J&S Accessories Anmeldelser 264

Visited cardiff store. Friendly and helpful staff, was nice to be greeted when I entered. Tidy choice of clothing and helmets but could do with having a slightly bigger footware selection. More than happy to use again. Thanks.

Used J&S at Finedon to purchase a Cardo Edge. Jonny very kindly fitted the system into my Shoei lid and it works a treat. Great service and much appreciated

Had no problem glad I didn’t listen to the bad reviews!! Will be ordering again

Birmingham Store.

Had nothing but great experiences with J&S. Purchased some boots from here, even tried them on in store, but after getting home and trying them on again, they just weren’t quite right. Contacted them to see if I’d be able to bring them back, was told absolutely no problem, whenever I’m ready, just bring them back in and they’ll either refund or swap them for the correct size.

Really pleasant staff, knowledgeable about the items they sell and put you at ease when making purchases.

I bought a new flip crash helmet at the Braintree store today. The two guys that helped me with my purchase were brilliant. They made sure it fitted me correctly and talked me through the features of the helmet. I also purchased a Pinlock Anti fog insert which they attach for me. They even installed my intercom, speakers and microphone.

Truly top notch service. If I need anything else I will definitely return to the Braintree Store.

I didn't buy from them a few weeks back because of the so so reviews. Yesterday I saw a great deal on a RST hoodie on their website and thought screw the reviews I'm trying them. So glad I did because the item turned up in less than 24 hours and was exactly as described. No issues whatsoever and I'll 100% buy from them again.

Twice in New Malden store. Knowledgeable and helpful staff who seem serious about providing customers what customers need. Gave me lots of time, answered lots of questions. Good selection of stock in store. Ordered a Richa jacket online; it arrived two days later.

Good company and very good products especially for bikers but unfortunately they use DPD UK for delivery and Dpd uk are one of the worst delivery company’s our there

Ordered a t-shirt on the 14th March had no update 19th so contacted them to be told they are struggling to find it ?
Asked them to cancel buyers beware !!!!
Advertised items they haven't got .

Awful experience. Was sold a new helmet that was actually manufactured in 2010. When I took it back the manager told me that shelf life starts from when you wear it! This helmet had been on display so was well out of its shelf life. I was also told if they took all helmets that were old off the shelf they would have no stock. I emailed J&S and was told on 14th Feb that an area manager would contact me within 48 hours… it’s now the 21st and no contact. I find it unbelievable that they are selling helmets that were manufactured 15 years ago when we are told they have a maximum shelf life of 3-5 years and will never buy anything from there again.

Absolute awful place. Do not buy a phone holder if you want to waste £100. The quad lock they provide is faulty. The customer service I had received was terrible. They lied over the phone about getting a voucher for a faulty phone mount and when I got there they said they can’t take it back as it’s broken. It was obviously broken before I had tried to mount it on my bike. Do not go here if you want to pay way more money than you should. Horrible place to shop for expensive items.

Fantastic place but when I checked (stupid me for not doing so) I paid 40% more for items that I could have bought from alternative shops cheaper, and even the market value of said gear actually is cheaper than what they charged IE helmet they sold for £279.00 sells almost everywhere for £199 yes from shops? Gloves I paid £40? £25 in other bike shops, I trusted them to help me not sell me gear at over inflated prices, even my mate informed me he bought £150 water proof boots that wasn't waterproof..... Like I said staff are great but it looks like I'm paying 1/3rd extra for that advice,

Absolutely shocking service, the live chat person was unprofessional. Ordered an item worth £150 which was around 3 days out of its warranty and they refuse to do anything. I even offered to pay to get the item fixed and they didn't want to know. They said they don't offer to fix it out of warranty because they want you to buy the item again. Contacting financial provider instead to explain the situation.

Quick postage, helpful staff. Good range of motorbike clothing. Enables you to try and compare the best motorbike clothes for yourself. Highly recommend looking.

Just purchased some really nice RST short boots, sent them the link for price match as I saw them £30 cheaper elsewhere, discount code sent to me within hours and I purchased online, order sent out immediately and I received the boots next day! Overall very happy 😊 thank you

Useless, website promises a price match so provided an email showing a competitor price and offered the chance for them to match. After six emails taking three days they refused to price match breaching their own policy. I can’t stress enough this was for a Arai quantic dark citizen, very specific all the way through the communication. Complete waste of time use one of the many other competitors. Helmet now ordered from helmet city and delighted with the price.

J&S Accessories Finedon
I bought a helmet from them but also got a cheaper price from the online dept and bought that hoping to return the shop bought one.
I didn't realise that there were two different return policies for online & in branch purchases. Though I was wrong and adamant that i was right they stayed calm and helped me. Very professional attitudes from the guys & they went above & beyond to help me.

Five stars!

J&S NOTTINGHAM, I travelled from Chesterfield today to buy a considerable amount of new bike gear, including a helmet. Sadly there were four young boys working here that thought they were in a school playground, belching and deliberately up phlegm. I am no prude, behave like that with your mates, but we were customers looking to buy safety gear for motorcycling.
Not only that but when two of these kids were selling a helmet to a guy, they gave him duff advice on helmet fitting, which was completely wrong. Then after he went to pay for ot one pumped hod arms and shouted yeeesh! As if winning a Basketball match in some cheesy American B-movie.
I raised their attitude with them on the way out, and spoke to a female member of staff (who paid lip service with a leveled of disintetest).
The manager picked up that we were unhappy and did follow us out to speak with us. He explained one of the lads was newly employed, but if so surely he would be seeking to be better than the others, tbh, being worse would be difficult.
The manager offered to give us some money off if we returned, today or any other day, he did not want a poor review, but sadly money was not an issue, their behaviour and disrespect was. I live by my code and it's not one of accepting poor and rude behaviour.

I've been renewing a lot of my kit (clothing & helmet) at this store recently. I had a manufactuing defect with a new jacket - zip broke and stitching came apart after just a couple of weeks wear. In store they correctly offered a replacement or credit. Not confident with replacing the product I opted for the credit against something "better". Staff were really knowledgable on the ranges and I ended up ordering in a new Dainese as the colour option I wanted was not in stock. Just a couple of day later I picked it up in-store. Professional team as always and a special mention to the chap with the big beard (sorry don't know his name) for all his patient help choosing my new jacket.