Irishmachineryauctions Anmeldelser 

Extremely disappointing experience – I would avoid Irish Machinery Auctions

I purchased a Hyundai Petrol Pole Chainsaw, from Irish Machinery Auctions (IMA).

The lot was described simply as a “Hyundai Petrol Pole Chainsaw” and the photographs presented what appeared to be an intact machine. There was no clear indication that it was a non-functioning machine, a parts-only item or effectively a scrap-value item.

After collection and inspection, I discovered significant problems that were not adequately disclosed in the auction listing. The condition of the machine was substantially different from what I reasonably understood from the description and photographs.

Importantly, the initial asking price did not reflect the value of a non-functioning, parts-only or scrap item. Had the true condition been clearly disclosed, I would not have valued or bid on the machine in the same way.

I raised the matter with IMA and was particularly disappointed by the solution proposed by the manager. His solution was to put the machine back into the next auction at no additional fee.

I found this proposed solution unethical and, in my opinion, morally unacceptable, and I declined it.

It did not actually resolve the problem; it simply transferred the problem back to me and potentially placed another buyer in the same position. I would not be comfortable reselling the machine without fully disclosing its actual condition, which is precisely why I could not accept the proposed solution.

I fully understand that auction purchases involve buying used equipment and that buyers accept a degree of risk. However, there is a significant difference between buying used machinery with normal wear and buying an item that is effectively non-functioning or suitable only for parts, without that being clearly disclosed.

For me, the issue is not simply that I bought a faulty piece of used machinery. It is the combination of how the machine was represented, the condition in which it was actually received, the price paid in the circumstances, and the proposed resolution when I raised the complaint.

Based on this experience, I would strongly recommend avoiding Irish Machinery Auctions altogether. At the very least, potential buyers should inspect machinery thoroughly in person before bidding and should not rely on the auction photographs and description as an indication that an item is complete or functional.

A very disappointing experience from start to finish.

Not a pleasant experience dealing with the staff. I travelled a considerable distance to view an item, only to find that they were closing an hour earlier than the opening hours listed on their website. I spoke to two employees outside the premises about this, but unfortunately, neither seemed particularly concerned or willing to help. Very disappointing experience.

These crowd are complete and utter cowboys. They operate in a grey area in the law. My experience of them is that they do not follow the consumer protection laws of this country. Product descriptions will not match the actual products being sold, they will hide behind the line that the person purchasing had an opportunity to inspect prior to the auction.

I recently purchased 2 excavators from their auction in February. I was given the opportunity to inspect them beforehand and the staff at the front counter were very helpful with my questions. I was looking at another excavator however upon inspection it had some faults so I did not bid on it. I see some people annoyed that they buy something and its not working but if you just check it out before hand you don`t have that problem. All in all the staff were great, I got two excavators that were in excellent condition and collection and payment were so easy. I couldn`t recommend more tbh.

Avoid any interactions with this company. Take the descriptions with a pinch of salt. Communication non existant,once again avoid