I have an Intratone electric gate controller and have had mixed views about it over many years. For the first year maybe two years it worked faultlessly then we started to have some issues, the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
The young man showed me how the new intercom system that has now been installed in my building works. He was Very polite and showed me how to use the intercom system via my phone. I'm not Very good... Vis mer
Selskapet har svart
Only has 1 star because 0 isn't an option! Why Mansfield District Council decided to I stall this system in all their blocks of flats is baffling. Either they didn't research the company as when you d... Vis mer
Er gaat veel mis al een aantal jaren intratone deurbel al de jaren elende . Het is een 55+ Flat mensen moet naar beneden om de deur open te doen. Het is ongehort dat dit gebeurt naklachten Intr... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Intratone is a division of Cogelec, a manufacturer of wireless intercom and access-control equipment.
Kontaktopplysninger
370 rue de Maunit, 85290, Mortagne-sur-Sèvre, Frankrike
- 02 51 65 05 79
- marketing@intratone.com
- www.intratone.com
3,5
Middels
355 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 14 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
thank you for explaining system great…
thank you for explaining system great coming through to mobile
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi Paul,
With pleasure, our team is here to help you.
Have a happy 2025!
The Intratone team
Brilliant system and helped set up
Brilliant system and helped set up
6. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hello Cameron, and thank you for your kind words.
Have a happy 2025! The Intratone team
Its the most ridiculous door entry…
Its the most ridiculous door entry system ever youve got to hsve your phone with you at all times as nothing comes through an actual door handset receiver anymore in your flat youve literally got to have phone in hand at all times otherwise you dont get any buzzer in flat anymore to know someone at your door only a mobile call the okder residents in the block of flats dont know if their coming or going with it they are used to your buzzer in flat ringing now theyve got to carry phone round at all times with them
2. januar 2025
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi Julie, Thank you for your feedback. We understand that adapting to new systems can be challenging, especially for older residents.
Please note that our intercom system isn’t limited to mobile phones—it can also be set up to work with tablets or landline phones, which may be more convenient.
One key advantage of our solution is that tenants can answer the intercom from wherever they are, providing flexibility and convenience. Additionally, this feature can help create the appearance of someone being at home, which is a valuable deterrent against potential burglaries.
We’re happy to assist with setting up the system to suit individual needs. Please feel free to contact us for further assistance.
Have a happy 2025! The Intratone team
Great update for the older intercom
Great update for the older intercom. Now you can see through your phone who’s ringing and can give access even if not home. James visited us today, he was very kind and helpful explaining how it works. Thank you!
17. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi Camelia, Thank you for your positive feedback! We're thrilled to hear that our wireless intercom system has enhanced your daily life. We hope it continues to make your life easier and more convenient.
If you have any further questions, please don't hesitate to contact us. The Intratone team
Helped me set up video app great coming…
Helped me set up video app great coming through to mobile phone
17. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi Marc, Thank you for your positive review. We're pleased that our team could help you configure the video app. Have a nice day, the Intratone team
Helped explain system thank you
Helped explain system thank you
17. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi David, Thank you for your review! We're happy our team could assist you with the video app setup. Let us know if you need further help.
Helped me set up video app
17. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi Isabel, Thank you for your kind words! Your satisfaction is our priority. Have a nice day
Svar fra Intratone
Hello Fyori, thank you for your positive feedback, we are here to help! Have a nice day! The Intratone team
Helped set up and explained
Helped set up and explained
17. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi Helen, thank you for your review. Your feedback means so much to us. Have a good day!
Great servuce and intercom system going…
Great servuce and intercom system going through to mobile
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi Susan, Thank you for your positive feedback! We're delighted that you're satisfied with our wireless solution. Have a nice day!
Helped set up video app great system
Helped set up video app great system
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hello Collin, We're glad to hear that our team was able to assist you in setting up the video app and that you're enjoying the system. If you have any further questions or need assistance, please don't hesitate to contact us.
Great service helped explained system
Great service helped explained system
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hello Wayne, Thank you for your positive feedback.
Happy with new intercom coming through…
Happy with new intercom coming through to mobile
16. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi Becky, We are glad to hear that you are satisfied with our GSM system.Have a nice day! The Intratone team
Svar fra Intratone
Hello Robert, We're delighted to hear that our service met your expectations. Have a nice day! The Intratone team
Dit systeem werkt gewoon niet
Dit systeem werkt gewoon niet, mijn moeder word 90 ik kan haar heel vaak niet bereiken via haar telefoon of mobiel, dit gebeurt haar mijn idee door storing door intratoon… woningbouw geeft aan veel klachten te krijgen alleen word er niks mee gedaan…. Ik sta zo vaak voor haar deur en haar deurbel gaat niet over naar het systeem en dan begint ook de ellende met het bereiken via haar telefoon… bedankt woningbouw en intratone, het geld word wel geincaseert maar waarom zullen we problemen oplossen, hopelijk kan ze iemand bereiken wanneer haar wat overkomt, en hopelijk kan de hulp haar bereiken…. Het kost ons in ieder geval moeite haar te bereiken ….. geen aanrader !!!!
7. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hallo, bedankt voor uw bericht en onze excuses voor de problemen die u ervaart. We begrijpen hoe belangrijk het is dat uw moeder bereikbaar is. Dit kunnen we oplossen door:
Het systeem naar een vaste lijn te laten bellen (als die aanwezig is).
Via de app een aanvraag in te dienen (Over > Een vraag > Aanvraag voor ondersteuning) zodat we het probleem nauwkeurig kunnen onderzoeken.
We staan klaar om u te helpen en dit zo snel mogelijk op te lossen.
Met vriendelijke groet,
Intratone Nederland
Just had a new intercom installed
Just had a new intercom installed and was helpfully explained how the system works.
3. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi Ollie, Thank you for your kind words! We’re so glad you’re happy with your new Intratone system and the support you received. If you ever need anything, we’re here to help!
Svar fra Intratone
Hello Sebastiao, Thank you for your positive feedback! If you have any questions in the future, we’re always here to help! Have a good day!
Good service
The representative that came round earlier was very thorough with explaining how the new intercom worked, and was very helpful, answering any questions I had about the system.
2. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi SB, Thank you for your kind review! We're thrilled to hear our sales team was helpful in explaining your new intercom system. If you have any more questions, don’t hesitate to reach out—we’re always here to assist! The Intratone team
My block has just had a new intercom…
My block has just had a new intercom system installed and the lovely James knocked on and talked me through how it all works. Great service and super polite and helpful!
2. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Thank you so much for your positive feedback! We’re delighted to hear that our team provided great service. We’ll be sure to pass your kind words on to him! If you ever need assistance, we’re always here to help. Have a good day
Helped me set up video app thank you…
Helped me set up video app thank you MTVH for new intercom system
2. desember 2024
Anmeldelse skrevet uten oppfordring
Svar fra Intratone
Hi Farahnaz, Thank you for your feedback! We’re glad to hear the video app setup went smoothly. If you need any further assistance, we’re here to help! The Intratone team
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.