Very poor service. Ordered some iron work for an ongoing project due to the company's claim of delivery times between 1 to 2 working days. I am here a week later without the order. The builder has fin... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Very poor service. Ordered some iron work for an ongoing project due to the company's claim of delivery times between 1 to 2 working days. I am here a week later without the order. The builder has fin... Vis mer
Selskapet har svart
Ive ordered 5 door handles, cheaper than anywhere else and really nice. I made a mistake on the initial order, I had to call and cancel and reorder., refund received. Customer service was excellent, I... Vis mer
Great value door handles. Ordered 4 sets for all upstairs doors. Extremely pleased with the quality. Fast dispatch too! One handle had the rose cover screwed too tight, emailed their returns team and... Vis mer
This was my second order from Ironmongery Experts and certainly won't be my last. The ranges available are fab, the prices very reasonable and I really appreciate the speedy delivery. Everything was... Vis mer
Knowledge - Experience - Reliability - Family business since 1992
470 Avenue West, CM77 7AA, Great Notley, Storbritannia
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 50 % av de negative anmeldelsene sine
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Lovely switches and sockets, arrived quickly and look really nice for the price
My door knobs arrived promptly and were exactly what I was looking for.
This was my second order from Ironmongery Experts and certainly won't be my last. The ranges available are fab, the prices very reasonable and I really appreciate the speedy delivery. Everything was great quality and exactly what I ordered. Lovely to be able to upgrade my furniture and fittings, thank you 😊
Placed an order on 24th Sept, and no delivery on Thursday or today. Only when i followed up did they find out order wasn't executed on their side, even though payment was made and i sent a confirmation email to say payment made.... very disappointed with their customer service. And unwilling to expedite the delivery to tomorrow, even after accepting their error.
Just writing a quick review to praise the customer service. I had to return some door hinges and for some reason it took them awhile to find the parcel. But Amelia always replied to my emails and eventually confirmed the return arrived safely.
This was my first order with the company and a bit of a test as we are currently renovating. All was ok with my order at first apart from being told I should have the order for the Friday and it not turning up until the Monday + one item described as heavy duty was the same as standard items from elsewhere with the same poor quality screws. Wanted to return a couple of items within 28 days and then make another order my request was denied any further emails to the company have been ignored. Needless to say I will be going elsewhere for the rest of the items I need.

Svar fra Ironmongery Experts
Superb service! Ordered some hooks I needed to complete a job. Here in two days!
Terrible service.
Posted out, went missing, no tracking given
Called up, promised its coming tomorrow
Called to check, sorry, we didnt send it, we were too busy, but will promise you will delivery anyway.
Now they are saying the same thing.
Terrible service

Svar fra Ironmongery Experts
Ordered some handles for my new wardrobes after comparing lots online. Really happy with the quality at a fair price too. Would certainly recommend.
An easy company to order from, as their website is clear and well laid out. Reasonable delivery charge and an excellent quality of goods. I'm glad Ithat I found them on Google and will definitely order from them in future.
I placed an order on the 8th May for 29 door knobs, amounting to £653. I recieved an email the next morning informing me they was out of stock until the end of July, would I like a refund? I am still waiting for this refund 24 days later. I chased this on the 27th May to be told it will be in my bank within the next 24 hour? Still nothing. It isn't the smallest of amounts to continue to be without. I would avoid ordering with this company, accepting online orders that cannot be fulfilled, the website needs to be updated to higher standards in order for customers not having to be in the same position I have.

Svar fra Ironmongery Experts
Excellent service would recomend .fast delivery and cheaper than a lot of suppliers 5 stars
We purchased 26 kitchen antique brass cupboard knobs for our shaker-style units. They look great, just what we wanted, plus the quality is excellent and at a very good price.
Excellent service - turned up on time and look great, good value for money.
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