at great prices very helpful I will definitely be booking again I would give 5⭐️ but they was 1 issue with the hot water not staying hot in the Campervan everything else was great

Said they were open. Drove over 40 miles to see a motorhome but were turned away but rude staff saying they were busy and we could come again later. Do NOT come again later.

I hired a campervan from Just Go for two weeks starting 12 November. While the experience began positively — with responsive pre-booking communication and a clear, friendly handover — things quickly went downhill once the trip started.

As a first-time campervan renter, I relied heavily on Just Go to provide a vehicle that was genuinely fit for purpose for a two-week winter trip. Unfortunately, that didn’t happen.

The van supplied was very basic and lacked several features commonly shown in Just Go’s marketing imagery (awning, oven, microwave, toaster). While the company later stated these are not included in the specific model I booked, this was not made clear at the time and was disappointing when collecting the vehicle — especially when better-equipped vans were visible on site.

The biggest issue was gas. The van was supplied with a single small 6kg LPG bottle, which ran out after just a few days. As heating and cooking both rely entirely on gas, this caused significant stress. I spent a full day trying to find an LPG refill station in an off-season location, and as a result I avoided using the heater properly and slept in a very cold van on multiple nights.

What concerns me most is the lack of support. On the day I ran out of gas, I phoned the support line and was told someone would call me back to arrange a solution. I followed up again several hours later and was reassured a call was coming. No one ever contacted me. Being left completely unsupported in winter raises serious concerns about how Just Go would respond to a more critical issue.

In their reply, Just Go explained that renters are expected to refill gas every 3–5 days in winter and that this applies even to larger vehicles. If this is the case, it should have been clearly explained at handover, particularly to a first-time renter. It wasn’t. The expectation that customers simply “figure this out” on the road is unreasonable.

The company response does acknowledge poor communication and incorrect advice from staff, which I appreciate. However, no compensation was offered for the lost time, discomfort, or lack of support experienced during the hire.

Overall, this felt like a missed opportunity for good customer care during what should have been a quiet time of year. With clearer guidance, better vehicle matching, and reliable support, this could have been a very different experience.

I would recommend Just Go only to experienced campervan users who already understand gas systems and winter travel — not to first-time renters looking for reassurance and support.

had a fantastic holiday but let down by the company and condition of the motorhome.
Stall awning another response about our issues.

Motorhome lovely. Collection very slow and put us behind on our travels - most of which could have been done before the day.

Great service from everyone

My wife and I were very happy with the whole experience of renting a motorhome for 5 weeks from "Just go". Advance booking & payment was easy; a friendly welcome and hand-over at Redhill Farm; the vehicle was clean and modern; the hand-back was quick and easy.
There was slight damage on a bumper bar during our rental, but I was charged only 10 pounds! (Amazing, I was scared I'd be charged hundreds.) Indeed, the nice lady at hand-back refunded my 50 pounds that I'd prepaid for a easy Drop-Off service since I had filled the gas bottle, water tank, AdBlue and diesel tank myself (I'd forgotten I prepaid)!

Friendly staff, the motorhome was really nice. I wish they had more staff at the registration for the height season. we waited for almost an hour and half. But really good support on the motorhome, definitely will come back.

Es la segunda vez que viajamos con justo go y el servicio...atención...estado de los motorhome todo impecable..
Realmente un 10 en todo

Booking, pick-up and drop-off experience was A-one. Also very helpful staff in Edinburgh Branch who went out of their way to assist us planning our entire trip by providing us with hints, web-sites and maps which really helped our forward planning and also during our trip. Well done and thank you to these two very special ladies.

Van was fine.
Negative points
No door mats for in and out.
No baskets to stop crockery etc crashing around in the cupboards.
Pillows were the cheapest available. We purchased what was missing and left it in the van. Hope the next customer benefited!
The most annoying aspect was a fleet manager talking box that commented in a young patronising voice so accelerating on a motorway slip lane to match the speed of the traffic you would be told to “go steady”. Waiting for the gate to open at the depot we were told penalty warning and then penalty issued. It was frustrating. Wouldn’t rent from them again unless the spy in the cab was disabled

Excellent motorhome, clear and well presented information. Highly recommend.

Great holiday in the motorhome. Added extras such as tea towels, dishcloth etc would be very helpful and prompt pick up times would also be good. Other than that everything else was good.

I felt disgusted and scammed by this company. The vehicle I booked, and went to view well in advance of the pick up date, was not the vehicle I ended up receiving. They gave me a vehicle about half the size I ordered. They claimed its on the small print they can do this, no apology.

Stay clear of this company if you font want let down badly

The van was great the woman that showed us the things to know in van was grest

Being let down by a competer of yours last minute. You guys where brilliant. Got me a van for Silverstone