Quality was great of materials. The assembly instructions were ok for individual blocks but poor when it came to assembly of the block to the car! All in all not bad
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Fast shipping, yes; great package, yes; good quality, yes but customer service not that good here is why. I ordered 3 mystery boxes of the same price range at 3 different times, they say they... Vis mer
Selskapet har svart
I am so excited to have discovered JMBricklayer! I was looking for a way to relax and enjoy a few hour here and there. I have brought several one and they continue to impress with the quality, creativ... Vis mer
The build was interesting and challenging. This is not a build for beginners. I love that the light kit came with the project and the design was built to accommodate wiring. There was a lot of detail... Vis mer
Informasjon om virksomheten
Om JMBricklayer
Skrevet av virksomheten
JMBricklayer is a brand that specializes in selling Lego-compatible building block sets for ages 14 and up. Whether you are a novice, an enthusiast, a seasoned player, a reviewer, or a MOC designer, our doors are open for you!
What We Offer:
1. A minimum discount of 15%: "JMBVIP15%" (applicable to all non-discounted items within our online store), and you can also request discounts for our Amazon stores in the US, DE, UK, and CA by messaging us.
2. Monthly discounts of up to 35%: outstanding deals throughout the month to help you save big and shop happily.
3. Maximum discount of 60%: a reward for our top 2 & 3 position monthly group contributors.
4. Free prizes: awarded to our top 1 group contributor and monthly giveaway winners.
5. Free newly-released products: sign up to become a JMB member to enjoy the benefits. (https://bit.ly/42BunR1)
Let's delve into the world of building blocks 🧱🧱 and beyond
What We Offer:
1. A minimum discount of 15%: "JMBVIP15%" (applicable to all non-discounted items within our online store), and you can also request discounts for our Amazon stores in the US, DE, UK, and CA by messaging us.
2. Monthly discounts of up to 35%: outstanding deals throughout the month to help you save big and shop happily.
3. Maximum discount of 60%: a reward for our top 2 & 3 position monthly group contributors.
4. Free prizes: awarded to our top 1 group contributor and monthly giveaway winners.
5. Free newly-released products: sign up to become a JMB member to enjoy the benefits. (https://bit.ly/42BunR1)
Let's delve into the world of building blocks 🧱🧱 and beyond
Kontaktopplysninger
Room301B306, Yousuowei Building, No.2000, Jiaxian Road, Gangtou Community, Bantian Street, Longgang District, Shenzhen, CN 518129, 518129, shenzhen, Kina
- +86 755 28364041
- support@jmbricklayer.com
- www.jmbricklayer.com
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Svar fra JMBricklayer
Thank you for your positive feedback and recommendation. We are delighted to hear that you are satisfied with our kits and service. Your support is greatly appreciated.
If you have any further comments or need assistance, please do not hesitate to reach out to us.
Rock Starsl
They are always very helpful, when I ask questions. They are always pleasant and very knowledgeable
8. mai 2024
Svar fra JMBricklayer
Thank you so much for your feedback and comment! We’re thrilled to hear that you find our team helpful, pleasant, and knowledgeable.
Your satisfaction is our top priority, and we’re always here to assist you with any questions you may have. We appreciate your support and look forward to serving you again!
Svar fra JMBricklayer
Thank you for your feedback and comment.
We appreciate your recognition of the quality of our products and our customer service. In the future, We strive to continually enhance our offerings and ensure customer satisfaction.
If you have any further comments or suggestions on how we can improve, please feel free to let us know.
Awesome builds
Awesome builds, shipping moderate other than that way cheaper than name brand L&^%% if u get the hint...More BANG for ur buck
26. april 2024
Svar fra JMBricklayer
Thank you for your fantastic feedback!
We're glad to hear you enjoy our builds and find them a great value. We always strive to provide the best quality at a competitive price.
If you have any further comments or need assistance, feel free to reach out. Happy building!
The site could definitely look a little…
The site could definitely look a little more official. I honestly was hesitant putting a credit card in at first because the site is very underdeveloped. It is easy enough to navigate though. I also think there shouldn't be a fantastical idea theme that has a bunch of random themes under it. I missed out on seeing those sets because I never clicked to open it up. The site itself could definitely be better!
3. mai 2024
Svar fra JMBricklayer
Thank you for your feedback! We appreciate your honest review.
We understand your concerns about the site's appearance and navigation. We'll take your suggestions into account to improve the overall user experience and make the site more professional and user-friendly. Your input helps us to continuously enhance our services.
If you have any further suggestions or concerns, please feel free to reach out to us. We're committed to providing the best experience possible for our customers.
I had 3 items on this order
I had 3 items on this order. One out of the three was the wrong item. I reached out and they have not resolved the issue after telling me they were goong to look into it. Still waiting almost 3weeks now and nothing. I have reached out again and nothing.
1. mai 2024
Svar fra JMBricklayer
Thank you for your feedback and comments.We are sorry for the bad experience cuased.
We have investigated the issues you mentioned. On May 6th, we received your first email inquiring about the order status, our support customer team responded within 24 hours by email. Similarly, in May 9th, we also received your second email, and our support team replied within 24 hours by email. On May 14th, we received your third email, our customer manager Shmey sent you an email via vip@JMBricklayer.com. Have you received the email we send to you? If not, please check your spam folder.
As for the wrong item you received, please do not worry, it not the wrong item, it is the free gift we send to you. The remaing one product you purchased is unavailable on US Amazon, it has been arrange for shipping to you from China.
We apologize for any inconvenience caused and appreciate your understanding. Our customer manager will send you an email shortly, so please check your inbox. Thank you again for your understanding and patience.
Great company, great customer support
JMBricklayer has a very great customer and partner support and provides a very large and varied product range. I would recommend this company without hesitation.
25. april 2024
Svar fra JMBricklayer
Thank you for your positive feedback and recommendation!
We take pride in offering excellent customer and partner support, as well as a wide range of products. We're delighted to hear that you had a great experience with JMBricklayer.
If you need any further assistance or have any suggestions, please feel free to let us know. We appreciate your support and look forward to serving you again in the future!
I experienced customer service.
I ordered several sets. After completion of the payment I received an email that two sets weren't available at that moment. The company made an attractive offer instead. I'm pleased with the commercial solution but it took a lot of emailing and time! Bottom line: in my experience they strive towards good customer service. To me that's the most important.
28. april 2024
Svar fra JMBricklayer
Thank you for sharing your experience with us. We apologize for any inconvenience caused by the sets out of stock after payment.
We're glad to hear that you found our commercial solution attractive and that we could resolve the issue satisfactorily. We appreciate your feedback and understand the importance of good customer service.
If there's anything else we can assist you with, please let us know. Your satisfaction is our priority, and we look forward to serving you better in the future.
Fast and safe shipping along with bonus…
Fast and safe shipping along with bonus freebies! Love this company!
19. april 2024
Svar fra JMBricklayer
Thank you for your feedback! We're glad to hear that you appreciated our fast and secure shipping, as well as the bonus freebies.
We strive to provide the best experience possible for our customers, and we're delighted that you love our company. If you have any further comments or suggestions, feel free to share them with us.
Your satisfaction is our priority, and we look forward to serving you again in the future!
I have been so impressed since finding this fun company!
I have been so impressed since finding JMBricklayer as most of all it's so much fun for me and all of my family and this is a company that we can trust and they care about customer service which is rare these days. The products are awesome quality and there is something for everyone. I'm so glad that I came across this enjoyable site!
25. april 2024
Svar fra JMBricklayer
Thank you so much for your feedback and comment! We are thrilled to hear that you and your family have been enjoying our products and that JMBricklayer has left a positive impression on you.
We take pride in delivering excellent customer service and offering a wide range of high-quality products for everyone to enjoy. Your trust and satisfaction mean the world to us, and we are grateful for your support. We look forward to continuing to provide you with an enjoyable shopping experience!
If you have any further questions or need assistance, please don't hesitate to reach out. We appreciate your support!
Good alternative to LEGO
Have bought alternatives to Lego before. All had many missing pieces.
Thought I would try JMBricklayer
Bought the warship and was impressed by the detail. All parts and pieces were in package.
Might add though. The base has a sticker with BASEMARCK
BATTLESHIP.
(Maybe it is a play on words? But for future, maybe had a Bismarch sticker as that is what the ship is supposed to be.
Besides that. I will probably buy another JMBRICKLAYER set
18. april 2024
Svar fra JMBricklayer
Thank you for choosing JMBricklayer and sharing your experience with us!
We're thrilled to hear that you were impressed with the detail and that all parts were included in the package. We appreciate your feedback regarding the sticker on the base and will definitely take it into consideration for future sets.
We look forward to having you as a returning customer and hope you continue to enjoy our products.
It is great.
15. april 2024
Svar fra JMBricklayer
Thank you for your feedback! If you have any suggestions or further feedback, feel free to let us know. We appreciate your support!
Svar fra JMBricklayer
Thank you for your feedback! We're glad to hear that you find our website easy to use. We strive to make the user experience smooth and intuitive. If you have any suggestions or further feedback, feel free to let us know. We appreciate your support!
The cement pump truck is my favorite
The cement pump truck is my favorite. The quality and look is amazing. It went together so easily. I believe it is better than any other brand.
8. april 2024
Svar fra JMBricklayer
Thank you for your comment and kind words! We're thrilled to hear that you love our cement pump truck. Delivering top-notch quality and ease of assembly are always our priorities.
Your satisfaction means the world to us, and we're honored to be your preferred choice. If you have any other comments or need assistance, feel free to reach out.
We truly appreciate your continued support and look forward to serving you in the future.
I'm happy and satisfied
Fast delivery, sufficient quality of bricks, no missing parts, and an unexpected little present
28. mars 2024
Svar fra JMBricklayer
We appreciate your feedback! We are thrilled to hear that you were satisfied with the fast delivery, quality of bricks, and the fact that there were no missing parts. We're glad you also liked the unexpected little present too. Thank you for choosing us!
We truly appreciate your continued support and look forward to serving you in the future.
Svar fra JMBricklayer
Thank you for your feedback! We're delighted to hear that you're pleased with both the quality of our products and our communication.
If you have any other questions or need further assistance, please feel free to contact us. We are more than happy to help and answer any queries you may have. We look forward to your next order!
Build is stalled
The harp ball factory build is stalled. I am waiting for you to reply with advice since the gears dont turn smoothly
22. mars 2024
Svar fra JMBricklayer
Thank you for your feedback and comments. We apologize for the issues you encountered while assembling the product.
We received your email on the Mar.30th, which coincided with the weekend, resulting in a delayed response. As soon as the weekend ended, we promptly forwarded your concerns to our technical team, and updated this progress to you via email on April 1st.
Furthermore, due to the traditional Chinese Qingming Festival holiday, we just resumed normal work today and have received a resolution. Our support team has emailed you with detailed troubleshooting steps, please check your inbox.
In the future, we are committed to improving product quality to ensure a better customer experience. We apologize once again for any inconvenience and assure you that we will provide a satisfactory solution. Thank you for your understanding and support.
excited to get started
My ship model arrived on the projected date and appears to be of very high quality at a very fair price. Haven’t started building it yet but have seen videos of it on YouTube and it looks like it’ll be a very fun build.
20. mars 2024
Svar fra JMBricklayer
Thank you for your positive review and feedback! We are delighted to hear that you are satisfied with the quality and pricing of our products. It's also great to know that you've already watched videos of it and are looking forward to an enjoyable build.
In the future, we will continue to strive for excellence in product quality and shipping services. If you need any assistance during the construction process or have any questions, please feel free to contact us anytime. Happy building!
Svar fra JMBricklayer
Thanks for the awesome feedback! We're thrilled to hear that you think the product looks great and that it's going to be given as a gift. If you need anything else or have any questions, feel free to reach out. We hope the recipient loves the gift!
Svar fra JMBricklayer
Thank you for your feedback! We're glad to hear that you had a great experience with our service.
Providing great service and excellent responsiveness to our customers is always our top priority. We truly appreciate your continued support and look forward to serving you in the future.
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.