The customer service is really prompt. I had an issue with the start date of my insurance and they made sure to solve it as quickly as possible. I have to thank Kirtham for helping me out!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
One of the best and fastest. The agents answered very quickly and were really helpful, even during the weekend. I definitely suggest this, especially to people who are not familiar with insurance an... Vis mer
Amy provided me with excellent advice, demonstrating great patience and responsibility. She made me feel completely at ease when purchasing and selecting products and plans. Thank you so much. Wishing... Vis mer
Have used ISO several times in my student career, they have good prices and EXCELLENT SERVICE. ISO never asked me contact my school, and find out if they accept this policy, or that policy : ISO alrea... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
ISO Insurance is a leading insurance plan manager, solely managed by current and former international students.ISO offers low-cost health insurance to international students, scholars and students on OPT in the USA.
Kontaktopplysninger
150 W 30th St , 10001, New York, USA
- 212-262-8922
- customercare@isoa.org
- www.isoa.org
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fast and satisfying service.
Fast, courteous and professional.
I talked to Sam and she was great in giving the details and was very professional with the issue I was facing. She was very quick to resolve the issue.
First I am very impressed how quickly…
First I am very impressed how quickly the call was received and got to talk to Seim. I received great help over the phone I really appreciate the help
John was so helpful!
Minho was so fast
Minho was so fast! I exactly recommend this company. Today was last day for me. No company solved my problem. This company solved it! Thank you so much!
excellent response
Jonathan is fast and clear.
JONATHAN of the ISO Customer Care Unit was very fast, clear, and precise.
fast, clear instructions, kind
Jonathan of the ISO Customer Care Unit was very fast, gave me clear instructions, and was very kind!
I requested a 2 month extension (which…
I requested a 2 month extension (which is not offered on their website), and Sam from ISO made it happen. Thank you!
Great Service
Great Service. Thank you for the prompt and clear response.
Terrible Customer Service!!!!!
I sprained my foot on September 11, 2024, and went to an urgent care center accredited by ISO insurance. I had a consultation and an X-ray of my foot—that’s all. ISO never informed me that I needed to fill out CLAIM forms, so I didn’t. Now, on November 19, the urgent care center is billing me $400 for a simple X-ray and consultation regarding a minor accident.
I’ve tried contacting ISO through WhatsApp and phone, but they were unhelpful, only telling me to wait while urgent care continues to bill me and ask for my card details. I paid over $300 for three months of insurance, and the only time I needed their help, they failed to assist me.
Their customer service is terrible, providing no support or peace of mind, especially for students who cannot afford such high medical expenses! I absolutely do not recommend ISO insurance. I am still waiting for a proper response from the company!

Svar fra ISO Student Health Insurance
SAM thank you for helping me appreciate…
SAM thank you for helping me appreciate it
Very cooperative customer service.
Very cooperative customer service.
Customer rep Minho helped me really…
Customer rep Minho helped me really fast with an issue I had with my account, thank you so much!
JONATHAN Thank You for Best Service
Have used ISO several times in my student career, they have good prices and EXCELLENT SERVICE. ISO never asked me contact my school, and find out if they accept this policy, or that policy : ISO already knows all this, which instills confidence and lessens stress. Thank you ISO -
Good service
They responded to my problem as soon as…
They responded to my problem as soon as possible in less than an hour.perfect experience
The person I interacted with was…
The person I interacted with was professional, and helpful, and made the process smooth and easy. Their clear communication and prompt assistance exceeded my expectations. Thank you for your excellent customer service!
Excellent Support and Seamless Service
Rui Jing Lin provided excellent assistance, making the entire process seamless and stress-free. His professionalism and dedication ensured that all my needs were met efficiently. Highly recommend his assistance.
Quick respond and effective solution
Quick respond and effective solution! Very supportive
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